Very spacious and clean from the parking lot to the storage unit. The staff was very friendly, helpful and knowledgeable of the company and answered every question perfectly. I forgot his name but he’s the black guy that was there around 11am on the 25th, that’s who helped me.

The staff = very good. This is however a former H-depot or Big box store and so you cannot easily drive up & unload big items . We had a 3 bedroom house & my 2 children and I TRULY struggled to get our stuff through a smaller (like a front door width) back door of facility. I was told ALL the front units near the double doors were ‘in use’. They should advise location of doors & size in the climate controlled areas. It’s COVID times and everyone needs storage - but not a great choice for me . I advise go and “see” units available FIRST! It IS however SPOTLESSLY clean.

When I first signed up the gentleman who assisted me was very helpful and knowledgeable. I just don't like being unable to access storage when I'm supposed to be allowed to. When I went to move out it seemed that the employees there were very nonchalant about the situation. Even a simple apology would have been fine, but the fact that you just really showed no care shows your don't care about your customers.

The facility needs a lot of work. The doors to enter don’t work all the time. The staff is the most incompetent group of individuals I have ever met. Anytime I’ve had to go into the office to buy or rent anything it’s a minimum of 1 hour ordeal, that’s if I can find anyone. Half the time when I walk in the office there are no employees to be found. I will not spend another dime with U-Haul, and I will also advise all of my friends and family to spend their money elsewhere.

No 24 hr access/ and employees told me this was bc the security cameras dont work???

Had some issues in the beginning with the system but they super made sure I was well taken care of. I appreciate the level of professionalism the employees had while helping me get my storage unit. Thanks U-haul

Not a lot of contact with the staff, but friendly when ever there was contact. Had a few concerns but over all decent service.

The young man assisted with all my needs, handle everything with professionalism, fun understanding, Even though he was the only rep there and had other people waiting, he handle each and every one of us with care. Thank you

The storage states you have until 10 access the storage but they closed it at 8 very angry

I worked with the manager and he was GREAT!!!

Thanks for all your help. Thanks. Pedro Santoya