No comment
SANDRA W | Overall ExperienceSelf Storage Units in Philadelphia, PA, 19138
U-Haul Moving & Storage en West Oak Lane
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
Otros servicios de U-Haul
Comentarios de clientes de almacenamiento
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Great service. But please change voice mail that states you will get a free month and you do not offer or own up to that free month at that location . Thank you .
SHANYA B | First ImpressionsMelvin had excellent customer service , he needs a raise .
Tanya C | First ImpressionsThe lady that worked at the front desk was super nice and helped me while multi-tasking. I really appreciate her assistance.
Shanine B | First ImpressionsI was alittle annoyed about the size of the storage. I believed that I was getting a large unit and I paid for a large unit but when I got there with my items it was a smaller unit so now I need to switch to a larger size unit. So can someone please assist me in this effort to move.
Martha R | First ImpressionsGreat location. Everyone is always helpful, always pleasant and Willing to go above and beyond!!!
RENEE F | First ImpressionsThe reasoning for me not recommending you guys to a friend or family is because of your prices to the unit that's the only reason. But thank you for your service.
GERALD A | Overall ExperienceI was fine with the facility until I went to move my items out. I ended up discarding items that were dirty as I thought it was due to just sitting in the unit for a while. But there was water dripping from the ceiling of the facility directly into our unit and fell onto my hand. Also, when I went back the next day, there was dirt on bags and they felt wet. It was 12/29/24 and since we moved the items forward, you could tell the floor in the back right hand side of the unit was wet. I saw brown debris on the top of the unit which made since that mixed with the water, where all the dirt on my bags and on and in boxes came from. I put in a claim by calling U-Haul but the rep at the facility advised if I have no insurance on the unit, I would not be compensated. I wouldn’t see how that would be customer focused and would hope to be offered something for my loss.
CHERENNE F | Overall ExperienceThanks so much for yall help and services
mark w | Overall ExperienceFriendy and Knowledgeable Reps
TRACEY F | Overall ExperienceI had a quick turn around so the free 1 month rental brought me in. It was a wonderful experience. The staff was helpful and knowledgeable.
LUZ C | Overall ExperienceMiguel & Nate were very helpful with helping my make my reservation and later changing my reservation.
Brittany S | First ImpressionsPleasantly surprised when I saw that we qualified for a free month rental unit. It will come in handy with the move
LUZ C | First Impressions