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kara c | Overall ExperienceSelf Storage Units in Pasco, WA, 99301
U-Haul Storage en Pasco
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
¿Qué es Múdate/Alquila ahora en línea?
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Security Mini Storage LLC
124 S Rd 28, Pasco, WA 99301 View Available Units
(U-Haul Neighborhood Dealer)0.7 miles from this location -
Clearwater Secure Storage
5010 W Clearwater Ave, Kennewick, WA 99336 View Available Units
(U-Haul Neighborhood Dealer)3.3 miles from this location -
Lewis Street Storage
2405 E Lewis Pl, Pasco, WA 99301 View Available Units3.5 miles from this location -
Vista Park Storage
7600 W Deschutes Ave, Kennewick, WA 99336 View Available Units
(U-Haul Neighborhood Dealer)4.7 miles from this location
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- 4.0 es la calificación promedio de clientes
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Generally, always pleased with U-Haul through the years Always seem to keep the price down and give a little bit of brakes on service. Thanks again always we always use you again.
Michial C | First ImpressionsExtremely helpful and friendly. Made everything so much easier.
Tyler W | First ImpressionsThe employee who helped me find a unit rules
Jacob W | Overall ExperienceStorage and move out was fine! Big pain in the butt on my rental I picked up. Employee made a mistake on a trailer pick up I was making for U-Haul to go with my truck rental. After I had paid and loaded my truck, she reversed charges on my card with out asking and tried to charge it again. So it got denied. I was told that I had to use another card to fix her mistake. While helping helping me during this 2 hour process, she would disappear for 10-15 minutes at a time. Then at the end, when I acquired another form of payment and came back in couldn’t find her and was then told she left! Fortunately another employee had heard the whole thing and jumped in and got me on my way! It was not a good experience but eventually got resolved
erik p | Overall ExperiencePrice would increase all the time. Sometimes the machine wouldn't let me in .
CESAR M | Overall ExperienceFirst Amicia was excellent. She listened well and was quite knowledgeable of what I needed to do and did assist me in getting it done. My issue wasn't with the U-Haul facility in Pasco Wa, on Court Street. They are excellent, my ratings are based on their store. They are my favorite U-Haul facility. My issue was with whoever set up my storage unit reservation. I was assured that a 5x10 storage unit would hold a one bedroom apartment, which I responded that I was moving a studio apartment, which the person responded that could be done. She found a U-Haul store in Pasco, WA on Court Street. Which I happily agreed with. She told me that all I needed to do was go the counter of that store and they would tell me what storage unit I had. When I went to the counter of that store they had no idea of a reservation for me. They were kind enough to provide me with a 5x7 unit which I had been told would handle a studio apartment. Once we had halfway to 3/4 of the way loaded the unit it became clearly obvious that there was no way we could get the remainder of our load in the unit. I had helpers who assisted me in moving but they had to leave. I went back to the store counter and explained to a worker my problem and how I had been told that a 5x7 unit would hold a one bedroom apartment, in which the worker responded "he didn't know why anyone would tell me that". He suggested a 10x10 unit which he allowed me to look at. I agreed it would work. The new unit was located on the other side of their facility from the 5x10 unit and involved climbing a set of stairs. Fortunately I was able to get more help to unload the 5x10 unit and help load the 10x10 unit. Needless to say quite a bit of work and frustration. The employees at the Pasco store were exceptional. They fixed the sliding glass doors where they would stay open and they allowed us to use whatever hand trucks we needed. If I had filled out a survey based on my reserving a U-Haul storage unit, my ratings would be totally unsatisfactory and I certainly would not recommend anyone to use that service. U-Haul did offer me a $25.00 compensation. Not near enough compensation for what I went through. Thank you for allowing me to vent about the truth.
DOUGLAS a | Overall ExperienceWe rented our storage since 2020, the halls are very clean and well maintained, the only concern was outside close to the garbage bin, always debris hanging around, just a little more attention to this, but the overall experience is a good review, well done U-HAUL.
Carlos A | Overall ExperienceManager went above & beyond. She definitely made up for the trouble I had with the previous U-Haul place & my experience on my trip.
rebekah w | First ImpressionsPaul was very helpful, kind and had a great demeanor/personality. He even walked us back to the unit and went through the sign in and sign out process at the code panel.
SHANNON A | First Impressions