Almost every time I visited the storage unit I had problems getting the latch to slide into position so I could attach my padlock. Therefore I'm hesitant to use the facility in the future.

Zero stars seems more appropriate. I find it really bad business when a debit card that isnt on file gets ran without permission. Not only has this happened once it has happened twice now. I would never refer anyone after this. When I got the storage unit all the above questions applied.

keep up the great work thank you

Thankyou U Haul @ 90th and Maple Omaha Nebraska . Matt Philips And his staff took Care of me . They are a professional well Managed . Team at the 90th @ maple Thankyou all .

I came into the facility 10 minutes before closing and was greeted and treated very well. I was able to book a truck and a storage unit within 6 minutes. The gentleman at the desk was friendly and very professional. He deserves a raise and a promotion! I love U-Haul - thank you for helping me.

price for storage is ridiculous.

You said that I had $175 coming back refund but when I get down here they only give me $100 refund. So I rate it semi satisfactory

I had no problems what-so-ever, however it was a bit pricey.

Friendly and excellent service. Thankyou

I have no desire to even look into other facilities! This team has all the bases covered, even if the customer doesn't have an understanding of else to expect. They have your back.

Very helpful staff

The email I was sent about access hours and the actual access hours at the facility was wrong.

Everyone was courteous and helpful. Thank you!

Would not recommend you haul because your prices are too high that's all

The staff was friendly and helpful. They went out of their way to find the right unit for me.

My only complaint is that I showed up one day at about 6:45 p.m., and the access was already locked. It should've been open until 7. The staff let me in, but I did have to drive up to the store and then back down to the storage area before I could get into my unit. But otherwise, the process went smoothly and we got a unit with a really convenient location.

From the moment I rented the trailer ( from the man, I wish I knew his name, he was awesome ) to Yolanda who help cancel my storage unit the entire process was stress free. I appreciate GREAT service. Kudoos to all.