Terri was absolutely wonderful. Made checking out a breeze. Very personable and made everything easy. Perfect person to be dealing with the public. Nice to be greeted with a cheerful face!
Ruth J. | Overall ExperienceSelf Storage Units in Murrieta, CA, 92562
U-Haul Moving & Storage of California Oaks
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Stated off paying 18.00 a month and insurance of 6 a month. Kept raising price every 6 month till it was over 75.00 a month. Then add the insurance that is around 12.00 a month. This was over a 10 year period +/- a year. Just way to much for a outside 4x4 sized storage unit.
RUSSELL K. | Overall ExperienceThe sign says 24-hr access but we drove 20+ minutes and was not able to gain entrance after 11pm. I understand safety, but please update the sign. Carolina was amazing & efficient! Please allow her to assist in training your future staff. P.s. please tell Carolina that I made it to work on time and with a few minutes to spare. Thanks again!
Chico W. | Overall ExperienceThis company pleasantly surprised me. So well organized, always answered my questions immediately and unit was well maintained.
rhonda h. | Overall ExperienceAriana and James and Ron were awesome!!
Alexandra M. | First ImpressionsNever used this facility. It was too far from where we’re moving to and we quite frankly got a lot of runaround on our reservation and we had no idea what we had reserved because it changed daily. Not comfortable if or not secured because of the way the calls were coming in that we didn’t feel comfortable leaving our stuff there.
renae s. | Overall ExperienceWorst place i have ever rented from the manager was rude and was constantly watching to see who stayed longer than 30 min and would tell me to leave and told me that I had been warned. Homeless inside facility all night longer , Manager ran it like a prison camp harassing the paying tenants if they stayed there longer than 30 min , she would lie and say tenants were complaining about me but when talked to every tenant they said had not complained and she had told them the same thing and was giving them a hard time to / somebody at the top her boss needs to look into her behavior with the paying tenants / anyway I would never rent there again .
CARLOS C. | Overall ExperienceWe made a reservation for a unit months in advance to store things in while we looked for a new apartment. Only to find out that the size unit we reserved was no longer available because they "prioritize walk-ins over reservations." So what is even the point of making a reservation?? When we asked what the options were, they offered us the next size up... Which would have been a perfectly reasonable solution assuming they honored the previously quoted price of our reserved unit. However they refused to give us that price, and offered no discount or sympathy whatsoever after a day of moving here from Arizona. So not only was our reserved unit not available, but we had to pay full price for a larger unit. Definitely would not recommend using this storage facility. The staff was very rude and unhelpful during this encounter
alexander g. | Overall ExperienceWill submit personally to your office.
HELEN E. C. | Overall ExperienceI will rent a U Hall Truck From this Location Again Very Nice and Excellent Customer Service..
Elizabeth D. | First ImpressionsThe staff is always friendly and helpful. During our last visit, Mike, was very patient. Our family can be a lot, a lot of the time but he was kind and helpful. I really appreciate all the employees. They have all been kind and helpful.
ALEXYS M. | First Impressions2 pieces of furniture, a couch and mattress were damaged with rain. I want to clarify that my furniture was transferred from storage unit to a new one, same location by old management as old units were being eliminated. I didn’t notice the damage occurred until this weekend when I pulled all of it out. New units are clean and safe. Staff was professional and helpful on all my questions.
JANINA C. | Overall ExperienceI have never, ever had such a positive experience like the one I had with this U-Haul Truck and Storage location. Their Owner and Staff, especially Terry at the Main Office were courteous, professional, and extremely helpful!! I can tell they value their customers and this is not "just business", but personal as well. I loved the ease of use of a swipe card instead of a code to enter and leave the facility! My Unit was clean and even being freshly painted. My free lock was inside the unit as promised!! No muss and absolutely no fuss! A seamless transition!!! I would recommend this location to all my family and friends for their next local or cross country move! Thank you for your assistance and may God's blessings and favor continue to be with you!!
Beverly T. | First ImpressionsVery good thanks
Deny B. | Overall ExperienceI needed a 10' x 15' to store my household items until I found an apartment. This facility was perfect - a great location just off the 15. I got everything worked out online and only needed to drop by office for a key card. The unit was just as advertised!
Timothy L. | Overall ExperienceWhen ever I have to go to the office the staff is always friendly
Cynthia G. | First Impressions