Please lower rates. Not every one has alot of money. We ate all just trying to make it in life.
KELLY C | First ImpressionsSelf Storage Units in Minneapolis, MN, 55411
U-Haul Moving & Storage en West River Rd
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
¿Qué es Múdate/Alquila ahora en línea?
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U-Haul Moving & Storage at Hiawatha
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Otros servicios de U-Haul
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- 4.0 es la calificación promedio de clientes
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I like the place five stars
Anthony O | First ImpressionsI only used this storage facility for a short time after it changed management. Overall, the space was decent—clean, safe, and well-maintained. However, the biggest issue was the limited access hours. If you work during standard business hours, it’s difficult to access your unit since entry stops at 5 PM. It’s frustrating to pay for a service but not have the convenience of accessing it when needed. Extended hours would make a huge difference for customers.
NICOLE P | Overall ExperienceVery professional & friendly crew. Cleaner, Safer & easier to navigate facility. I'm happy.
ANTHONY N | First ImpressionsSamantha was nice and friendly
MIGUEL B | First ImpressionsIt’s unacceptable to be harassed everyday via emails and phone calls for 4 days past due payment for $118. I’ve received 3 phone calls and multiple emails over a four day period which teeters on unacceptable behavior for creditors to collect according to MN Stat. I’ve filed a grievance and will state here as well. ALL COMMUNICATION FROM YOUR ESTABLISHMENT GOING FORWAED NEEDS TO BE IN WRITING VIA POSTAL CARRIER MAIL. THIS IS A CEASE AND DESIST DUE TO YOUR HARASSMENT. It should be noted I attempted to resolve however was told by your General Manager Samantha Vesey that UHAUL only “communicates through emails.” Unacceptable and I will deal with this instance accordingly if this occurs going forward.
PETRINA R | First ImpressionsWas charged 2 more months after I cancelled No refund as promised Mice in my boxes
NANCY K | Overall Experiencesee above I DO NOT owe your company any money
MARK R | Overall ExperienceGreat Service!
Beverly H | First ImpressionsThe last few times I went to empty my storage unit there were some issues of significance that were very upsetting. Elevators were down. I had to text a number late at night to regain access to my floor by them. One time the only elevator operating was past a standard door frame size and so twice I had to come to that point, completely disassemble and then reassemble my cart as it was too wide to make it through. One time, the entrance door nearest my unit was inoperable forcing me to have to enter the building from far away, and again pass through the regular sized door where I had to completely break down the cart and put it all back on to make it through the door frame. I’m sure it’s a fire code thing, but that door is inappropriate for a storage facility, period. The price of my unit was hiked twice which is why I will not advise friends to use this location. Lastly, as the price went up again and U-Haul purchased this location is the reason I moved out. When I reserved a U-Haul truck to move to a new location and put storage here, someone in leadership at U-Haul spoke disturbingly unprofessional to me and threatened to call the police and report me for stealing her truck if I didn’t have it back within 10 hours because of a mistake they had made. (Bc of uhauls mistake I lost my lovers and my friends and I worked until 3AM moving my belongings). I will never trust or work with U-Haul again because of that interaction with that woman. Up until the point of downed doors and elevators I was perfectly happy storing at this location. The staff onsite with extra space, along with Samantha V was terrific and I truly appreciate them.
CHRISTIAN S | Overall ExperienceThank you so much!
RAMONA S | First ImpressionsGot charged for a month when my storage unit was already cleaned out. Hopefully this gets cleared up soon. Dispute has been submitted
RICARDO R | Overall ExperienceGreat facility
EBEN G | First ImpressionsVery professional and kind. Thank you! I needed that!!
RHODA E | First Impressions