Prices are quite high and long term storage would not be an option at current rates in comparison to other facilities, but this facility is very clean. The temp control and loading bay were great for moving during the winter. I had difficulty understanding the check-in and check-out process to ensure I wasn’t denied access on my next visit. By the time I finished unloading, I realized it was the disarm and arm panel. Phrasing could be aligned/cohesive with the rule board to ensure a better understanding of that process.
Aaron W | First ImpressionsSelf Storage Units in Minneapolis, MN, 55406
U-Haul Moving & Storage en Hiawatha
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- 3.5 es la calificación promedio de clientes
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Other than a couple of little miss haps with lockers that either had stuff in them or weren’t available everything else went absolutely smooth and in the end, they made sure that we had what we needed
LAURIE L | First ImpressionsThe unit was missing a disc lock but the person in the office let me take one.
Jake M | Online Move InFirst time storing items. Good experience. Hope to never have to store things again but if I do I won’t be as concerned. These modern, heated indoor facilities are the BEST! The rental trucks were good, too!
SHELLEY A | Overall ExperienceStaff was great, at a 7:00 a.m. start which really helped me. Truck was great, storage unit is surprisingly clean and secure. Ability to park inside while unloading, and the availability of carts, was terrific.
LARRY F | First ImpressionsThe bathrooms was not clean & every time I open my storage the alarm went off
Mariah H | Overall ExperienceThe day we moved in, the person was very helpful and working alone. They were very pleasant and took the time to explain everything. The day we came back and rented the truck, not so much. I felt like the guy didn’t want to be there. I asked for a specific truck, but received the wrong one. When I went back in, he told me I didn’t ask for the correct truck, but would fix it, I guess out of the kindness of his heart. The day we returned the truck, the lady was busy on her phone and seemed annoyed that I interrupted her texting. The place is super clean and organized, with a lot of trucks.
Scott L | Overall ExperienceYes the facility was clean and well maintained but there's no communication when you first sign up everything is automated and the expectations are not clear so for that reason I'm going to give it an average rating
Michelle V | Overall ExperienceOnly one staff member present. They were very pleasant, but I can’t help to think a bit more staff would help.
Scott L | First ImpressionsThe manager was very understanding and helpful, and the office staff were always efficient and knew how to help me when I had questions.
Linda H | Overall ExperienceThe only issue was that it took multiple visits to the office to gain access to our unit. We reserved online and got an entry code and checked in at the office. However, the code did not work and we had to go back to the office. When we went back to the unit a week later the new access code and card did not work either. We had to go back into the office and do the whole rental process again.
Neil M | Overall ExperienceConfusion over move out policy resulted in paying for unneeded space.
EVAN M | Overall ExperienceGreat Experience!
Don W | Overall ExperienceThey were very helpful
Jacqueline B | First ImpressionsAll the staff were kind and helpful!
Anthony P | Overall ExperienceMiesha was kind, professional and completed the rental quickly.
Anthony V | First ImpressionsNa
Giovanni G | First ImpressionsI was at the facility for about an hour before we started moving anything. There was a customer in line ahead of me that reserved the truck but the uhaul employee couldn't find the key. That took a long time and there were no other employees to help me get checked in. Once I got checked in, the storage unit I was given was already taken. I had to walk back and get another one. It wasn't the employees fault any of this happened, she did everything she could in her control. But during a time like moving across the country and things can get stressful, this did add on to a bit of frustration.
Samantha J | First ImpressionsThe staff and facility here are a mess. People don’t know how to register people for units, and when you pull in parked trucks for rent are blocking the loading area.
Amber H | Overall ExperienceIncredibly clean and well maintained, secure yet easily accessible, and the indoor loading/unloading area made a huge difference in our ease of use. Will only use your facility, going forward!
Robert D | Overall Experience