This facility was my worst Uhaul storage experience. On move-out I had to pay for an extra cargo can rental because the gate was NOT functional until ~ 5 pm on 3/24/24. On 11 different storage access days, I had difficulty gaining timely access to my unit. Sometimes not at all, sometimes it took excess of 30 minutes. Eventual access required multiple attempts, driving in and out of gate to trouble shoot door access error telling me I wasn’t checked in. This facility also had NO gate remote openers available, so this required exiting and re-entering my vehicle in snowy, cold Wisconsin weather. I moved out of this facility and into a different storage facility. An attempt to have the site manager proactively trouble shoot this KNOWN inconvenience and possibly compensate me for the same, lead to him being rude and disrespectful with me, the customer, on the phone. I will recommend Uhaul to someone; But DEFINITELY NOT this 76th & Appleton location.
therease thompson | Overall ExperienceSelf Storage Units in Milwaukee, WI, 53222
U-Haul Moving & Storage at Appleton Ave
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I had to leave furniture because of mice dropping.
erick lawson | Overall ExperienceJust to recommend a little something for each storage if you get some tomcat poison and put in there or have the people that’s leasing the storage to buy some and put it in there before they put their furniture in there It will keep rotten out of the storage. Thank you. Have a wonderful day.
jacquelyn burrell | Overall ExperienceYour staff was very helpful. Knowledgeable had a good experience.
LARRY MOORE | First ImpressionsThey still need to make more room for entrance, I couldn't get into the lot because other customers would block the entrance, also too many uhaul trucks blocking the gate entrance to the storage units. I was blocked twice, wasting about 25 minutes for customers to move and get access to the gate due to customer car/truck blockage! Other than that customer service great! I appreciated their help!
MELISSA HARRIS | Overall Experience10/10 would not recommend
Jasmine Lee | Overall ExperienceI will look forward to moving some boxes 📦 in on Monday 8/7/ 23 o.k. I'II see ya then o.k.
ramona mitchell | First ImpressionsHelpful
Donnell Luckie | First ImpressionsRats got in my leather couch it was rat feces, and urine on the inside of my couch. And there were nothing that you guys did about it. I lost my couch to rats!
Chantelle Croson | Overall ExperienceStaff was very friendly and very helpful
AMANDA ELLIS | First Impressions