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Shelby G. | Overall ExperienceSelf Storage Units in Miami, FL, 33132
U-Haul Moving & Storage of Greater Miami
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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- 4.0 Average Customer Rating
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fredich v. | Overall ExperienceTrucks all were reserved but customer service team found me truck to rent ! ThNk you so much Move in our new home we just purchased
Raquel L. | Overall ExperienceI believe the staff was inline with Miami culture as a whole which is not friendly, except for the lady who checked me out. She had an all around pleasant demeanor.
SHAWN O. | Overall ExperienceThe storage was not easily accessible. There were steps to move in stuff. The carts were small and not great.
Arjun M. | Overall ExperienceWhere do I begin.. - I was told the storage unit would be climate controlled that was hottest storage room I’ve been inside. - There was a rat poison box in my unit… - I decided to cancel my reservation because the storage unit was too small I was told by Customer Service UHaul to contact the storage site. Once I contacted the storage site the lady picked up the phone heard my story and didn’t assist she said “Goodbye” & hung up the phone… I will NEVER use UHaul storage again I am using Public Storage which is 100x cleaner, more professional, & well maintained compared to the U-Haul disaster I saw at the downtown Miami storage unit location.
paul m. | Overall ExperienceAlways issues with pin to access; management and staff try but they seem too busy to handle the customer load; they are short winded and rushed with their customers, as they seem overloaded; absolutely no way to reach Uhaul storage unit by phone directly makes resolving issues difficult; facility has issues with people living in units
PSB USA L. | Overall ExperienceI use this place every year for 1-4 months of storage and 2-3 truck/Van rentals and Hector and the gang are the best. The building is historic and has its "issues" at times, but that is beyond staff's control but the resolve these issues as quickly as possible. Look forward to using again next year as always!
Shawn E. | Overall ExperienceEverything was great!!!!
Marian m. | First Impressions1) this U-Haul is advertised as climate controlled. READ THE FINE PRINT. Only the 1st floor is climate controlled and I was told there is never any availability there. 2) Dark and smells. It is only February and it's very damp and humid, can't imagine our summer months. 3) Went to put a few more boxes in, the one and only elevator was broken so I planned to move my things out asap. 4) 2 weeks later, I come in, rent a truck and have my Moving Help scheduled and waiting outside when I head to storage to find out that the elevator is broken again. I go back into the store and was met by really bad attitude by U-Haul employee when I complained and said I wanted a refund for the truck rental because I can't load the truck due to the elevator not working. I had told the guy doing the truck rental that I was emptying out my storage and he rented me the truck anyways and didnt say anything about the elevator. *** I could go on but it was an extremely horrible expetience at this U-Haul
Alicia M. | Overall Experience