I have been using U-Haul storage since 2004 and in Feb 2021 I was able to get rid of one of the 2 rooms that I had. It was a sense of relief. I have had bad service many times when I had to interact with the front office staff. The day before yesterday, May 1st, 2021, I had to go to the office because your computer system was down. This is unacceptable. I was unable to pay my rent online. I had to drive 9 miles one-way because I did not want to be late with my rent. You should hire better IT personnel and if it was due to power failure, you should have a Diesel generator.
JULIO C. | First ImpressionsSelf Storage Units in Memphis, TN, 38122
U-Haul Moving & Storage en Summer Ave
5315 Summer Ave
Memphis,
TN
38122
(E Of I-240)
(E Of I-240)
Services at this Location:
Contáctanos
5315 Summer AveMemphis, TN 38122
(E Of I-240)
Services at this Location:
Location Hours
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
Acceso al almacenamiento
- Lun. - dom.: 5 a. m. - 10 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Cambio de propano
- Devolución del cliente 24 horas
Features Available at this Facility :
- Sin depósito ni cargo por gestión
- Control de temperatura: al igual que en tu hogar
- Acceso controlado electrónicamente
- Almacenamiento en interiores: el doble de protección y seguridad
- Gestión gratuita de cuentas en línea
- ¡Haz tu pago en línea!
- Consulta sobre nuestro plan de pago automático con tarjeta de crédito
- Protegido contra incendios: rociadores y alarmas
- Uso gratuito de carros para cargar
- Camiones de mudanza
- Candados, cajas, suministros para embalar
- Protección SafeStor
- Limpio - Seco - Seguro
- Firma y recepción de paquetes
- Tu cerrojo/tu llave
- Tamaños de habitaciones para cada necesidad
- ¡Abierto los 7 días de la semana!
- Tarifas asequibles
- Monitoreo por video las 24 horas
- Acceso las 24 horas disponible
- Servicio de montacargas en el lugar: palets y envíos grandes
- Centro de reutilización para clientes: vecinos que ayudan a vecinos
- Baño limpio para clientes
- Aquí se carga propano
There are no rooms available online at this time.
Llámanos o visítanos para consultar sobre el inventario adicional en la ubicación o prueba una de las otras ubicaciones cercanas a continuación.
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4.3 miles from this location 4.3 mi
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7.3 miles from this location 7.3 mi
U-Haul Moving & Storage at Mendenhall
3561 Mendenhall Rd
Memphis, TN 38115
U-Box® Containers for Moving and Storage
Nosotros te entregamos contenedores U-Box, tú los empacas y nosotros los almacenamos en nuestro depósito seguro. ¡Cárgalos a tu propio ritmo! Just give us a call when you want us to pick up or drop off your U-Boxes.
Additional Services at this Location
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Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
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Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Autoalmacenamiento
¡Tenemos la mayor cobertura en América del Norte!
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Contenedores U-Box®
We ship across town or accross the world!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
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Enganches para remolque
U-Haul is North America's #1 hitch installer!
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Propano
Propane service delivered straight to your door!
Comentarios de clientes de almacenamiento
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- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
I stored half of my household in room 1713 for 15 1/2 years and finally on February 2nd, 2021 I consolidated all my possessions into room 1705. Over the years, I have noticed that the quality of service of this facility has gone down. It seems that when I ask for something, they are doing me a favor. It took a month for the office to acknowledge that I had emptied room 1713 which I communicated with the attendant at the front office immediately after I cleaned the room. They even sent me an email asking me for payment of rent of the unit after 3 weeks that I have emptied it and released it. Customer Service needs a serious revamp at this location.
JULIO C. | Overall Experience- Rating:
- 1.0
The manager, Kenneth Crawford, of this location is very rude and unprofessional.
Kujuria B. | Overall Experience- Rating:
- 3.0
Your clerks and the men that assist customers with the trucks aren’t very friendly. I will not return to this facility.
Shelley H. | Overall Experience- Rating:
- 2.0
Employees are rude and I was told I was gettin a 10×10 and I got a 5×10 they dont prorate or any kind of a deal.....I moved my stuff to another storage with a 10×10 with easy access and cheaper and 24 hour access
johnathan h. | First Impressions- Rating:
- 3.0
The girl who helped me was very easily flustered and distracted and kept putting other customers in front of me that had been there less time than me. It took an hour from the time I got there to when I was finally able to unload my moving pod in to the storage space.
Ariel W. | First Impressions- Rating:
- 1.0
The constant calls and poor consideration during a time when our country was in crisis. Even after I was told my personal items were auctioned off, you continued your calls. I will not seek storage with your location EVER again. You should not be allowed to treat people as poorly as you treated me. Good luck and God bless!
PATRICIA L. | Overall Experience- Rating:
- 5.0
♥️👍
jerry bernard d. | First Impressions- Rating:
- 5.0
Clean, nice, accessible, efficient-- great experience!!!
Erenestine S. | Overall Experience- Rating:
- 4.0
Made recommendations based on our needs. Thanks
John H. | Overall Experience- Rating:
- 4.0
I felt the young lady who was to finalized my storage locker closure did not take my concerns to heart. I raised two or three concerns that I felt she could have handled, but she chose not to assist! I was able to later go online and finally find the answers to my concerns and took care of them there. She absolutely did not want to do any extra work, but she did hurry back to her phone call!
FENZY L. | Overall Experience- Rating:
- 1.0
The staff could not explain policies effectively. I reserved a 10x15 unit before hand and the staff said that they could not rent the last kind of unit, so they may not be able to give me the 10x15 that I reserved??? The manager did not help at all while the store clerk/cashier attempted to simultaneously check out three customer's orders. The cashier also said that workers would show us where my unit was, and help us unload. The workers did neither. The manager refused to check out my truck rental that I needed to drop off, and kept calling on the radio for someone else to do it. No one did until AFTER closing time.
Jarred C. | First Impressions- Rating:
- 5.0
No Complaints. Everybody was helpful and friendly.
Brandon S. | First Impressions- Rating:
- 5.0
Thank y’all!!
Marissa W. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Kathy B. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
BRYAN W. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
GRAHAM B. | Overall Experience- Rating:
- 2.0
Customer service needs to improve, attitudes from last year in July did not change to better. I’m thankful that l was able to contact the president
Lela R. | Overall Experience- Rating:
- 5.0
Professional and helpful staff. Facility is well maintained.
Edward B. | Overall Experience- Rating:
- 1.0
There was always some issue that staff couldn't or wouldn't help with. From day 1, it has been full of issues. I reserved a 1st floor, 5×10 unit. I was given two 2nd floor, 5×5 units instead.
Danielle W. | Overall Experience- Rating:
- 5.0
Great Customer Service and very helpful in all areas. From placing the order for the truck , to my moving in and out of the storage unit.
Antoinette J. | Overall Experience- Rating:
- 4.0
N/a
Kathy B. | First Impressions- Rating:
- 2.0
Mr. Derek was very kind, helpful, and made the experience as good as it possibly could be. However. the register attendant was extremely rude and her assistant made things as difficult as possible.
Nicole S. | First Impressions- Rating:
- 4.0
Very responsive to needs. Thank You
Daniel S. | First Impressions- Rating:
- 4.0
The space for loading/unloading was a little crowded with the storage of U-Haul trucks across from the loading area........
George W. | Overall Experience