They provide me a card to access the facilities but that card only worked to check in if I use the machine which is inside the office. It never worked in the system which is outside. So I could only access my storage only within the UHaul office hours.
Bappaditya C | Overall ExperienceSelf Storage Units in Memphis, TN, 38103
U-Haul Moving & Storage en Union Ave
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U-Haul Moving & Storage of South Bluffs
137 W Illinois Ave, Memphis, TN 38106 View Available Units1.8 miles from this location -
U-Haul Moving & Storage at N Watkins
2722 N Watkins, Memphis, TN 38127 View Available Units4.6 miles from this location -
U-Haul Moving & Storage at Lamar Ave
3020 Lamar, Memphis, TN 38114 View Available Units6.0 miles from this location -
U-Haul Moving & Storage of Raleigh
3201 Austin Peay Hwy, Memphis, TN 38128 View Available Units8.7 miles from this location
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It’s always great at U-Haul , thanks a million.
LEROY E | Overall ExperienceI need senior citizen discounts please
LEROY E | First ImpressionsStaff were great Answered all my questions Great knowledge of services
Bernard E | Overall ExperienceTish & her staff delivered yet another fabulous day of service. Being disabled in the world is hard enough. Parkinson’s & bad back made this one of the worst moves for us. I’m useless, Tish jumped in and asked what she could do to help. Even had a staff member come check on me later on in the day. Your company has a diamond in her. Bathroom was clean & areas for things were well sorted & organized. As a former manager I cannot say enough good things about this U-Haul site. Thanks again! Elizabeth & Dan
LAURELELIZABETH D | Overall ExperienceMs. Hill is amazing! Very accommodating, nice, and efficient!!
Hope W | First ImpressionsI had a great experience renting a unit from this location! The staff was incredibly helpful at every step. The facility was secure and I always felt safe there.
Jessica S | Overall ExperienceOnly thing I don’t like is I didn’t need the u haul for two days but has to pay for two days I needed mileage but not days I don’t think u should be charged for days or mileage you don’t use.
ATIYYA S | Online Move InMy brand new refrigerator got eaten up by rats I’m trying to see is yall gone reimburse me for my belongings if I would have none there was a rat problem I would have never came there
Anita J | Overall ExperienceThe store owner was very helpful and sweet
Jenika R | First ImpressionsTheses people at U-haul should give a training class for this country in Hospitality because, U-haul is extremely good in taking care of our customers thanks. Start training Extra- Space Storage first.
LEROY E | First ImpressionsIm very pleased.
Sarah C | Overall ExperienceThe young lady Chara who works at the Union Avenue facility took an automatic deduction from my bank account which was not authorized by me. I reported this incident to your corporate headquarters, complaints department. I hope something was done about this because by doing this to me, tells me she can go in anyone's account and continue this type of theft. My name is Ms Mitchell (901) 425-6564.
Musette M | Overall ExperienceThe only thing that was inconvenient for me was the hours that I could access my unit. I just wished it was 24 hours. This didn't affect my decision to stop using storage, I finally found a place to call home. I absolutely loved the staff at this location. The manager should get a raise, she's just the best. Once, I forgot to lock my unit and left the door open. She put a lock on it for me until I came back again. I felt like she was always willing to work with me if I was late, maybe it was the policy but she made me feel like she was looking out for me. I will miss chatting with her. Thanks for letting me use the storage. Also, I frequently rent your trucks and I'll say It's always hassle free and effortless, except the hauling furniture part. Thanks Again!
eMILY A | Overall ExperienceThey changed me for 2 storage when I want to other u haul and they told me that they will give me one price once but a storage if I need more room. They give me 2 small storage when I had a 3 bedroom house and living room and den it wasn't a offer move and I move out on the march 1 and they still charge me to move out I will never came back to U-Haul to order me a storage never again if you only have something small you should give a person one price on a storage I'm only going to order a truck from our
Tiffany M | Overall Experience