Comentarios de los clientes para U-Haul Moving & Storage at Union Ave

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Union Ave

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

John S.
Clasificación:

El cliente no dejó un comentario.

Monroe R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

William T.
Clasificación:

El cliente no dejó un comentario.

Selea M.
Clasificación:

El cliente no dejó un comentario.

CHERYL O.
Clasificación:

Great job, already. Friendly faces, courteous, and smiling faces. People actually work! Don't go changing! Changing staff might not get you good results.

Lyle H.
Clasificación:

Quick and professional.

Mark G.
Clasificación:

Your point of sales process is too long.

Laquiesha C.
Clasificación:

Great customer service

william G.
Clasificación:

Grwat

Tyrel M.
Clasificación:

The young guy at pick up was super helpful and accommodating. These guys are pro's. Thanks again for making my experience a pleasant one.

RONALD B.
Clasificación:

El cliente no dejó un comentario.

Sandra S.
Clasificación:

I didn't understand my bill for 2hrs I refilled the truck. 19.99

Eugene C.
Clasificación:

VERY GOOD PLACE TO DO BUSINESS

KIMBERLEY D.
Clasificación:

Keep a working printer.

TAYLOR S.
Clasificación:

El cliente no dejó un comentario.

Williams B.
Clasificación:

The person who helped me was Octavian Butler and he did a very nice job. He was friendly and knowledgeable and helpful

PATRICE J.
Clasificación:

I found Octavian Butler rude, disrespectful, and completely unwilling to escalate an issue I had with additional fees. I will never rent from this location again!

WENDY F.
Clasificación:

No suggestions for this visit. The U-Haul team did a great job!!

FERMON M.
Clasificación:

Personnel very knowledgeable and helpful

Danielle S.
Clasificación:

El cliente no dejó un comentario.

Marvin A.
Clasificación:

The people at this location are always very pleasant to work with the whole staff

ROBERT S.
Clasificación:

El cliente no dejó un comentario.

Ivory G.
Clasificación:

El cliente no dejó un comentario.

Rhonda F.
Clasificación:

El cliente no dejó un comentario.

CARLY B.
Clasificación:

El cliente no dejó un comentario.

Tamaira S.
Clasificación:

El cliente no dejó un comentario.

KIANA J.
Clasificación:

Nothing the service was very nice and the and the Uhaul was very clean

JARON H.
Clasificación:

El cliente no dejó un comentario.

JACOB R.
Clasificación:

El cliente no dejó un comentario.

Tomeka J.
Clasificación:

The customer service was impeccable. Great job!

ALONZO S.
Clasificación:

The price of rental seems to go up for the product I rented ... I understand what business but the product is the same ? I think it is , over head should not be passed to customer when the product is the same ...

Giacomo M.
Clasificación:

I had reserved a utility dolly, but it was not available when I went to pick up the truck... how am I supposed to move without that? If I had it reserved why it is not available? Furthermore I was told that if I bring back the truck after 7:30 PM I would be charged an extra 19 $ + 10 $ which did not happen, I am doubting weather the information I received was truthful.

Tavares L.
Clasificación:

I filled the tank full with fuel and didn't get reimbursed. It wasn't full when I picked the truck up. The windows was dirty.

DOUGLAS W.
Clasificación:

El cliente no dejó un comentario.

Bonnie A.
Clasificación:

El cliente no dejó un comentario.

STEVEN H.
Clasificación:

El cliente no dejó un comentario.

Lee A.
Clasificación:

Good service. Truck worked well. Thanks

John O.
Clasificación:

El cliente no dejó un comentario.

Somasundaram R.
Clasificación:

There is no 8 feet truck in the location where I booked. When I reached there I came to know that there is no 8 feet truck but in the online it was showing lathered is 8 feet truck. This has to be fixed. But they gave me a bigger truck and my work was finished. I am satisfied with service.

Loretta B.
Clasificación:

Nothing

Thomas S.
Clasificación:

El cliente no dejó un comentario.

Forrest G.
Clasificación:

El cliente no dejó un comentario.

Johnny C.
Clasificación:

every body at the counter at both places I had to go did what they could. But the problem was with the controller. If I had wanted to pick a truck up 30 miles out of my way . There is a reason I picked the location in the first place it was close for me . Then when I get to the downtown location ,cause the place were i placed my order week in advance didn't have the truck. When I get to the downtown location the truck was not there.. So I had to go to midtown and pick it up. If a customer want to pick a truck at a certain location ,make damn sure its one there! There was plenty of time to have a truck at the location I wanted!

SALLIE D.
Clasificación:

El cliente no dejó un comentario.

Trevor M.
Clasificación:

Excellent service!

HOON L.
Clasificación:

There staffs are very friendly and kind. Thank you for their detailed explanation.

Nancy H.
Clasificación:

El cliente no dejó un comentario.

MICHAEL G.
Clasificación:

Jamal was very helpful and kind. Very professional

Cantis R.
Clasificación:

Make sure each location is stocked with the supplies needed. I had to to another location for furniture pads.

Rakesh P.
Clasificación:

El cliente no dejó un comentario.

David J.
Clasificación:

El cliente no dejó un comentario.

cheryl O.
Clasificación:

Very smooth process, friendly faces, knowledgeable staff.

Jackson Q.
Clasificación:

The online checkin was a bit clunky. The owner at this location was first rate, really helpful.

Claude P.
Clasificación:

Keep up the good work

Chris B.
Clasificación:

El cliente no dejó un comentario.

RHONDA H.
Clasificación:

I've rented from this location many times and they have always been awesome!

Richard J.
Clasificación:

This location was super! We had an issue with the light connection on our vehicle. We could not get brake or signal lights to work properly on the trailer. Jamal, U-Haul rep on site, spent an hour trying to help us to get them to work. He went above and beyond! He was friendly and helpful! Wonderful young man!!!

Natalie F.
Clasificación:

El cliente no dejó un comentario.

brandon M.
Clasificación:

Staff was excellent! Very nice

Thomas W.
Clasificación:

El cliente no dejó un comentario.

Tiffany H.
Clasificación:

I reserved a truck in July 31 for a one-way move on Sept 25, pick up time 1pm. I arrived on time and was given a truck with a cracked windshield. The employee said they were aware of the crack and it was the only truck they had. Having no other choice than to accept the truck, I was annoyed to be given a detective and unsafe truck.

Adrienne A.
Clasificación:

El cliente no dejó un comentario.

Linda F.
Clasificación:

When there is a change in the reservation, it would help customers better understand the changes if the company would notify them why prior to their arrival. Even so, the representatives were very friendly, and polite and I was given a satisfactory explanation along with a very clean up to date truck. Thanks for the service!

DANIEL W.
Clasificación:

El cliente no dejó un comentario.

earnest R.
Clasificación:

Keep the people who took care of me they were very professional and knowledgeable and nice.

Guy D.
Clasificación:

El cliente no dejó un comentario.

derick L.
Clasificación:

First pickup location had two trailers lights did not work on either. Had to drive 20 miles to another location.

John M.
Clasificación:

Always pleasant and helpful.

Grover C.
Clasificación:

Octavia Butler assisted me and was excellent! Very quick and personable! Made sure I was completely satisfied prior to leaving.

Tyneshia M.
Clasificación:

Lower your prices

FELICIA P.
Clasificación:

El cliente no dejó un comentario.

robert C.
Clasificación:

El cliente no dejó un comentario.

Jared H.
Clasificación:

El cliente no dejó un comentario.

kentrelle E.
Clasificación:

El cliente no dejó un comentario.

Horace B.
Clasificación:

Great service.

Tyshun L.
Clasificación:

El cliente no dejó un comentario.

GARY R.
Clasificación:

Other than a screw in a tire it was great

jasmine T.
Clasificación:

El cliente no dejó un comentario.

Erin M.
Clasificación:

El cliente no dejó un comentario.

Johnathan Y.
Clasificación:

The wait time on calls. They are extremely long an if you lose connection they don't call back to continue helping you they move to the next an it is really time consuming and frustrating. Also the mobile check out is only if your phone is working if it dies you can confirm anything with out a text . So it is hopeless! If I could rate the online and phone customers service it would have been below satisfaction. Highly disappointed... I will not use it again the people you deal with are 1000000%better in person.

Erin J.
Clasificación:

El cliente no dejó un comentario.

John S J.
Clasificación:

Crew was great. Guided me in and had me ready to go in minutes.

LAWRENCE A.
Clasificación:

Very friendly & efficient attendant.

Verleada T.
Clasificación:

El cliente no dejó un comentario.

Jhoilan B.
Clasificación:

El cliente no dejó un comentario.

Katherine C.
Clasificación:

El cliente no dejó un comentario.

Nikolas P.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

Nothing- the manager was on top of everything. Including, but not limited to, noticing I had reserved for 1AM instead of 1PM they called me and cancelled and we rescheduled. The guy who helped me get the truck was efficient and friendly. I will use this location exclusively. Thank you and hats off to Uhaul!

david D.
Clasificación:

The staff was great and helpful!

Paul B.
Clasificación:

El cliente no dejó un comentario.

BETSY R.
Clasificación:

The location had no dollies available to help move our appliances. We had to borrow a friend's equipment to help us move. Other than that, we were pleased with the service.

alton W.
Clasificación:

Have better attitudes. If there are any changes made to a reservation, give the customer more notice than the day of.

john M.
Clasificación:

The personnel were friendly and very helpful,

ALEXANDER B.
Clasificación:

El cliente no dejó un comentario.

James W.
Clasificación:

🙂🙂🙂🙂🙂🙂🙂🙂🙂

Jason T.
Clasificación:

This location had the best employees working that I have dealt with at a uhaul location, efficient and friendly

Aaron B.
Clasificación:

El cliente no dejó un comentario.

Elaine R.
Clasificación:

El cliente no dejó un comentario.

Christopher C.
Clasificación:

Greg was awesome!

Ruth W.
Clasificación:

El cliente no dejó un comentario.

Christopher C.
Clasificación:

Greg checked us in. He was very attentive and very professional. He communicated so well. NICE JOB GREG!

Everleana J. | Overall Experience |
Clasificación:

Ms. Crystal, and the rest of the U-Haul employees are an awesome group of respectable personnel. Great job putting this crew together.

Lisa P. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

james g. | Overall Experience |
Clasificación:

Great staff and storage location!

KIM H. | Overall Experience |
Clasificación:

I moved out on January 18th and I am still being sent rental bills for February, now with late fees. It's been two and a half weeks - what gives, Crystal?

ONeil J. | First Impressions |
Clasificación:

Crystal help me to get in quick and out quick with a 15' Truck and gave me a storage unit to store my furniture. She did an excellent job

nefertiti o. | Overall Experience |
Clasificación:

I’ve truly had a stellar experience at this location. The entire staff have been helpful and have given me great customer service no matter what!

KOZETTA T. | First Impressions |
Clasificación:

The knowledge and expertise gives me confidence when moving and using Uhaul. And customer service is always outstanding!

KOZETTA T. | First Impressions |
Clasificación:

The staff and management are always personable, professional, respectful, and knowledgeable. It makes my life easier!

OLIVIA B. | Overall Experience |
Clasificación:

Manager Crystal made my moving experience positive, was always available to answer questions, and kept a great attitude every time. Best customer service I’ve had in a very long time from any company.

Shawona H. | Overall Experience |
Clasificación:

I could never get in my storage unit and it was way to expensive.

Jasmine M. | Reservation |
Clasificación:

My card for my unit does not work

Michael D. | Reservation |
Clasificación:

I reserved a storage space, but when I arrived to unload the moving truck the space had been leased. The uhaul facility had nothing else available and basically told me "good luck".

JUANITA R. | Overall Experience |
Clasificación:

Excellent service and staff

lori w. | Overall Experience |
Clasificación:

I would recommend you facility to anyone looking for storage or moving supplies.

No se han enviado comentarios para esta ubicación.

Volver
arriba