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YOLANDA M | First ImpressionsSelf Storage Units in Medley, FL, 33166
U-Haul Moving & Storage en Doral
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- 4.0 es la calificación promedio de clientes
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The assistant manager was not cooperative and made false claims in which they then gave me only 2 hours to visit my storage when it was paid! Then I had a friend who said would help with the payments and then everything was removed from my account! I had no reservations listed in my email login and I only received 1 notice of an auction. Bless his heart Lenny was the only employee that was a witness and can very well verify that the staff lied and they were ganging up against him as well. I now have lost everything and I mean everything that was sentimental to me, family items, custom items, everything I worked hard for that will never be replaced all due the poor cooperation of a staff that had it out for me personally and I have no ides as to why!? Specifically, I was told some skinny blonde chick was hating and for what? No clue! She was waiting to put the lock on my storage and work alongside with the assistant manager. Lenny witnessed it all. The other ladies were pleasant, but never have I seen such behavior and I will certainly address this with headquarters and perhaps my legal advisor.
Crystal P | Overall ExperienceHay una empleada amable. Pero hay otras muy groseras y mal educadas. Ademas se la pasan plstica y platica. Y el parqueo muy, muy sucio y baños igual.
CRISTINA D | First Impressions👍🏽
Juan P | Overall ExperienceI was charged for extra liable and had no idea . Paid over 460 dollars .
Marilin R | First ImpressionsNice service the personal is very friendly
RUBEN C | First ImpressionsExcellent service
PAOLA M | Overall ExperienceGreat value amd friendly staff
ALICIA A | Overall ExperienceElevator broke and we couldn’t access our lockers. Facilities old and dirty. Roofs leak in rain so items get wet while loading. Found bugs in our stuff when we got home. Staff unfriendly and not helpful. Long waits to get help in the office. And then they don’t speak English. Kept getting emails saying we were delinquent in payment. I’d call to check bc we were using autopay and they told us it was an insurance mistake and we had paid. So their systems do not seem to be well managed or they’re trying to scam you into paying twice. Traffic in the area is terrible if you’re making frequent trips. I’d find another facility.
Ernest L | Overall ExperienceGreat job!
JORGE M | Overall ExperienceGreat customer service.
JAVIS A | Overall Experiencegood price and good person
carlos r | Overall ExperienceExcellent service and convenient storage options. I will definitely choose this location again.
Yilan L | Overall Experience