When my unit was damaged from the outside wall, no one bothered to give me a call to let me know. I had to find out when I exited my unit. Very disappointed. aAlot of the items inside were threw all over. I have a lot of damages.
PATRICIA H | Overall ExperienceSelf Storage Units in Maplewood, MN, 55109
U-Haul Storage en Maplewood
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U-Haul Moving & Storage of Maplewood
2242 White Bear Ave, Maplewood, MN 55109 View Available Units0.3 miles from this location -
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1195 E Hwy 36, Maplewood, MN 55109 View Available Units1.3 miles from this location -
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5698 Hadley Ave N, Oakdale, MN 55128 View Available Units
(U-Haul Neighborhood Dealer)2.3 miles from this location -
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2520 Como Ave, Saint Paul, MN 55108 View Available Units9.0 miles from this location
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The free locks provided did not fit the doors. Had to go out and buy new locks that fit.
Thomas E | Online Move InThe free lock which was left in the unit for signing up online did not fit on the door to the unit, so it could not be used. The combination to the gate for access to the facility was not communicated, so I had to call an office which was located elsewhere to get through the gate the first time to access the unit.
John W | Online Move InYour takeover has been a nightmare and has forced me to waste hours on emails and phone calls to sort out your mistakes.
RUSSELL G | First ImpressionsI have no comments. I have not been to the facility since the new ownership. I found the U-Haul app not useable for purpose of setting up auto pay. My brother went online and did it for me. Then office staff said it was not done. Multiple phone calls later I think auto pay is established. Even the staff I talked to said the transition was not going smoothly. But I will be patient and let things work their way out
VALERIE S | Overall ExperienceAll previous contracts with U-Haul have been positive. We anticipate that U-Haul’s ownership of Able Storage will be a seamless transition.
GARY S | First Impressions