The facility and staff were helpful. My only concern is the inability of staff to maintain accurate records that I sent in to establish that I relinquished ownership of the contents of my unit. The first hard copy of the signed form and the key were lost. The second email was not acknowledged. It took a third attempt and approximately 16 months before the contract was finalized. This caused undue stress and made it seem as though I did not do my part on stating that I was giving up the rights to the contents in the unit. I was not living in state and had to conduct this through email and phone calls. I tried to inform staff initially to avoid such an encounter and it happened anyway.

Access to the storage was often limited due to UHaul vehicles blocking the entrance

Storage areas are clean and well kept, loading bays are convenient and the free push carts are very helpful.

There are roaches we didn’t have any when we came hopefully we don’t when we get the stuff out

Questionable character of employees. Not the most knowledgeable or professional staff. I would not recommend this place and regret using this business myself.

Took over 2 hours to get a truck with only one person in line in front of me and the employees are in need of a system over haul

above the agreed upon price, they continued to charge my card for 2 months even after numerous phone calls and turning in my key card.... I wouldnt reccomend it to anyone!

Great customer service by the manager roy I think his name was he’s a great guy

Extremely satisfied the Lawton Uhaul, kept my goods secured and clean from bugs or any other factors that could damage my household goods. Thank you 🙏🏽 to Mr Roy the manager who was always there for my concerns.