I am amazed to be asked to rate my experience, both because the location is aware of the disastrous outcome of my stay and the total indifference to the situation exhibited at the time. The unit I rented, 264, was broken into and items taken. The replacement value of the stolen items, $450-500, far exceeds the difference I would have paid at a more reliable storage facility. No effort was made to inform me of the theft, nor any offer made to review the video record that is supposedly kept. When I discovered the break-in the staff acknowledged it but could not tell me exactly when it occurred, despite ubiquitous signage about "24-hour monitoring" and "no access without authorization". I don't expect any response or further action, given the lack of response when the theft was relatively fresh, but I will certainly not recommend or endorse this location.
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
Fecha de la mudanza