Comentarios de los clientes para U-Haul Moving & Storage of South Clarksville

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of South Clarksville

Clasificación general:

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CATHARINE J.
Clasificación:

Wow. I was impressed! This was super easy. The van was clean. The representative on site was helpful and professional. I will use this service again and have already told several people about it.

Justan R.
Clasificación:

El cliente no dejó un comentario.

John P.
Clasificación:

Reserved truck was not available at pick up time. Had to take smaller box truck. Truck floor was vary dirty.

David B.
Clasificación:

Great location and staff

Brianna E.
Clasificación:

Nothing my service was great and cory was a big help and very friendly.

EARL K.
Clasificación:

Everything went very smoothly.

Earl K.
Clasificación:

Everything was ok you don't need to do anything else. The staff went out of his way to help me with the move. Thank y'all very much. Earl

kaitlyn G.
Clasificación:

Over charged, I filled tank but still got charged gas

vance H.
Clasificación:

El cliente no dejó un comentario.

JOCELYN M.
Clasificación:

El cliente no dejó un comentario.

CHARLES T.
Clasificación:

Very helpful.

Christin A.
Clasificación:

El cliente no dejó un comentario.

Ashlyn T. | Overall Experience |
Clasificación:

Had over $13,000 worth of sneakers stolen from my unit. My lock wasn’t tampered with. The walls in the unit don’t even come up all the way to the ceiling, so people can go over the wall from unit to unit without even having to enter through the front. Absolutely ridiculous. I WILL NOT EVER recommend this location to anyone.

Alan C.
Clasificación:

The online registration makes it a very fast a simple matter to rent equipment!

BILLY W.
Clasificación:

El cliente no dejó un comentario.

RICHARD C.
Clasificación:

El cliente no dejó un comentario.

Jeffrey S.
Clasificación:

Charged for 23 gallons of fuel. Picked up on 1/2 tank and returned with 3/8 tank.No way we used 23 gallons

Roy M.
Clasificación:

That store was fine as is.

MARY B.
Clasificación:

El cliente no dejó un comentario.

Ray L.
Clasificación:

El cliente no dejó un comentario.

John S.
Clasificación:

El cliente no dejó un comentario.

Dennis T.
Clasificación:

El cliente no dejó un comentario.

Rebecca L.
Clasificación:

Great customer service

Beverly D.
Clasificación:

El cliente no dejó un comentario.

Brantley S.
Clasificación:

El cliente no dejó un comentario.

Allison L.
Clasificación:

El cliente no dejó un comentario.

Sherilyn W.
Clasificación:

Another great rental experience, thanks!!

Michael P.
Clasificación:

El cliente no dejó un comentario.

Ronald C.
Clasificación:

Customer service was nice this time

Berthilda C.
Clasificación:

Answer your phone

Kristina W.
Clasificación:

El cliente no dejó un comentario.

Robert B.
Clasificación:

El cliente no dejó un comentario.

LINDA S.
Clasificación:

El cliente no dejó un comentario.

William L.
Clasificación:

El cliente no dejó un comentario.

Sheldon T.
Clasificación:

El cliente no dejó un comentario.

Kathy H.
Clasificación:

El cliente no dejó un comentario.

JENNIFER F.
Clasificación:

El cliente no dejó un comentario.

Yolanda G.
Clasificación:

El cliente no dejó un comentario.

Pamela S.
Clasificación:

Staff very friendly.

Robert H.
Clasificación:

El cliente no dejó un comentario.

Lon B.
Clasificación:

Excellent customer service, the young lady helped us on all aspects of this transaction.

David R.
Clasificación:

El cliente no dejó un comentario.

Allen C.
Clasificación:

Employees were outstanding, took very good care of me. Thanks !!!!

Bradley W.
Clasificación:

El cliente no dejó un comentario.

Allison L.
Clasificación:

El cliente no dejó un comentario.

Frank W.
Clasificación:

El cliente no dejó un comentario.

Amy M.
Clasificación:

Lot of dents cracked bumper. All noted. Only needs for a hour. Not sure it was Covid clean. We used our own wipes.

Jessica P.
Clasificación:

El cliente no dejó un comentario.

JACOB S.
Clasificación:

El cliente no dejó un comentario.

MITCH H.
Clasificación:

El cliente no dejó un comentario.

Jene C.
Clasificación:

My overall experience with U- HAUL was really bad. But this specific location was very professional.

Lanessa W.
Clasificación:

El cliente no dejó un comentario.

ALLEN C.
Clasificación:

I reserved a motorcycle trailer a week before picking up, it was not available the day I needed it. The employees found a trailer that worked for me and it worked out, but I was disappointed I used the U-haul reservation system and it didn't work.

Jennifer W.
Clasificación:

Checking in the truck when returning it is a long process

Shelia T.
Clasificación:

Look at customers reservation, I didn't receive items that I ordered online when reserving truck. Thought they were stored in back of truck. Didn't look in back until I got to my destination.

Ralph B.
Clasificación:

tried to check in online but malfunction of website prevented me from completing the process. At the rental site it took forever to check in because of computer system not functioning properly. All in all not a good experience.

Gail G.
Clasificación:

The computer system was slow processing orders and payment which meant standing on line for about 15-30 minutes. There were two ahead on line and one behind me waiting. Other than that-courteous and friendly professional service from the staff made the wait worthwhile.

Brianna R.
Clasificación:

We ordered an appliance dolly with the truck rectal but it was not received with the truck. We noticed it when we went to load up. We had another dolly from a family member so we were able to go on without it but I had to call to get a refund for the dolly and to ensure they knew it didn't come with one so no issues arose upon return. They took care of the issues no problem.

Ralph E.
Clasificación:

All Good

Brian R.
Clasificación:

Nothing great service and good products

Angel S.
Clasificación:

El cliente no dejó un comentario.

Ashlyn T. | First Impressions |
Clasificación:

Ms. June was amazing. So friendly and helped me get everything I needed. I would absolutely recommend her, and the location on Eastern Blvd in Jeffersonville Indiana.

Christopher N.
Clasificación:

Couldn't have had a better experience.Truck worked fantastic. Onsite customer service representatives were knowledgeable and friendly. I was in and out in a flash. Keep up the good work. A+++

kyla H.
Clasificación:

We was lied to and misinformed and the people there were very unprofessional someone was supposed to call me and never did my experience here was terrible and try to overcharge and lie

JAMES H.
Clasificación:

Employees are well trained and very friendly and polite. So i will be referring all my friends, family and associates to this u-haul for there moving and storage needs. Thanks J.H.

MICHAEL S.
Clasificación:

El cliente no dejó un comentario.

Carrie P.
Clasificación:

El cliente no dejó un comentario.

Louanda K. | Overall Experience |
Clasificación:

Several times during my rental interval, the gate was broken on the open position. Durinq the business day, the gate was left open. The unit had debris on the floor when I moved in and more debris, a mud dauber’s nest, and numerous spider webs as the doors Were not wind proof, and the latching often stuck. My rent increased once in that interval with No improvements visible.

HEATHER B.
Clasificación:

The employees were very nice and helpful. I'd definitely come back to this store if I ever need to rent a uhaul again

Steven T.
Clasificación:

El cliente no dejó un comentario.

William S.
Clasificación:

El cliente no dejó un comentario.

Christopher M.
Clasificación:

Had reserved a dolly but was not there when picking up truck. Everything else was great.

dean W.
Clasificación:

El cliente no dejó un comentario.

Clara M.
Clasificación:

Friendly, helpful staff. Been using this location for more than 20 years and it the best.

Briana S.
Clasificación:

My only complaint would be that the inside could have been more clean as far as vacuuming it out, other than that the experience was great !

James G.
Clasificación:

El cliente no dejó un comentario.

JULIAN R.
Clasificación:

El cliente no dejó un comentario.

RAJENDRA I.
Clasificación:

El cliente no dejó un comentario.

Heather H.
Clasificación:

El cliente no dejó un comentario.

DOUGLAS J.
Clasificación:

NA

Anita K.
Clasificación:

They lied to me at the Uhaul. I wanted to return to Moscow and they told me they couldn't find the location and I would have to return to Clarkston. Then he said if there was a Uhaul in Moscow I could return there. They CHARGED ME $93 AT MOSCOW. No one told he there would be a charge when we talked about that I would not be driving all the way to Clarkston, but using Moscow. I have used Uhaul a lot in my life, but unless that 93 is returned to me, I will never use it again. We will be moving in two years again, and I will go elsewhere.

Douglas B.
Clasificación:

Nothing, everything was great!

Chrishun R.
Clasificación:

El cliente no dejó un comentario.

Jeff H.
Clasificación:

Give more detailed information about mobile pickup and drop off. It would give customers a better idea of what to expect.

JOHN S.
Clasificación:

El cliente no dejó un comentario.

Matthew D.
Clasificación:

El cliente no dejó un comentario.

SEIRRA L.
Clasificación:

El cliente no dejó un comentario.

Roland O.
Clasificación:

The equipment broke even before I left the lot. Took forever to get a new one. There they said it wasn't there responsibility to help me secure my vehicle to the car transport. Even though I didn't know how.

Misty T.
Clasificación:

El cliente no dejó un comentario.

Michael A.
Clasificación:

Nothing, the van was awesome!

Dennis F.
Clasificación:

El cliente no dejó un comentario.

Betty B.
Clasificación:

El cliente no dejó un comentario.

Holly K. | Overall Experience |
Clasificación:

I had items stolen out of my storage unit. I went to tell the people in the office and they told me it has been happening lately and all I can do is call the police to file a police report. No customer service at all, not an I'm sorry that happened or anything. Every time, I went to my storage unit there was always trash just laying outside of it for weeks. I am aware that they didn't know it was going to happen but of course, all of the cameras were facing the other way. I am very disappointed and will never use UHaul again.

Chris S.
Clasificación:

NICE TRUCK

Justen F.
Clasificación:

El cliente no dejó un comentario.

Thomas S.
Clasificación:

El cliente no dejó un comentario.

Betty B.
Clasificación:

El cliente no dejó un comentario.

MICHAEL S.
Clasificación:

El cliente no dejó un comentario.

Jacob M.
Clasificación:

El cliente no dejó un comentario.

WILLARD S.
Clasificación:

Nothing.

Timothy T.
Clasificación:

Breaks were bad uhaul was badly damaged. Mirrors wouldn't stay up. Truck needs major repairs or needs to be retired i was very disappointed with this truck

Eric B.
Clasificación:

Horrible customer service. Condescending and lazy.

Gerard W.
Clasificación:

El cliente no dejó un comentario.

Thomas F.
Clasificación:

I had no problems picking up truck at this location. I was supposed to originally pickup in Louisville location less than a mile from my home. The night before I was to pick up I find out I have to drive to Indiana to pick up my rental. Why was I not informed about this earlier? Otherwise everything went smooth.

Priscilla P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

CHARLES H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

CHARLES H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Christopher L. | First Impressions |
Clasificación:

Great service. Great prices

michael f. | First Impressions |
Clasificación:

Excellent customer service staff, friendly and courteous.

WILLIE A. | Overall Experience |
Clasificación:

It would have been a better if you kept your word and threw in the lock for free like you promised!!!!

Doron V. | Overall Experience |
Clasificación:

Everything was good till I moved out. But a week later I’ve bin charged to my credit card when the unit is empty. I call 4 time on the 13th and send email to the branch manager no response or call back. I will appreciate if the issue will resolve. Thank you Yo can reach me at 786-566-0127

Dennis L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Matt D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Theodore B. | Overall Experience |
Clasificación:

Was overcharged for mileage. Manager called me a liar when she called and refused to listen. Have always used uhaul but will do whatever I can to avoid in the future. Hope you can get things fixed

Shari p. | First Impressions |
Clasificación:

Very curtious, informative and nice people.

David K. | Overall Experience |
Clasificación:

Great place

julia w. | Overall Experience |
Clasificación:

Manager & staff are wonderful! Does have a rodent problem

Rhonda H. | First Impressions |
Clasificación:

Both employees in the store were very nice, I was taken care of in minutes. I have used Uhaul before and never had any issues. Recommend highly!

Cody M. | Overall Experience |
Clasificación:

The insulation in the ceiling was falling down and had not been secured before moving in. There was a real mouse problem, I had mouse poop in nearly every box.

Michael P. | Overall Experience |
Clasificación:

Every time I need a storage unit, I go to uHaul. I doubt that’ll change!

Rebecca O. | Overall Experience |
Clasificación:

Jake was wonderful,and very quick working on my contract

ashley j. | First Impressions |
Clasificación:

The staff was very pleasant.

mark d. | First Impressions |
Clasificación:

Quick and Easy to do thanks

MICHAEL M. | Overall Experience |
Clasificación:

A

Katheren n. | First Impressions |
Clasificación:

Great service

Alice h. | First Impressions |
Clasificación:

Everyone was very nice and helpful!!

LEWIS C. | Overall Experience |
Clasificación:

I had made several temps to ask them about my refund. I waited for the manager Amber to call me back and never received any call from her. I feel like if I moved out before the date there's no charge

keith h. | Overall Experience |
Clasificación:

Great staff

emilya w. | Reservation |
Clasificación:

Fast speedy service with knowledge of the space I needed and great service with almost a smile.

Jay B. | Overall Experience |
Clasificación:

Nice storage place. Friendly workers

Robert D. | Overall Experience |
Clasificación:

Friendly and helpful staff.

sheila a. | Overall Experience |
Clasificación:

I appreciate Amber she helped me so much ,thanks

Lianna T. | Overall Experience |
Clasificación:

No comment

JEREMY D. | Overall Experience |
Clasificación:

Overall good experience. However, there was no electricity to the outlet or light outside of our storage unit and the employee said that they didn’t run electric to those outlets and won’t ever do it.

Sheri F. | Overall Experience |
Clasificación:

Everyone was very professional with their job. Facility was always well maintained. I would use this location again if the need were to arise.

No se han enviado comentarios para esta ubicación.

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