We picked up the truck and aftwr 10 mins on the road the chexk engine light came on. Our storage unit was dirty, lots of debris on the ground and had a rat trap inside. Doesn't make me feel good about my items
Nicole S | Primeras impresionesSelf Storage Units in Irondequoit, NY, 14622
U-Haul Moving & Storage en Ridge Rd
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- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulA credit card company put a hold on my credit card which I missed for over a month so I had to pay a $20 fee. I went to the local U-HAUL and talk to the manager who was very helpful in reinstating my storage rentals. I finally was notified by U-HAUL by letter that I was overdue and had to pay a $20 fine. I was not concerned about the $20 fine but was more upset with myself for missing the fact that my recurring bill was not paid.
RICHARD M | Primeras impresionesRat feces not mice was all over my stuff and floor no food was stored in my unit yet I had to clean that
Tonika G | Experiencia generalJose and his team, went above and beyond. Always had a smile and were very attentive. If we ever need storage or a truck again, we will use them, for sure!
Michelle D | Experiencia generalJose/ Phillip an other employee who name I can’t remember ARE SUPERB…they were so attentive to myself an polite an kind to all other customers as well as mysel an I greatly appreciate their knowledge an wisdom about rents an Storage at the U-Haul! Excellent @ their jobsss!🤗
Sil'Juana R | Experiencia generalI just think the workers need to promote what the special is at the moment cuz when I was there I did not know they had a special in someone had to tell me instead of the worker so that was a little disappointed
DONNA M | Primeras impresionesA little too expensive for self storage.
Eduardo s | Primeras impresionesAwesome Service
Dirk H | Primeras impresionesOur storage unit was not clean when we got there. We had to sweep it out, which added time on to the bill for the moving company. Other than that, we had a good experience with this U-Haul facility on E. Ridge Rd.
Joan T | Experiencia general