I just want to give a big huge shout out to Allen and his team. Everyone was so nice and accommodating, it made this day just a little bit easier. Thank you guys so much!
Madeline H | First ImpressionsSelf Storage Units in Independence, MO, 64055
U-Haul Moving & Storage en Noland & I-70
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- 4.5 es la calificación promedio de clientes
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Security is questionable as when I was there I would see people walking through it with pack packs and the gate was open a lot, maybe it was not working cause my card did not let me in and sometimes it was just open I don't know, but the other thing that I was concerned about was an employee hit my van with a 26 foot U Haul truck I was parking in the back by my unit. The manager at that time was not helpful Frank Holloway acted like it was my fault. He would not give me access to the camera recording and tried to deny it but I had it on my dash cam and got the claim taken care of what a mess. Also when I checked out the printer was not working and I need to get a receipt please. Sincerely DG
David G | Overall ExperienceTo received a Truck with barely enough gas to make it to a service station. They stated I could get towed back if it runs out of fuel. That was unacceptable and Very Scary
Latosha R | Overall ExperienceSold my unit even after I made multiple attempts at contacting the manager and send emails. No response from them at all then to send me a bill for what was left after they sold the unit
Shawn P | Overall ExperienceThe time I been with them they been very friendly and kind
Diana F | First ImpressionsBEST UHAUL SERVICE! GIVE THADDEUS DIAMOND A RAISE PLEASE
Bryan M | First ImpressionsThe staff are awesome especially Mr. RJ and his (2) biological brothers who work at the listed location were extremely friendly, courteous, respectful, supportive, helpful and very professional. They did an awesome job with customer service which they took to a whole new level. Several words to describe Mr. RJ is phenomenal and Man of the Universe that helped me out yesterday that words cannot describe. Mr . RJ is very intelligent, knowledgeable,, articulate and a good face for the company. Kudos to Mr. RJ and his (2) brothers that work alongside of him at the front counter at U-Haul Rentals which is located at 4312 S. Nolan Rd Independence, Mo. RJ and his brothers are the dynamic duo with quality and excellent service. I am extremely satisfied with the awesome customer service and I am a Happy Camper. Michael McKenzie
MICHAEL M | First ImpressionsThe staff there was friendly and helpful
Ronald J | Overall Experience