First of all, there are not enough people working at the University Dr. store to meet the volume of customers. Secondly, I have never heard of any storage unit that requires the customer to purchase the storage company's lock, so I did not appreciate being threatened with having the lock I purchased for the unit I was provided cut off if I didn't purchase a U-Haul circular lock. It's bad enough that U-Haul has some of the highest rates for storage units that I have ever seen, but to feel pressured to spend money on the company's circular lock is especially horrible. It didn't help that I saw other units that did not have the U-Haul circular locks on them. There was also some confusion about the terms of the one month's worth of free storage. I was told by two U-Haul representatives that I qualified for a month's worth of free storage with no stipulations added or explained in either case. If the unit was not offered for free, I would never had bothered using a U-Haul storage unit. Finally, as I answered in the introductory questionnaire, no, I would not ever recommend a U-Haul storage facility to anyone.Andrea G. | First Impressions
Self Storage Units in Huntsville, AL, 35816
U-Haul Moving & Storage en Putman Dr
Huntsville, AL 35816
(Just past the cross over at Putman dr)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
Acceso al almacenamiento
- Lun. - dom.: 5 a. m. - 10 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Features Available at this Facility :
Available Units (All Sizes are Approximate)
Medium | 10' x 10' x 10'
Drive Up 1st Floor No Climate Swing ADA
Casa de 2-3 dormitorios (1,200-1,600 ft²)
¡Queda 1 unidad!¡Queda 1 unidad!¡Queda 1 unidad!
U-Box® Containers for Moving and Storage
Nosotros te entregamos contenedores U-Box, tú los empacas y nosotros los almacenamos en nuestro depósito seguro. ¡Cárgalos a tu propio ritmo! Just give us a call when you want us to pick up or drop off your U-Boxes.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes de almacenamiento
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
On the day we came to empty our storage units we found rat feces all over our belongs and that our household items were destroyed. As we worked to go through our packages we found 4 rats in our boxes and amongst our belongings. When we asked for assistance we were rudely dismissed and told "file a claim" and given a pamphlet. When we called the number to customer service we were on hold for over two hours and eventually ended the call once our movers loaded all of the items we could take home. Thankfully we didn't take any rats to our new home, however we lost a lot of items we needed and ended up spending much more money to replace items i.e. towels, dishes, sheets, a loveseat and a recliner, wires for our surround sound system which had been eaten through. I would never recommend this storage place, it is not well maintained and there is no reprieve for your damaged items.Virginia K. | Overall Experience
Customer did not leave a comment.Mike K. | Overall Experience
The staff were very helpful and supportiveMike K. | First Impressions
Customer did not leave a comment.MICHELE H. | Overall Experience
This place is amazing with a kind and friendly staff.Anthony C. | Overall Experience
Some of my furniture had damages on them and I'm not sure where they came from. I didn't have them before moving in the storage. I would like some compensation for my damages.CHANTELE F. | Overall Experience
Customer did not leave a comment.samuel g. | Overall Experience
Staff was exceptional and the location (office, lots, and storage area) were well organized, clean, and maintained. One downside is that access is limited to only times when staff is available due to a key sign-out procedure; this impacted my plans greatly when I planned to remove items from storage at 5PM on 25 May to place in my new home (closed on it 26 May). On 22 May I personally spoke with the site manager and confirmed that the site would be open for regular hours on 25 May. Unfortunately in the morning of 25 May the site manager decided to close the site early that day, thereby constraining me to waiting until the weekend to retrieve and use my stored household goods - because I stored a lot, I could not clear out the storage into a trailer, move the trailer, unload the trailer at home, and return the trailer during a 24-hour period until the weekend. This unpublished impromptu closure negatively affected my family. Please decide upon and post / publicize non-standard hours at least two weeks in advance in order to facilitate customer planning.John Z. | Overall Experience
Excellent facility and staff; prices are a bit high compared to competition.John Z. | First Impressions
Customer did not leave a comment.anita c. | First Impressions
It was very expensive compared to other storage unit. I was glad when they took their own locks off then we could get in to our storage without having to surrender our licenseJoy J. | Overall Experience
Customer did not leave a comment.Manuel R. | First Impressions
Customer did not leave a comment.coleen l. | First Impressions
Customer did not leave a comment.Ally B. | First Impressions
Customer did not leave a comment.Graham P. | First Impressions
Your Team was supportive and their professionalism enabled me to accomplish my mission.Gail m. | First Impressions
The staff was very friendly - and quite helpful.robert D. | Overall Experience
Access can be crowded when trying to get into the storage units.Kyle L. | Overall Experience
Willow handled my account and even with the computers down she did an exceptional job. I was very pleased in every way with this location.George D. | First Impressions
Very helpful! Communicated via text which made it super convenient. Were on time and flexible!Buffi Y. | Overall Experience
Homeless people everywhere.DONALD G. | Overall Experience
Great staff! They were very helpful and accommodating!Elizabeth R. | Overall Experience
Staff took care of all my needs.William H. | Overall Experience
Customer service people were prompt and friendly. Very helpfulNancy I. | Reservation