I paid for a dolly and didn't get it. I realized I never got it when I made it to my destination. The employee stated the truck is around the corner and I went to find the truck. I never saw a dolly.TARA C.
Moving Truck Rental in Huntsville, AL at U-Haul Moving & Storage at Putman Dr
Huntsville, AL 35816
(Just past the cross over at Putman dr)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Huntsville, AL 35816
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
A backup plan for processing orders should be in place. When I arrived at the Governor's Dr. location, their computer was down and I had to go to another location (on University Dr.). Everything went smoothly at the University Dr. location from pick up to drop off.Garry M.
Staff was helpful and efficient.Martin H.
I only left my storage key in the truck.James I.
They were very helpful. They changed my drop off location so that I did not have to take the truck elsewhere, which was much appreciated. Very friendly staff.terry F.
The truck and trailer were excellent and pulled really well. My only complaint is with the tailgate. I rented a 6'x12' trailer to haul a x500 JD with a 54" deck. I didn't measure the tailgate, but I would say about 5' is all it is. I'll definitely rent from again despite that. I was impressed with the truck and trailer and cost.MERRILL B.
The service was excellent. The female staff who attended to me was very pleasant and helpful.ABIMBOLA B.
Specifically told them where I needed to drop off and that helped zero. First uhaul was a mini mart and the rep wanted info personal security codes on Credit card, address , kept saying it was all wrong on his screen. How does he know if my addy is wrong or not. very unprofessional and I felt a scam in the mist. How he was approved to deal with the public repping you is crazy... this place was litterally in the projects and there was all sorts of business happening outside with drug dealers.. The most ridiculous place to send your customers. Stop 2 right before pulling in I get a call to go to last stop where I waited and waited. then the info was was entered wrong. On monday I call uhaul , I attempted to but for almost 3 hours no one answers out of 20 timesthen finally and I am told the managers will call me back in a few mins. It was a few hours and I had to call him to initiate a change in drop off. anf the only reason I tried calling yet again was because the damn trailer dolly locked up for no reason at all. Finally because even the manager did not know what to do I finally took the locking device apart on the side of the road and took it to where it was dropped at a U-Haul. And the lady there is the only rep who actually did what she said she would and that was email me a receipt because I was not willing to wait . She gets 5 stars. but the rest of you can kiss my assJOHN T.
All good and friendly.SUNG-GUN L.
Truck was in rough condition customer service needs improvementTIJUANA B.
Poor communication. Lost 3 hours with movers standing around. UHaul never called me to recommend a different location to get a truck.George C.
Been coming here for years! Always busy and very helpful!Carolyn B.
Truck was returned in less than 24 hours and additional day not refunded . Poor customers service.Bill C.
Excellent location and peopleKevin M.
This was fast and easyJOSEPH A.
I was repeatedly on long holds on the telephone when trying to book a cargo van. I was told there were NONE available. I decided to do a walk in where I frequently rent vehicles. Lo and behold they had THREE. 4400 University Drive Huntsville location is EFFORTLESSLY proficient! Gotta love em!ðŸ’ðŸ‘ðŸ˜€BARBARA F.
The truck cabin was filthy. Required extensive cleaning. The location and service were fantastic.Russell P.
Greeted with a friendly smile and good customer service.AGAITHA J.
Made reservation online and was sent to a different location than expected. When I got to where the truck was, the rep was rude. Just not happy with this experience at all.Jessica L.
Nothing they were goodRENITA G.
I wasn't properly checked out when returning the truck. The store called me when the truck had been dropped off hours ago and the man didn't bother to close the transaction. The customer service was AWFUL.NIKI M.
Have the truck that was requested then refund my money properly. Instead of penalizing me for your errors. My money was taxed but taxes were not refunded. Had to end up taking a too large truck thereby damaging my belongings. U-haul needs to do better, even how long it took to get my money back, not until I called corporate was my money refunded and still that was short.REGINA P.
Online I didnt see any fee of $20 for returning after business hours! This would have been good to know on my decision for the rental hours.Courtney B.
Additional people on SundayLloyd S.
No suggestionsLorna M.