After Hurricane Ida there was roof damage which led to leaking in my unit. Nobody bothered to notify me that many of my things were ruined from this. I discovered it myself months later. When I asked Darlene about it she said “well that’s not really my job”. In fact, the day I started service she was rude to both me and my grandmother so much so that my grandmother still asks if I ran into “that lady with the nasty attitude.”
Logan W | Overall ExperienceSelf Storage Units in Houma, LA, 70364
U-Haul Moving & Storage en Houma
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¿Qué es Múdate/Alquila ahora en línea?
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Charlies Self Storage
1821 St Mary St, Thibodaux, LA 70301 View Available Units
(U-Haul Neighborhood Dealer)15.3 miles from this location -
Four Seasons Self Storage
5039 Hwy 44, Sorrento, LA 70778 View Available Units
(U-Haul Neighborhood Dealer)38.3 miles from this location -
U-Haul Moving & Storage of Kenner
2828 Marietta St, Kenner, LA 70062 View Available Units40.3 miles from this location -
U-Haul Moving & Storage of Marrero
7201 Westbank Expy, Marrero, LA 70072 View Available Units41.8 miles from this location
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I checked out early. I feel that there should be some reimbursement.
Barney C | Overall ExperienceWe were not clear about getting into and out of building. We had to re-enter codes each time the door closed. It was night time and not terribly well-lit. We set the alarms off a few times. But, all clean and I appreciated the lock being included with storage unit. We reserved/rented 2 units but only used one. Wish we could be credited for having less than 1 day.
Theresa R | Online Move InThe staff were nice and efficient. The building has leaks in the roof. Damage to my property stored in the facility
LANA F | Overall ExperienceFirst of all I had rat eating most of my stuff in the storage and I called the office and the manager sent out a worker to give me a flyer to call never came out to check on my stuff that was poor management and I am very not happy with this
Nicole T | Overall ExperienceEveryone was very helpful and friendly and the facility is very secure and clean.
Velma M | Overall ExperienceOverall nice facility...very un happy with how the staff handled my stuff during hurricane Ida. My stuff was trashed and the staff at the time was indifferent. I was considering filing a law suit but later just let it be. Customer service varied depending on who was working at the time.
Harold F | Overall ExperienceIt was great. We moved out of town is why we gave it up. Thanks !!!
brent n | Overall ExperienceI had an outdoor unit. I have water damage to my mattresses, hopefully I can resolve the matter. Overall I had a good experience.
SESILY G | Overall ExperienceIt rained really bad in my storage when I went to get some of my things everything was wet mold on everything I went to office told the problem they said they can only write a comment about the unit I could not use the trash compact because I had to pay a fee first I had to load everything bring to my new place an throw everything there I had bugs flying an it stunk an when I would go to storage I couldn't open it it was very hard last day they finally came spray something to make it easier to open I had a lot of trouble at that unit they would not make it good for me but was sure to get each payment I'm very upset Mad an garage that I paid so much money for a good storage but was the worst storage ever the staff was nice inside, but they would not help me to fix the storage door from the beginning. I told two young guys that work there that it rain in my storage all they said was OK, the office never knew till I finally went inside to ask to use the compactor and I would've had to pay a fee knowing I lost everything in my storage
STACEY T | Overall ExperiencePeople staff was friendly but my belongings got mildew and prices kept going up
Jessica B | Overall ExperienceWas never told if I didn’t need my unit for the whole month that I would not be refunded the difference was extremely up set will never ever go there again and will tell everyone I can not to do any type of business with them no matter how convenient it is
PAULA B | Overall Experience