The staff member that completed my return over charged me by more than $430, because he failed to record the correct mileage. I estimated 40 miles and only drive 22, but he charged me for 363 miles. That shows he wasn’t paying attention. I only had the truck from 10 am (leaving your storage units) until 3 pm. I couldn’t have driven that many miles and if I was moving 200 miles away, why would drive another 200 to bring it back to hickory? I would’ve dropped it off in another city. I’ve used you many times but after this experience I may go elsewhere!
Pamela B | Overall ExperienceSelf Storage Units in Hickory, NC, 28602
U-Haul Moving & Storage of West Hickory
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U-Haul Moving & Storage of Downtown Hickory
542 Main Ave SE, Hickory, NC 28602 View Available Units1.4 miles from this location -
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1830 1st Ave Sw, Hickory, NC 28602 View Available Units1.8 miles from this location -
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6 Pinewood Rd, Granite Falls, NC 28630 View Available Units8.1 miles from this location -
Tri Star Storage Hickory
4382 Hickory Blvd, Granite Falls, NC 28630 View Available Units8.2 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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The facility was absolutely spotless. I had the opportunity to utilize the restroom and it was equally spotless. I rented the truck in Clearwater Florida and returned it in Hickory. Two women were at the front desk during my encounter. The woman operating the right side was super nice and personable, the woman on the left side, not so much. My storage locker was easy to find and I encountered a cleaning lady mopping the floors. She was very nice and greeted me. I found the donation bin to be genius and very accommodating. Overall a very impressive operation and obviously well managed.
Daniel C | First ImpressionsVery nice and I sended anyone to them if they need storage or rent truck
Stanley W | First ImpressionsWld definitely recommend this facility, hours great access great,friendly workers kept clean.
ELEANOR H | Overall ExperienceThe lighting at my unit was dim. Could use better lighting Perhaps lighting inside unit.
Susan Y | Overall ExperienceI loved the convenience of the after hours access. The facility was always clean and I felt safe coming in alone to access my things.
CHRISTY H | Overall ExperienceGreat facility with helpful staff!
REBECCA H | Overall ExperienceVery nice people
Joey C | First ImpressionsAlways felt safe when I was there , no matter the time. The employees were always friendly and helpful. My furniture and breakables came out perfect. Just the way they went in. Who can say that in the storage unit business? I am impressed.
Diane M | Overall ExperienceAbsolutely without the shadow of a doubt respectful appreciate the gratitude and greeting of the warehouse workers that set up my storage payment yesterday and I'm absolutely looking forward to continuing my rental payments as much as I possibly and needing the assistant from the storage and warehouse workers and I as the customer William will absolutely appreciate all the respects of you guys taking care of my belongings in the near future and I'll be in touch very soon with you guys as your new customer William Lavan okay
William L | First ImpressionsNo complaints
Pietro M | First Impressions