Thanks for the time my stuff was there.
nathan d | Experiencia generalSelf Storage Units in Fort Wayne, IN, 46803
U-Haul Moving & Storage en Downtown
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Cómo funcionan los comentarios de U-HaulInsects everywhere. They were in all of my boxes and furniture by the time I removed them, now they are in my new apartment. It’s awful and unacceptable.
Sean R | Experiencia generalOverall great job. Thanks
john t | Experiencia generalI have used uhaul several times and found them very professional and courteous. However, when we went to the location at 808 E. Washington Blvd, I found the female employee to be very rude and argumentive. We were supposed to have had a storage location at a different place. Although my receipt was shown at that location, she told me that there was no storage scheduled for us. I then informed her that this was the address on this location, she snapped back at me by saying, ' I know where I'm at!'. I'm trying to hurry up and find a place so I can get my stuff out of storage because the least I have to deal with her, the better. She was very rude!
James G | Primeras impresionesMy unit was filthy & I had to sweep it out myself to be able to not have dirt & debris on my boxes. I swept it oyt well b4 I left & had an employee rake puxs to make sure I wasn't charged for leaving my unit the way I DIDN'T HAVE when I moved in. Also, it was advertised as Air Conditioned....what a joke! It was well over 80 degrees & the bldg. is so old I can't see how Uhaul should advertise the building as air conditioned & I paid A/C price for SEVERAL MONTHS & IT WAS NOT!!
Carole B | Experiencia generalI just learned here on the feedback
alexzandria m | Primeras impresionesThe whole place was so dirty and nasty from the floors to inside the units very unsanitary! And the foreign Chinese women that works there is very rude and negative!!
William M | Experiencia generalJeannette, the G. M., is AWESOME!! She's kind, thoughtful, knowledgeable, quick, and efficient, getting my unit assigned, shown, explained, etc.!! She's DEFINITELY an asset to Uhaul and I hope the Uhaul corporation is wise enough to MAKE SURE they treat her well to KEEP HER running the downtown Firt Wayne, IN location! Be smart Uhaul...pay her well to KEEP HER!! Sincerely, Lyn
Carole B | Primeras impresionesThe female manager called me after the first month telling me to.come and remove the lock on my unit. I told her I would not and she said she would have to charge me..to which I agreed and she then asked when would I be moving out because I said I was moving out. Which I never did and then she hung up on me. This same manager over charged me by a full day while the truck sat on the lot the entire time she says I was late. I was parked there on site. She charged the full day and the insurance. And I asked her what you do first. And she said I was fine to do.it.later..making it late at that time. She was very dishonest and very rude.
CHRISTOPHER C | Experiencia generalWhen I was on the website trying to rent a unit it would not upload my selfie, front or back of my ID. I tried 8 times I did everything from turning my phone off and back on to make sure it wasn't my phone I know it wasn't cause it's brand new but did it to see if that would fix it, I closed the website and started all over multiple times made it would not upload non of my pictures for 2 hrs I tried and tried cause I had to have the unit that day cause I moved out of my apartment and I had nowhere to but my belonging and I had to have a unit at that location because it's not even a 1/2 mile from where im staying til I find another place to rent
William M | Mudanza en líneaMs. Janeth Hogle went above and beyond to make sure we our needs were met. We would be using their facilities if ever needed again.
PAMELA R | Experiencia generalGreat place
Terry G | Primeras impresionesWell I feel y'all need to work on the pay if someone don't need the storage for a whole month should not be charged full price.
Michelle W | Experiencia generalI was helped immediately, told exactly what was available, allowed to preview the unit. I was also processed promptly & effectively instructed on how to enter & exit my unit. Exceptional customer service to say the least.
Damionne N | Primeras impresiones