Kraft Road Storage

Rating:

1.0

Rented for 13 years and the company’s changed hands several times but unfortunately my business closed over the pandemic. Paying the rent was getting tighter and tighter each month so decided to empty the unit and accept the loss of my business. Arrived on last day of month to find unit had been mice infested so had to leave 4 trash bags of mice nests etc for them to safely dispose of and they charged me an extra months rent.! Also threatened that they are charging me $75 disposal fee at the end of the month. I requested them to charge the $75 disposal fee and refund the next months rent charges and the representative said - the unit was not empty, you left 4 trash bags so we will be charging you an extra months rent then the disposal fee. Not sure what kind of company practice this is but unscrupulous comes to mind. Have reported infestation to the health authorities. I’ve forwarded the confirmation email received today stating I vacated the unit on June 1st to my BANK for the investigation into the unauthorized charges. I‘ve paid over $20,000 in rent over the years , I hope they enjoy the $200 extra they charged me as I believe my social media reviews will cost them more than that in business! Once my bank investigate I will be forwarding all this to the proper authorities. Emails, photos and more can be scene on TikTok’s viral video. #exposeuhaul