Comentarios del cliente para Kraft Road Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Kraft Road Storage

Grado total:

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Slade S. en

Grado:

Customer service.was not professional at all.

MICHAEL R. en

Grado:

Agent was there early and took us right away,

Patrick M. en

Grado:

Everything went fine. Can't think of any recommends.

CHRIS B. en

Grado:

Andrea was very helpful when it came to setting up my reservation and answering all my questions! Seems to be a great asset to that location! I am a Realtor and I will make sure to send my clients her way when needing to move.

lillian G. en

Grado:

El cliente no dejó un comentario.

Lester G. en

Grado:

El cliente no dejó un comentario.

Denise C. en

Grado:

The person at the counter was incredibly rude, probably shouldn’t be working with the public.

GILDO F. en

Grado:

El cliente no dejó un comentario.

Ezzard E. en

Grado:

I will never in my life rent a u haul from this place the lady at the front desk is very rude and has something against black peoples she gave me a truck that like was in a accident she changed me $187.00 just to use the truck she wouldn’t take my card so I had to go get cash i this lady do not need to be working for u haul

Jeff V. en

Grado:

the only issue that I had was checking in on Sunday at 8 a.m. and it took me exactly 55 minutes to get my key out of the lock box due to technical issues over the Internet app. This was not the locations fallout however it was U-Hauls fault. I will never use U-Haul again due to the fact that I was an hour behind and had to pay my help that stood there to wait for me to get the key wish I was assured would only take a couple minutes after I already checked in ahead of time. Worst customer experience ever.

Robert B. en

Grado:

The truck has some issues with a cracked driver's side mirror. It had not been fixed. The lady at the counter was very rude and unprofessional. Would not recommend this location for anything. Poor customer service skills.

BOB L. en

Grado:

Prompt, courteous service provided by a great representative.

Michael F. en

Grado:

El cliente no dejó un comentario.

charles C. en

Grado:

El cliente no dejó un comentario.

Douglas P. en

Grado:

Great staff! Great prices! Read some negative reviews and I don’t see the problem. These guys are awesome!

Sarah B. en

Grado:

El cliente no dejó un comentario.

SCOTT H. en

Grado:

El cliente no dejó un comentario.

GILDO F. en

Grado:

El cliente no dejó un comentario.

Thomas R. en

Grado:

El cliente no dejó un comentario.

JEFF P. en

Grado:

Everything was really Great. It was very quick in getting the trailer & getting on the road

Peter C. en

Grado:

El cliente no dejó un comentario.

CAROL C. en

Grado:

We returned this truck in clean condition. We swept the entire truck... front to back...We were accused of not sweeping it at all....she claimed having mud in the cab. This was NOT the case! She also went on to accuse us of smoking pot! We do NOT smoke pot or even cigarettes! Very insulting!

Thomas K. en

Grado:

El cliente no dejó un comentario.

Susan E. en

Grado:

Nothing. I had the most pleasant experience. The staff, (Nicole) went above and beyond to accommodate my needs. I will highly recommend this location to all my friends and family. I was very pleased with the entire experience.

David P. en

Grado:

Set up on line and picked up quickly - returned after hours - all good - The only complaint I might have is the 55 MPH limit - Come on this is the 21st century! lol

Richard Z. en

Grado:

Great staff

Joseph W. en

Grado:

El cliente no dejó un comentario.

STEPHEN S. en

Grado:

Great facility

NICOLE T. en

Grado:

👌🏽

Rick U. en

Grado:

El cliente no dejó un comentario.

ryan E. en

Grado:

Used 24/7 drop off app didnt work so I had to call

Joseph S. en

Grado:

Price high compared to competition

Barbara T. en

Grado:

The cashier today in kraft store was very rude and called my phone before I made it to store, rudely telling me she would charge me late fees for the whole weekend. I made it to store 15 mins after the hour she lied and said it was 30 mins after the hour. She said she saw I called the store at 7:53 am she was yelling at me through the phone and when I got to store. I tried to apologize for the inconvenience and she rudely told me it does not matter she will charge me for the whole weekend when I was told I would not be charged for Sunday because the store was closed. She said there was a drop box for keys that I was not informed of before pick up. She stood up talking to me aggressively as if she wanted to jump over the counter for me. I felt like she was being disrespectful. The person at pick up was polite but that was not the same cashier for drop off. For drop off the lady told me to leave the store because I was asking questions and she threatened to call the police. She called after I left the building. I feared for my life at that moment. I would not recommend anyone to go to that store. I had a horrific experience.

Kayla R. en

Grado:

El cliente no dejó un comentario.

Marian D. en

Grado:

El cliente no dejó un comentario.

Renee M. en

Grado:

This place is absolutely amazing! Staff was very helpful and understood my needs! Thank you very much for such a great experience!!!

Renee M. en

Grado:

Process was simple. Reserved a unit. Went in and did paper work. Got the storage unit. Staff was super nice and friendly, fast and efficient!!

SHARLOTTE D. en

Grado:

I've been a client for many years. (Multiple units) Excellent company and staff!!

JASON N. en

Grado:

Very clean, friendly personnel