Great customer service!
Janice L. | Overall ExperienceSelf Storage Units in Eugene, OR, 97404
U-Haul Storage at River Road
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Available Units (All Sizes are Approximate)

U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The he workers were easy enough o work with
randall m. | First ImpressionsEveryone at this location were extremely courteous and helpful.
CARLOS B. | Overall ExperienceAbove move-out date is listed as 11/4/23. However, unit was vacated and cleaned at 8pm 11/2/23.
Todd Z. | Overall ExperienceStaff are always professional and friendly and have a good sense of honor about them! I knew my things were safe. I will definitely recommend this particulR UHaul facility.
Paula L. | Overall ExperienceThank you
Troy S. | Overall ExperienceThe atmosphere there is very mellow and I feel safe. The staff is great to I really like it.
marcia w. | First ImpressionsThe association was very helpful 👌
RONDA M. | Overall ExperienceGot double charged when I tried to cancel my until.
HADEN M. | Overall ExperienceAll the staff was wonderful except for one. His name is Michael and I recently found out he is a regional manager. Over a month ago on one of the hottest days of the year. I was having trouble loging out of my unit. I saw two men down by the office entrace and spoke loudly and asked if they worked for U-haul, as there was no indentifying clothing. Michael stride was angry as he approached me and told me and demanded I speak to him respectfully. I questioned that response. He went to the key pad and held his hand out to hand him my key. He was angry and I declined. He then threatned to cancel my storage contract with U- Haul if I didn't comply. He was insulting and angry. If I had my pepper spray on me I would have used it. I also have a witnese to these events. I jumped through many hoops to send an email to the appropriate person to lodge a formal complant. Never hear back. I have owned companies and I am a consumate business woman. This type of personality does not deserve to work with the public. Thank you, Coleen Rimer 503-780-3165
Coleen R. | Overall ExperienceFriendly and helpful staff when renting the truck and having to get storage awesome facility
Valarie O. | First ImpressionsReally easy transaction
KRISTEN F. | Overall ExperienceVery helpful and friendly staff. Very clean facilities. Floors spotless
carol h. | Overall ExperienceIt would have been very helpful to have access to a bathroom after office hours closed. Also could have used a smaller storage unit to be available. But good customer service and I loved the all access hours. I do wish that the sliding doors had worked after hours, as it was difficult to get my trolly through the small door on loading by myself.
Jadesong M. | Overall Experience