The staff is exceptional - the only area of improvement would be use of the public restrooms (lots of homeless who utilize the facility for an excessive amount of time).
Peggy B | Overall ExperienceSelf Storage Units in Escondido, CA, 92025
U-Haul Moving & Storage en Mission Ave
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- 4.5 es la calificación promedio de clientes
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We hired movers via uhaul and they were great. Treated my belongings with respect. Would hire again.
rita j | First ImpressionsStaff was outstanding and knowledgeable! Great group of people - especially considering they deal with people who may not be at their best when moving!!
Peggy B | First ImpressionsOverall good facility and served its purpose. I had one minor inconvenience during my rental period where my unit was locked and tagged despite auto paying on time. The front desk person was even perplexed as to why my unit was flagged and locked. I liked the convenience of the online set up and self registration. I was given a unit that had a damaged handle but was still able to lock the unit. I was asked if I had damaged the handle upon closing my storage unit. I assumed they would have already cataloged that damage in having me rent the unit in the first place.
MARK H | Overall ExperienceSuper friendly and helpful staff when I first rented unit and closed out. Really appreciate it!
Cathy C | Overall ExperienceNeed to better at multi-tasking.
Daniel D | Overall ExperienceI will use u haul again I just cannot afford it right now
Jennifer W | Overall Experience3 rate increases in 1.5 years, homeless folk walking into the storage area at will, on move out day staff couldn’t unlock the double doors due to their managers day off! Couldn’t leave soon enough.
Gary F | Overall ExperienceManagement and staff helpful and accommodating had no problem making changes that I needed to fit my situation
Joe C | Online Move InValerie and Ryan went above and beyond to make my drop off and move in easy and stress free! I will highly recommend this place to others. Friendly, helpful and efficient service deserves reward and business.
Richard S | First ImpressionsEl personal es muy amable y atento
Rolando S | First ImpressionsAdiedre, the manager I believe, was super helpful and really professional and really friendly. I love using UHAUL for anything to do with moving or storage for these particular reasons. The whole facility was really nice as well and really convenient. Ryan was also really helpful and resourceful as well as the guy running around moving the trucks and maintaining them. Great crew of people.
Robert O | First ImpressionsPlace is super clean thier vehicles too but it's the staff who are amazing they do am ecredible job of making you feel welcome so professional too thank you do much for a great experience
LARRY G | First Impressionsi just wanna say i love this place. they're all helpful with everything we need.
DIVINEGRACE B | First ImpressionsVALERIE, is the consummate Professional! She is extraordinary because she is genuinely kind, compassionate, helpful & very knowledgeable! VALERIE MADE THE ENTIRE EXPERIENCE, as stressful as this move was for my, ABSOLUTELY PHENOMENAL! I Highly Recommend this U-Haul location, specifically because of VALERIE & how REMARKABLE SHE IS….Fantastic Leader!!
Diana L | Overall ExperienceHorrible experience. All of the employees were high and lots of homeless around the facility.
shady e | Overall ExperiencePete Rivera, GM, was truly the most personable, knowledgeable, understanding of the stresses involved in moving and just very kind, U-Haul management person I’ve ever come across!! He goes above and beyond with Every Client he worked with …he’s a joy to watch & and extremely hard & conscientious worker! He was Everywhere & always pleasant!! Valerie, who predominantly ran the storage was wonderful! Very knowledgeable, kind, helpful & funny! I’m so fortunate to have found this Staff!! AMAZING!!
Diana L | First ImpressionsThe customer service was tops, had help from a worker moving a expensive leather couch.
Jason H | Overall ExperienceValerie best customer service kind I would give her a raise.
Babak S | First Impressions