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ASHLEY M | Overall ExperienceSelf Storage Units in Erie, PA, 16510
U-Haul Moving & Storage en Eastside Erie
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U-Haul Moving & Storage of Erie
1320 E Grandview Blvd, Erie, PA 16504 View Available Units3.9 miles from this location -
U-Haul Moving & Storage of Downtown Erie
337 W 12th St, Erie, PA 16501 View Available Units5.6 miles from this location -
U-Haul Moving & Storage of Westside Erie
1505 Pittsburgh Ave, Erie, PA 16505 View Available Units8.0 miles from this location -
U-Haul Moving & Storage at Peach Street Marketplace
2255 Downs Dr, Erie, PA 16509 View Available Units8.8 miles from this location
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Your employee was very kind, helpful and considerate!! What a nice guy!!
Brenda Z | Online Move InThe service was good. I have no complaints
Fran G | Overall ExperienceThat is the problem in a nutshell. Any disputes or disagreements could never be resolved as you cannot talk to management, they do not listen! Cut you off in the middle of explaining your problem. We are very sorry, this would have been a much better situation in relation to our house, but never have we ever gotten so upset as we did with this facility. Speaking with other people renting space told us the same things and were extremely upset. I have tried to reach out to someone at a corporate level , to no avail. When we started our contract at U Haul we were paying approximately 50 some dollars a month, and had gone up to 94 dollars a month. We have used U Haul for yrs either to move across the country or in town, but never had an experience like we did at this particular U-Haul . They are not interested in any problem you have or willing to work to resolve any issues therein.
Paul K | Overall ExperienceWould not recommend U haul to anyone ever!!! My aunt had originally got the u haul storage unit I took it over I. Sept 2023 My daughter and her bf came out and cleaned it out. I had the payment taken out of my account the 24 of the month. My daughter went to clean out unit on the 24 of July. The day the $$ was taken out of my account. I had inquired about a refund. Was told couldn’t give because didn’t come before the 2; of the month. What a rip off! The company got a month free. What a bunch of garbage. I’m sorry but. This is ridiculous. The o ly reason had to get unit for my mother personal items was she in nursing facility as has dementia. I will make sure not to recommend your facility to anyone. Very disappointed
April K | Overall ExperienceThe day of move in the gate got stuck and trapped us in elevator. Only by fluke was someone in storage that heard us yelling and was able to get us out. My friend had a panic attack and couldn't get in elevator again. We called office and couldn't get help no one answered the phone. So facility not safe when you need emergency help. The elevator is antiquated and there are no signs saying that if you leave the gate open nobody else can use it. My 80 yr old brother had to walk down stairs to get elevator because someone left it on 1st floor and not useuable!!! No one ever answers the phone in the store they have it sent to answering service ALL the time. I was charged a $20.00 fee because my auto pay on card didn't go through the 1st time. This billing issue was subsequently corrected but only after trying numerous times to contact them. I am told by manager that they cant get people to work and so are short handed all the time. I definitely DO NOT recommend this Buffalo Road Uhaul!!!
Sharon S | Overall ExperienceFantastic people and facility. the only flaw was a rodent (mouse?) problem. Poop and urine smell found on my boxes when moving out.
ken m | Overall ExperienceStarted in 2020 and paid $80 for my unit.. just closed it yesterday and was paying $180 for the same unit. Don’t know how someone can just raise prices anytime they want but u haul did…. Definitely not worth $180 a month!!! 🤦♂️
William L | Overall ExperienceWhen I went to move my stuff into the storage room the automatic door wouldnig work
Hunter S | Online Move In