Need lights inside the units. So you can see your stuff inside the unit. It's to dark inside. The hallways are well lit within side the area.
Catrina L. | Overall ExperienceSelf Storage Units in Elyria, OH, 44035
U-Haul Moving & Storage en Elyria
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1.6 millas desde esta ubicación
U-Haul Storage of Elyria
1601 W River Rd N
Elyria, OH 44035Few Rooms Left. Reserve Today!
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5.2 millas desde esta ubicación
My Other Space Storage
495 Oberlin-Elyria Rd
(U-Haul Neighborhood Dealer)
Elyria, OH 44035 -
10.8 millas desde esta ubicación
Westlake Indoor Self Storage
27310 Detroit Rd
(U-Haul Neighborhood Dealer)
Westlake, OH 44145Few Rooms Left. Reserve Today!
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11.8 millas desde esta ubicación
Mill River Indoor Self Storage
25300 Bagley Rd
(U-Haul Neighborhood Dealer)
Olmsted Falls, OH 44138Limited Units Available.
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G.M there was not very helpful to employee that helped me.The employee actually worked in the garage and was working up front at the desks. He helped me get a storage locker. The G.M there charged me 11.95 plus tax for a lock which I didn't notice until next day.2 big signs there show locks regularly 11.95 for 9.95 went back for the difference and she made all kinds of reasons that she charged 11.95 employee there tried to refund the difference but GM didn't let her. I have the pictures of the two signs showing 9.95 saved
RICHARD L. | Overall ExperienceDidn’t use it I was hoping to get some of the money back…I will be coming back though
victor s. | Overall ExperienceNote: Due to other problems at this location relating to truck rental, my move in date went from originally being scheduled for 02-11-23 to 02-12-23. The storage I reserved, had a rusted lock handle that look like it could give someone tetanus (the other storage units around were not rusted) and I had to ask them to assist because it would not open (one of the staff came out and oiled it. I didn't get his name but he had a major attitude during the whole process. The staff member named Asia never added the insurance coverage, as she reassured me should would, for the storage at the end of the billing process/check out process. She was courteous but did not follow through with these situations. I am extremely disgusted by the experience at the Elyria, Ohio location. Truly I am. I am considering if I can find a way to take my storage items somewhere else locally. As a customer I don't need to be made to feel as if I am bothering you on the job. Unbelievable.
VANIA O. | First ImpressionsThe unit was clean and when they found a problem they immediately called me and let me know and I thank them for that will diffenetly come again when I need storage
kenneth f. | Overall ExperienceMy move was great the druck was the right size
Sylvia K. | First ImpressionsI didn't use the facility I canceled prior to going into it so I don't know what it looked like or how it was the representative in the office was very rude did not like her at all I found another place to store my things but thank you for the questionnaire but the woman that was there was not helpful very rude but thank you so much I couldn't even understand the number she put on my paper I still have the paper if you needed me to take a picture of it and she circled three different numbers and I asked what they were and she didn't even ask me there was a gentleman there that answered me because I couldn't even understand what she wrote in the Square with pencil or ink whatever she wrote with
SHARON R. | Overall ExperienceVery helpful and super friendly owner. Thank you for your help.
Mario B. | Overall ExperienceVery nice and friendly service
Rossana E. | Overall ExperienceI have had a consistently horrible experience with U-Haul a s company and at this particular facility. When I billed wrong 3 months in a row and tried to address this concern inside with the staff, they did not try to help me or fix the problem in any way. I closed my storage rental and have now moved to Public Storage instead.
Timothy W. | Overall ExperienceThank You for being there when I needed You. It was painless Thank You!
JANICE M. | Overall Experience