All my property and belongings was put in the dumpster due to me not getting the proper help needed with memorial drive staff
Shaquanna L. | Overall ExperienceSelf Storage Units in Decatur, GA, 30032
U-Haul Moving & Storage of Avondale
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I am really sad and upset. For months on end I tried communicating with staff to get my account in order. Since I couldn’t reach anyone I assumed my things had been sold I had two payments that never posted to my account but check cashed. There was multiple times I called and was on hood for over 20 minutes waiting to speak to a manager. The time I did get someone on the phone they were rude, sharp, and I felt like they didn’t even listen to what I had to say. I’m blind and can’t get there like I needed to. I don’t think I’d ever use uhaul again.
Ebony B. | Overall ExperienceKyle, Joel, & the rest of the staff that I dealt, were extremely courteous. The Avondale site has a GREAT staff!
Carlos W. | First ImpressionsThis was one of the best experiences I’ve had with storage facilities. I would highly recommend them to anyone that’s looking for a storage place. Please keep up the good work!
robin c. | Overall ExperienceNo option to change due date of bill which ultimately led to unit being auctioned off. No type of hardship program or deferment options.
Katesia M. | Overall ExperienceEverything was very nice
Faye S. | Overall ExperienceCheck in at facility was quick and easy. Check in staff was awesome and helpful.
JALISA B. | First ImpressionsMy vehicle was broken in to and the car cover stolen 3 times. When I went to pick up my vehicle, all the vehicles around had been broken in to and windows shattered.
Brandon G. | Overall ExperienceThere was liquid from another unit behind mines that flowed Into my unit. Thank God all of my stuff was in plastic bins or my things would have been ruined. I reported it.
LENA A. | Overall ExperienceKyle Thompson had exceptional customer service. He checked me in, when I came back to Georgia with a UHaul truck, and he checked me out when I returned to close the storage unit. This UHaul facility will get my business where ever I go. Thanks Mr. Thompson.
Nina B. | Overall ExperienceI booked my storage unit over the phone on july 25th for a move in date of August 7th. On August 7th the facility didn't have any confirmation of my unit and none were available. I spoke to Maxine who told me that happens yet went to work to find a solution. She did and I was set up two hours later. She did an awesome job and glad it worked out
Frank S. | Online Move In