Unit was secured but just arrived on the dark and there was no lighting for the unit Everything was clean.
Susan S | Overall ExperienceSelf Storage Units in Dayton, OH, 45431
U-Haul Storage en Riverside
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Tacketts Tree Sevice
1905 Radio Rd, Dayton, OH 45431 View Available Units
(U-Haul Neighborhood Dealer)1.0 miles from this location -
U-Haul Moving & Storage of Riverside
4565 Linden Ave, Dayton, OH 45432 View Available Units1.3 miles from this location -
U-Haul Moving & Storage of Dayton
1340 E 3rd St, Dayton, OH 45403 View Available Units2.7 miles from this location -
U-Haul Moving & Storage of Wright Field
2121 Harshman Rd, Dayton, OH 45424 View Available Units3.0 miles from this location
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Ty vary much
William K | Online Move InCynthia cotton deceased Nov 16 thank you denise
cynthia c | Overall ExperienceSomehow my account kept going to autopay. This happened twice in a year. Making me bounce in my checking. So that's $80 I'll never get back. Calling the main number to tell them my payment would be late did me no good. Nothing was noted. I only got help by calling the local office who sometimes couldn't pick up bc of staff issues. When I would get ahold of them most of time they helped. Other times with a guy he never put it in the computer. Paid my storage late several times. But even after paying late and local office knew it, I would go and an additional lock would still be on my unit. Then they couldn't send anyone out bc they didn't have the staff. It the person on call wouldn't pick up. This happened several times. Where's my money for the gas I spent going there and not getting in??? So in the long run, this unit costs me way more than the price!!!
Pam T | Overall ExperienceA great experience, very good, recommended
Dicse A | Overall ExperienceU haul is a little more expensive than others around and they shut down access at 10 pm. Which really upset movers as they got to unit at 10:11 and sign said no access past 10 pm. Which is a bit ridiculous.
Leta b | First ImpressionsYour employee didn't handle my closing my account and emptying out my unit, she didn't report it, and I I answered several messages from U-Haul manager, I attempted to get this straighten out and you are trying to place the blame on me, I will not pay anymore for the failure of your employee, my daughter and a friend was there when the conversation was given to your employee
Michael B | Overall ExperienceNot at the moment I'm not done using it yet haven't moved it from my driveway since I've got it waiting to load it up to move it
Jean C | First ImpressionsI found used baby diapers on lot several times. I've never met a friendly employee in the place and I wish Pinnacle would have never sold to you!
TIFFANY T | Overall Experience