Terrible, terrible experience at this location. I had previous experience with U-Haul in Ontario, and I could not say enough good things, but not this location. Understaffed, you cannot ever get through on the phone (constantly being told to hold - but we are customers too!), dirty, unorganized, poorly organized with regards to accessing the actual storage lockers, rude people serving at the front desk, and never enough of them. I will discourage anyone who considers this location for storage …….. unless you have oodles and oodles of time to waste.
MARY Z | First ImpressionsSelf Storage Units in Coquitlam, BC, V3H1W3
U-Haul Moving & Storage en Barnet Hwy
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
Almacenamiento de doble nivel
-
Small
5 ft x 10 ft x 8 ftCasa de 1 o 2 dormitorios
Guía de tamaños
Precio fijo por 1 año
Monthly price remains the same for your first 12 months.
- Tarifa:
-
$209.95
Por mes
- Doble nivel
- 1.er piso
- Nivel superior
- Calefaccionado
Precio fijo por 1 año
Monthly price remains the same for your first 12 months.
- Tarifa:
- $209.95 por mes
¡Queda 1 unidad!
¡Alquila ahora y asegura tu habitación!
Depósitos de almacenamiento
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- 3.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe rep handling our request at the location was great, she is truly a great asset and understands people's needs and supports
toji o | First ImpressionsI'm sorry but this location has a humidity problem, everything that comes out smells like mildew. The staff was very confusing about the what locks to put on and was not forward about providing information. There might also have been a privacy breach since the location had more information about me than I personally disclosed. This is overall a confusing experience. Thank you
SHI J | Overall ExperienceThe only thing that was lame was the gentleman taking our payment was very dismissive and rude. Everything Else was perfect.
Isabella P | Online Move InThere are rats in the facility for long term customers like me we get no promotions or one even free month when you are late on payment you get constantly harassed even though you have been with them for years there is no common sense I’m not happy at all my ubox was broken. Into I know it was someone who worked there because of the way my lock was by passed generally speaking I’m not happy at all with Uhaul it is impossible to get through with phone and really I only Get access to My ubox 15 days of the month out of the 30 thwt I pay for because I need to give 24 hour advance in order to do that I have to be on the phone everyday for atleast an hour just to get through to Make the reservations which is ridiculous 1 star that’s what Uhaul gets from me never mind thet you Guys dropped my ubox and destroyed eberything in it and payed me a fraction of the cost
EMMAD S | Overall ExperienceI cannot stop commending the friendliness of all your hard working U-Haul Family at Barnett Hwy...Kudos to them all....
anwar h | Overall ExperiencePlease feel lucky that you have one of the most hard working, efficient and helpful staff at your facility. Kudos to you, I should be there for the Long Haul...
anwar h | First ImpressionsAshmeen was very considerate and helpful and carefully explained the access procedures.
DANIEL I | First ImpressionsThe unit I moved into was very musty smelling and I hope the smell will not stay in my couch
Terry J | First ImpressionsThe assistant operator and yard staff were so helpful and friendly. I appreciate their help during my move in.
Amir E | First ImpressionsThe layout is terrible, half the time I could not get to my storage locker and had to wait for rentals to be moved. There is no signage or paint to tell people not to leave return vehicles in the way of the storage access and even if there was the place is so full there is no where for them to be left. If I wanted to access my unit before employee hours there is a strong chance it would be blocked by new returns. This was absolutely unacceptable and a terrible experience. The entrance is shared with a car dealership who double parks and the uhaul triple parks on their side making it an absolute nightmare. 0/10 would never recommend.
Jordan W | Overall ExperiencePrice was good. Staff often confused or seemed annoyed that we wanted help or asked questions. Access to locker main entrance was a nightmare. Seemed like we were caught in a dispute between Honda and U-Haul on who owned the access road. There were times we could not get a vehicle to the building. There were times the access road was totally blocked. We spoke to a manager(s) on a number of occasions. Apologies but no change made. Trucks parked every where. Finally had enough. We had rented for many years but couldn’t deal with the lack of access to the building. Would have stayed but found a different location for our storage. Wouldn’t recommend to anyone until access issues are fixed.
Ryan P | Overall ExperienceExcellent location and friendly staff.
Rabia K | Overall ExperienceConsidering that we are both seniors and not too up to date on the latest technology ,the staff were very patient and help[ful with us to get us used to the procedure for self storage.
GORDON Q | First Impressionspoor storage location. To upload or download stuffs to storage takes too much detour. The main entrance gate was way too far. Used move/out feature from the app, but it didnt work. it say its in pending “waiting for uhaul employee to check the storage” then it never happened. i waited roughly 6 days then I had to walked into the Uhaul to completed move-out process.
JoonYoung K | Overall ExperienceAccess very limited due to numerous parked trucks and trailers; as well as Honda staff use entrance way for their parling. Poorly lit and flooded whenever it rained. Monthly rates very high,
MARGARITA G | Overall Experience