Every thing was GREAT Except the continuous Price increases.
stanley c | Overall ExperienceSelf Storage Units in Chamblee, GA, 30341
U-Haul Moving & Storage en Northeast Expwy
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Comentarios de clientes de almacenamiento
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- 4.5 es la calificación promedio de clientes
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Staff was great
John J | Overall ExperienceI had a break in with my unit and the police was called and the store manager step right in and got my unit moved indoor. From that point on I give them a 10. Thank you Mr. Darnell. And staff
sandra r | Overall ExperienceDarrel/Darnell (not sure) was exceptionally kind, friendly, patient and helpful. He saw that I may have need a little assistance with moving items from my truck into storage and helped me. I will be returning to this location because of his awesome customer service and warm spirit. Thank you!! God bless you.
Ebony F | First ImpressionsExcellent customer service and facilities.
Jessica B | Overall ExperienceFrom inception everyone was great!
Andrea G | First ImpressionsIt is not acceptable that you kept increase rental fees for your "long term" (more than 15 years) customers. That's why I decided to move my stuff to other company.
ABRAHAM W | Overall ExperienceMy unit was very clean, no damp smell or bugs.
Lydia O | Online Move InMoved out with two days left before rent was due! Your practice of not pro-rating and giving a refund is illegal. If I had been two days late, you’d charge a fee! Yet, you don’t pro-rate! Not recommending anyone support such business practices
ANGELA F | Overall ExperienceUsually I have issues when I do U-Haul but my whole reservation including movers were good.
Catherine A | First ImpressionsReally nice experience. Everyone so friendly and helpful.
LYNN P | First ImpressionsNone
ELVIRA A | First ImpressionsDarnell and Rashad were super comforting and helpful in my transition from a Ubox to a storage unit. I was going through a family emergency at the time and they were very empathic and understanding. I appreciated their patience and grace. I believe Darnell even waited past his normal work hours to be sure he was on-site to help me through the transition before passing to his team.
Jennifer W | First Impressions2511 is the storage unit we rented. The slide latch had been previously cut where the padlock shackle would go over, and restraighted. It was not replaced and it should have. I did not notice this previously. But did noticed it two weeks before we decided to vacate the unit. The damaged slide latch also made it difficult to open and close the roll up door. This was frustrating. Lastly, when I initially signed for the unit, the manager had made a card key for me. But did not hand it nor included it in the paperwork I had received. There was a lot going on that day because we were moving out of our apartment. What was also frustrating was that he (Darell SP?) told me that I could not enter or use my storage unit until a 24 hour background check was completed. WTF?! I have rented storage unit from your company throughout my military career and have never heard of this BS! Please correct this.
Valiant Z | Overall ExperienceI appreciate the customer service person who greeted me warmly and appeared to understand the reason for my request …. ( death in the family .. cleaning out a house) Therefore took extra time etc
Gail A | First ImpressionsThe staff was always professional, knowledgeable, and helpful. I would 100% recommend this location on the Northeast Expressway/I-85 in Atlanta again. Thank you.
Virginia B | Overall Experience