Customer Reviews for U-Haul Moving & Storage at Northeast Expwy

5,865 reviews

2951 NE Expwy   Chamblee, GA 30341
(@ Shallowford Rd and I-85)

(770) 458-8353

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(770) 458-8353

2951 NE Expwy
Chamblee, GA 30341
(@ Shallowford Rd and I-85)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

EXCELLENT customer service! 10/10!!

Sylvetta C 
Rating:
5.0

Extremely helpful and informative

BRIAN H 
Rating:
5.0

The guys there was extremely friendly and knowledgeable about the equipments. I would recommend them to anyone

BRIAN H 
Rating:
5.0

Great service

Margaret A 
Rating:
5.0

Customer did not leave a comment.

kendall c 
Rating:
5.0

Usually I have issues when I do U-Haul but my whole reservation including movers were good.

Catherine A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
4.0

Customer did not leave a comment.

Jay L 
Rating:
5.0

Customer did not leave a comment.

GAREME A 
Rating:
5.0

Customer did not leave a comment.

david f 
Rating:
5.0

Customer did not leave a comment.

Monica N 
Rating:
5.0

Customer did not leave a comment.

Rebecca B 
Rating:
5.0

Customer did not leave a comment.

GABRIELLE C 
Rating:
5.0

Customer did not leave a comment.

David E 
Rating:
3.0

Customer did not leave a comment.

Kameika S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ChulKyu K 
Rating:
5.0

Yes

jennyson s 
Rating:
5.0

Great location. Great staff !!!

TRE B 
Rating:
5.0

Customer did not leave a comment.

YONATHAN R 
Rating:
3.0

Customer did not leave a comment.

MARKS C 
Rating:
1.0

I was not charged for the number of miles used, but the number I approximated at the beginning (aka I was overcharged). Also I stepped on a tack in the back of the vehicle. It went through the bottom of my shoe. The vehicle was not cleaned when I picked it up. It still had a big sheet of plastic and a dolly in the back.

Marie K 
Rating:
5.0

quick, easy and helpful employees made 2 separate drop offs (auto transport first, truck several hours later) a piece of cake.

Mark J 
Rating:
4.0

Customer did not leave a comment.

Fremon W 
Rating:
3.0

Customer did not leave a comment.

JOSE V 
Rating:
5.0

Thanks so much you guys rock

WILLIAM W 
Rating:
5.0

Everything was well done.

William B 
Rating:
5.0

Steering was a bit loose but otherwise ok.

James M 
Rating:
4.0

Immaculate and quick service

Antoine W 
Rating:
5.0

Absolute best Uhaul in Atlanta, clean, kind, professional! Thank you for making moving easy!

Kristin D 
Rating:
5.0

Quick and easy to work with! Always have the equipment available I need.

PAUL B 
Rating:
5.0

Customer did not leave a comment.

Elizabeth B 
Rating:
4.0

The trunk space was never cleaned. There was oil on the floor, along with oil on the pull out ramp. I had to wipe with a paper towel. Very inconvenient but we managed

Kendall W 
Rating:
1.0

Take pictures of the vehicle, the mileage before and after. I travelled only 15 miles on my vehicle and they charged me for 1200+ MILES WHICH WAS more than $500!!!! I called customer service several times only to lie to me and not give me a quick turn around. Is there no safety system that catches errors?? If I really did travel 1250 miles for the 4 hours I rented it, I WOULD HAVE BEEN DRIVING AT 300 MILES PER HOUR. How is that possible?? Give me my money back.

Juliane P 
Rating:
4.0

I was asked to go 15 miniutes away from my intended drop off due to no room for the trailer. That was not ideal. However, the gentleman who recieved the trailer was very engaging and pleasant. He helped me back in and got me on my way immediately. Thank you!

Jerry B 
Rating:
5.0

Everything is good no need to improve anything

Abdessamad A 
Rating:
5.0

Nothing the staff was phenomenal very helpful

Alasha T 
Rating:
1.0

I would improve agent customer service. When I picked up my vehicle, the agent was holding a whole conversation with other co-workers while completing my contract.I also needed a dolly, and I was informed the dolly came with the truck. When I did my pre-trip inspection there was no dolly in the truck. The gas mileage was also listed incorrectly on my contract.

mara s 
Rating:
5.0

Customer did not leave a comment.

REYES A 
Rating:
5.0

Customer did not leave a comment.

JEREMY S 
Rating:
5.0

Customer did not leave a comment.

James M 
Rating:
5.0

Customer did not leave a comment.

JoAhne P 
Rating:
5.0

Thank you

Mark T 
Rating:
5.0

This location and U-Haul as a company consistently provide top quality service and overall good stock of inventory.

David D 
Rating:
4.0

The staff is nice and efficient.

Jay L 
Rating:
5.0

Customer did not leave a comment.

Terron V 
Rating:
5.0

Customer did not leave a comment.

Katherine m 
Rating:
5.0

awesome

Rene v 
Rating:
5.0

Customer did not leave a comment.

Cynthia A 
Rating:
5.0

Pretty close to 100% perfect experience!

James C 
Rating:
5.0

Great customer service, attentive and able to answer all my questions. The check-in and check-out experience were great: painless thanks to most steps being digital. Will definitely use this location again

Arnaud T 
Rating:
5.0

I can't think of anything else now.

John C 
Rating:
5.0

Always a great experience here!

Debra J 
Rating:
5.0

Muy a mavilidad

Juan A 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
4.0

Customer did not leave a comment.

Naki F 
Rating:
5.0

Customer did not leave a comment.

Bryan F 
Rating:
5.0

Thank you

Sadkur R 
Rating:
5.0

Friendly service - straight forward install - Thanks Ricardo!

Addison R 
Rating:
5.0

great customer service

Steve H 
Rating:
5.0

I've rented from Uhaul several times in my life, and this was the best experience by far.

Tim S 
Rating:
5.0

Customer did not leave a comment.

Travis B 
Rating:
4.0

Customer did not leave a comment.

Aymen R 
Rating:
4.0

The only hiccup we had was the drop off location was changed with out request but when we called the number on the contract, it was quickly changed to the location we originally requested.

DONALD B 
Rating:
3.0

Got there at 8:45 PM and waited to 9:10 for personnel.

Howard T 
Rating:
5.0

Customer did not leave a comment.

Barbara J 
Rating:
2.0

Reservation on app changed multiple times without communication. Gave me the wrong pod at first and delayed my move. Did not communicate logistics well

Jacob S 
Rating:
4.0

Minor issues. Driver's windshield wiper was coming apart. left turn signal was not operating correctly. Check-in person made note of everything. Overall good service

Carol S 
Rating:
5.0

Some wheel chocks at the drop off it’s on an incline.

Menyang N 
Rating:
5.0

Customer did not leave a comment.

Stephen J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bob M 
Rating:
1.0

The passenger seat did not move and was stuck in the position as far as possible to the front. It was impossible for an adult to sit there and we had to drive 14 hours from GA to MI with it. We called roadside assistance but they could not meet us since we were on a tight schedule and drove through the night. Additionally, the smell in the cab was terrible. It had a very intense smell of mold and urine so we had to keep all windows down all night driving through freezing Michigan. When we picked up the truck they just had sprayed something in the cabin to cover it up and put down the window so they were clearly aware of it but just tried to cover it up.

Veronica A 
Rating:
5.0

Inside smelled like cigarette smoke when we picked it up. Truck on great shape, very few miles on it. I ordered 15' truck, realized when got it home it was 20'. Not sure how computer said I ordered 20'. Staff worked very hard to straighten it out and we truly appreciate all they did as it was quite an administrative nightmare for them.

Judy B 
Rating:
4.0

Customer did not leave a comment.

Alvaro F 
Rating:
5.0

Customer did not leave a comment.

Steve H 
Rating:
4.0

Customer did not leave a comment.

MATTHEW L 
Rating:
5.0

Very helpful, friendly, and very efficient. The epitome of customer service.

Marcus W 
Rating:
5.0

Customer did not leave a comment.

marc S 
Rating:
5.0

Customer did not leave a comment.

Sibin T 
Rating:
5.0

Customer did not leave a comment.

Dedra M 
Rating:
5.0

Customer did not leave a comment.

Micheal G 
Rating:
5.0

Customer did not leave a comment.

ava a 
Rating:
4.0

Customer did not leave a comment.

Frank C 
Rating:
5.0

Really nice experience. Everyone so friendly and helpful.

LYNN P  |  First Impressions 
Rating:
5.0

All Good !!!!!!!!!

WILLIAM D 
Rating:
5.0

Thank you for the utmost professional moving experience!!! Both customer service agents were kind, attentive and accommodating!

Toni g 
Rating:
5.0

Customer did not leave a comment.

Scott N 
Rating:
3.0

Customer did not leave a comment.

Tommy M 
Rating:
1.0

Worst vehicle given that had transmission issues. It was so scary to drive it and on top of that rude service by the employees at the front desk. The vehicle wouldn't shift gear and it could've been a worst situation. Welcome to call me at 770-335-6289. I made a reservation and when I got there I was told they didn't have it so I had to upgrade to what they had in the stock. Sonia Tucker

Sonia T 
Rating:
4.0

Customer did not leave a comment.

Randy S 
Rating:
5.0

Customer did not leave a comment.

Douglas F 
Rating:
5.0

Awesome service

Rogelio V 
Rating:
5.0

Super easy.

Dustin R 
Rating:
5.0

None

ELVIRA A  |  First Impressions 
Rating:
2.0

The dolly I ordered wasn't given, we found out on arrival to a location. Had to head back, costing gas, miles, and time to grab it.

Jack K 
Rating:
5.0

Customer did not leave a comment.

Deborah L 
Rating:
5.0

Customer did not leave a comment.

Doug K 
Rating:
4.0

Customer did not leave a comment.

Alec P  |  Overall Experience 
Rating:
4.0

Too much work for me in dropping off the truck. Why is it self service dropoff? I pay enough. Had to take too many photos standing out in the rain. Why do I have to pay extra for someone to do their job and check me back in?

Robert N 
Rating:
5.0

Customer did not leave a comment.

Deborah L 
Rating:
5.0

Customer did not leave a comment.

BABATUNDE S 
Rating:
5.0

Customer did not leave a comment.

DONALD V 
Rating:
4.0

Very wonderful Thank you!!

Leah M 
Rating:
5.0

The manager Juan and employee Rashad (sorry if the spelling is incorrect!) were extremely courteous and kind, and went above and beyond to help with my truck and auto-transport drop off. I am very thankful for their help, especially in a situation such as moving to a new place where you don’t have a network of friends and family to help. They were considerate of such things and could not have been more helpful, they truly went the extra mile. Thank you!

ALLIE P 
Rating:
5.0

Customer did not leave a comment.

Deborah L 
Rating:
4.0

Rushout Movers was the company who retrieved my items. They were sent out with a trailer with a flat tire, so that meant that they were delayed while waiting for a new tire to be brought to them. This delayed them over 2 hours Also, there was an additional bolt lock added to the top of the box when the box was picked up from my home in Tallahassee in August 2023. This was not checked for, and this delayed the opening of the U-Haul Box even further because my tools were with my items. It seems to me that your equipment was not checked properly by the Chamblee U-Haul staff before releasing these items to Rushout Movers. They are a third-party moving company that I rented through U-Haul. I am beyond happy with their service. However, the attention to detail was missed by the U-haul facility. Please train your staff better to be prepared for these items. Due to these circumstances, I was delayed in going to work and that cost me money.

Haley R 
Rating:
5.0

Customer did not leave a comment.

Preston J 
Rating:
5.0

Customer did not leave a comment.

John C  |  Overall Experience 
Rating:
5.0

Darnell and Rashad were super comforting and helpful in my transition from a Ubox to a storage unit. I was going through a family emergency at the time and they were very empathic and understanding. I appreciated their patience and grace. I believe Darnell even waited past his normal work hours to be sure he was on-site to help me through the transition before passing to his team.

Jennifer W  |  First Impressions 
Rating:
2.0

2511 is the storage unit we rented. The slide latch had been previously cut where the padlock shackle would go over, and restraighted. It was not replaced and it should have. I did not notice this previously. But did noticed it two weeks before we decided to vacate the unit. The damaged slide latch also made it difficult to open and close the roll up door. This was frustrating. Lastly, when I initially signed for the unit, the manager had made a card key for me. But did not hand it nor included it in the paperwork I had received. There was a lot going on that day because we were moving out of our apartment. What was also frustrating was that he (Darell SP?) told me that I could not enter or use my storage unit until a 24 hour background check was completed. WTF?! I have rented storage unit from your company throughout my military career and have never heard of this BS! Please correct this.

Valiant Z  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

DESTINEY B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laterria S  |  Overall Experience 
Rating:
4.0

I appreciate the customer service person who greeted me warmly and appeared to understand the reason for my request …. ( death in the family .. cleaning out a house) Therefore took extra time etc

Gail A  |  First Impressions 
Rating:
5.0

The staff was always professional, knowledgeable, and helpful. I would 100% recommend this location on the Northeast Expressway/I-85 in Atlanta again. Thank you.

Virginia B  |  Overall Experience 
Rating:
4.0

I arrived right before closing, and the two gentleman there were so kind and helpful. I know it is annoying when customers come right before close, but they showed no signs of rushing me or being upset. I do wish the facility was open a little later on a Friday night, though. I think 9 or 10 is more reasonable.

Maurisia S  |  First Impressions 
Rating:
3.0

I wish you guys could work with customers more when they go into default and need time to pay.. nothing against the fact that this is a business.. just lost very personal items that meant a lot to myself and family bc I couldn't afford to keep up with the payments.. People who have money may judge this but honestly there are some out here that struggle to pay high bills with a limited income and there are some that make decisions based on their current situation that businesses like storage companies take advantage of the $ not the customers which make it hard to keep up in most cases.. smh.. I really tried but I pray for not only myself that those that find themselves in situations like mine, see a bigger picture that u lose sometimes but the reward later can turn out to be 10fold..

Takevia T  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

daysia j  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cindy F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

judith M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles G  |  Overall Experience 
Rating:
5.0

Awesome. Thank you uhaul

Joseph D  |  Overall Experience 
Rating:
4.0

My experience went well. The staff was informative and friendly people. I had a great experience overall at this location.

RENITA J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeray M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy P  |  Overall Experience 
Rating:
4.0

I enjoy this storage unit it was a friendly and safe, clean place to store my valuables

Betty G  |  Overall Experience 
Rating:
5.0

Staff was friendly and helpful. Facility is clean, process was

Michael D  |  First Impressions 
Rating:
4.0

Overall experience was above average. The reason I would not recommend is due to pricing. There are equal offerings available at better pricing which is the reason I relocated my things stored at your facility. Value for my money is the only problem I had.

basill d  |  Overall Experience 
Rating:
5.0

Great staff.

Clarence R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Traneka P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Takevia T  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

antoinette h  |  Overall Experience 
Rating:
5.0

Both places in fact, I was quite impressed. The agents were helpful and not a long wait to be served. I had a lot of furniture and was able to fit everything in the unit. 10x10 Thank you

sandra r  |  First Impressions 
Rating:
5.0

Darnell and Jose were absolutely amazing !

SAMAJ H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

antoinette h  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Beverlee K  |  Overall Experience 
Rating:
5.0

Everything was great

KERRY S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mya R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shelby P  |  First Impressions 
Rating:
3.0

Some of the staff were really friendly and helpful, but others not so much. On several days, the automatic doors to the facility were completely open and stayed that way. On another day, the doors could be opened by just pulling them apart.

JOEY C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KEVAN M  |  First Impressions 
Rating:
5.0

On Sunday, November 13, 2022 - The morning/afternoon representative at the front desk has excellent customer service skills. He was very pleasant with me and went out of his way to help me with my needs. Also, the weekend "hook up hitches to vehicles guy " was extremely nice and helped me unload some of my items into the storage unit. They showed exemplary service throughout my time at Uhaul. They both deserved 👏 all 5 stars 🌟

JILL S  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

april b  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Meoshi W  |  First Impressions 
Rating:
5.0

The staff was very friendly & very helpful ! Manager Darnell Braziel truly does a great job & treats his staff with a lot of respect !

HALLERY L  |  First Impressions 
Rating:
4.0

Great customer service, much better than the other UHaul experiences I have had in the last couple of weeks during my move.

CONSUELA S  |  First Impressions 
Rating:
3.0

Too expensive to store things here 200 dollars

LATASHAE M  |  Overall Experience 
Rating:
3.0

Staff did not offer 24 hour access. I had to probe and ask for it. Service was average.

George H  |  Overall Experience 
Rating:
1.0

Staff was very disrespectful idk who these new guys are, Nick and the other guy above Nick at the Uhual on 2951 NE Expressway chamblee ga but the customer service was trash. I’ve had a small unit at that location for a couple years now & wanted to upgrade to a bigger one so I reserved it online a week or so prior for June 11 & went on June 11 afternoon to obtain it. Nick prematurely moved me out of my current unit before we solidified the bigger unit. The price for the larger unit I reserved was a higher price and I even showed them the screenshot. The guy above Nick refused to honor that price I reserved it for therefore I no longer wanted it. I told him I’ll stay in my current unit since y’all aren’t honoring the price & he said since I’d been moved out in the system he didn’t have access to move me back in & I’d have to call customer service on Monday to get my unit back. I’d asked for something in writing or some type of confirmation so I’m not out here with no unit come Monday with ALL my stuff in it looking crazy. He refused and decided he wasn’t dealing with me, dismissed me & was very nasty, saying his manager would have to do it & he’s off so oh well. After the 2nd time of asking him to call his manager & not ignore me he finally called & the manager walked them through how to move me back in through the system. Something so simple to rectify but instead they decided to ignore me and treat me like nothing. But I will not be ignored; especially regarding something I’m paying for monthly. And this is nothing against the manager bc I believe I met him and his customer service was above average in our dealings. But those two guys working that day…very disrespectful & very dismissive, especially the superior guy.

Deborah Y  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vannesa m  |  Overall Experience 
Rating:
4.0

I was extremely overdue for my return due to my complexes inability to have my unit ready as planned and they worked with me without any hassle on my return. A+++ I’m only giving 4 stars because one of the staff members completely ignored my presence.

Jermal L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JERMARCUS P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Peter Q  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL I  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle A  |  Overall Experience 
Rating:
1.0

The Manger of this facility needs customer service training. The turn over rate at this place is ridiculous and no one wants to spend their money where the service is horrible and the employees don’t fully understand or can not fully communicate the standard rates and fees well enough to successfully secure a storage unit for a customer where it’s not a big confusion when that employee is absent and some else is assisting the customer. It seems to me that no one is trained properly at the place. This was by far my worst experience ever at uhaul. That says a lot.

TYSON R  |  Overall Experience 
Rating:
5.0

I was so pleased with the service, I asked to write a review.

DARA W  |  First Impressions 
Rating:
5.0

I have been renting from this location for a few years now and this location is by far the best location I've been to. The staff there is the best, all of them know what really customer service is and give you their best to make sure your needs for met. OUTSTANDING LOCATION FIVE STARS

Anthony D  |  Overall Experience 
Rating:
5.0

Thanks for all of your help.

Andre P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GARY J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JERMAINE P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hector G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark K  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KIERA L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Felecia B  |  Overall Experience 
Rating:
5.0

This has been the most consistently convenient and supportive staff that I’ve experienced in the Atlanta area for the past 10 years. The manager is also always onsite and assisting his team during any complications. The entire staff has a can and will do attitude and that’s very comforting and necessary when someone is trying to deal with the complications of relocating. This will always be my go to location!

SAMUEL S  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Thomas G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ralph C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JColby W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Andrea G  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

lennox j  |  Overall Experience 
Rating:
2.0

There’s needs to be a person designated to cut locks off when purchased from Uhaul! I had to call 3 times to get my account closed out! Access hours need to be extended until 11-12pm

Angela C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alice h  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

morales v  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ian E  |  Overall Experience 
Rating:
5.0

Wouldn’t recommend to a friend because of all of the fees associated with the storage. Like the parking fee and the 24/7 access fee.

Mikayla N  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Antwan C  |  First Impressions 
Rating:
5.0

The staff was great and very helpful

Scot H  |  Overall Experience 
Rating:
5.0

The management and staff treated me very well. I would highly recommend this storage facility. I am very happy with my service! Excellent job!

BRIAN B  |  Overall Experience 
Rating:
5.0

I absolutely loved the experience at this storage at this Uhaul location. Thank you!!!

Angela A  |  Overall Experience 
Rating:
4.0

I've used this location before and had no problems that's why am back again.

Betty G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tammy B  |  Overall Experience 
Rating:
4.0

I felt the price was a little high. I would recommend someone use the facility but also to look around for a better price. I was in a desperate situation and needed the easiest solution fast. In that respect, I was happy.

Andrew F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ernest W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leandria H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gabriel j  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Keshara R  |  Overall Experience 
Rating:
2.0

My storage was closed out without my consent I was charged $99.95 for 2days

Johnathan L  |  Online Move In 
Rating:
5.0

Everyone was very helpful and I really appreciated it.

Charles E  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

shakela W  |  Overall Experience 
Rating:
4.0

Storing was easy but trying to get a person on the phone to talk to IT'S ABSOLUTELY IMPOSSIBLE. Prices are way too high comparing to many places around.

adriana a  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ralesia P  |  Overall Experience 
Rating:
4.0

Made a reservation for storage unit weeks ahead of move and when we arrived no unit that size was available. Had to pay ten dollars more for next size up.

Steven G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ajada S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda s  |  First Impressions 
Rating:
5.0

Friendly /Helpful staff and a very well-run facility. It was a nice experience!!

Michael H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sitara t  |  First Impressions 
Rating:
3.0

I have a major problem with your policy of renting a storage unit. Your people asked me for 2 addresses and 3 phone numbers. I am a single man. I have 1 cell phone. I had to give a phone number of a friend and sister. There is no reason for you to involve ANYONE, for any communication purpose, involving my storage unit. You contact me and me only and don't ask for ANYTHING else. I don't want anyone involved in my life, issues, or storage unit. I have a mailing address and a physical address. You don't need both. Nobody gets both. Why do you need it? Had I known that you were going to ask for all this info, I would have taken my business elsewhere. You need to change this policy or at least give a logic reason as to why you need this.

Andrew F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cassandra j  |  First Impressions 
Rating:
1.0

The lady that attended to me on the day of my lease was extremely rude to me. She had a very nasty attitude that made me so uncomfortable. I’m not