Customer Reviews for U-Haul Moving & Storage at Northeast Expwy

5,847 reviews

2951 NE Expwy   Chamblee, GA 30341
(@ Shallowford Rd and I-85)

(770) 458-8353

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(770) 458-8353

2951 NE Expwy
Chamblee, GA 30341
(@ Shallowford Rd and I-85)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great location. Great staff !!!

TRE BANKS 
Rating:
5.0

Customer did not leave a comment.

YONATHAN RIVERA 
Rating:
3.0

Customer did not leave a comment.

MARKS CANNON 
Rating:
1.0

I was not charged for the number of miles used, but the number I approximated at the beginning (aka I was overcharged). Also I stepped on a tack in the back of the vehicle. It went through the bottom of my shoe. The vehicle was not cleaned when I picked it up. It still had a big sheet of plastic and a dolly in the back.

Marie Kumerow 
Rating:
5.0

quick, easy and helpful employees made 2 separate drop offs (auto transport first, truck several hours later) a piece of cake.

Mark Johnson 
Rating:
4.0

Customer did not leave a comment.

Fremon Wynn 
Rating:
3.0

Customer did not leave a comment.

JOSE VELEZ 
Rating:
5.0

Thanks so much you guys rock

WILLIAM WARD 
Rating:
5.0

Everything was well done.

William Burks 
Rating:
5.0

Steering was a bit loose but otherwise ok.

James McCarthy 
Rating:
4.0

Immaculate and quick service

Antoine Williams 
Rating:
5.0

Absolute best Uhaul in Atlanta, clean, kind, professional! Thank you for making moving easy!

Kristin Diemer 
Rating:
5.0

Quick and easy to work with! Always have the equipment available I need.

PAUL BUURMAN 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Butler 
Rating:
4.0

The trunk space was never cleaned. There was oil on the floor, along with oil on the pull out ramp. I had to wipe with a paper towel. Very inconvenient but we managed

Kendall Washington 
Rating:
1.0

Take pictures of the vehicle, the mileage before and after. I travelled only 15 miles on my vehicle and they charged me for 1200+ MILES WHICH WAS more than $500!!!! I called customer service several times only to lie to me and not give me a quick turn around. Is there no safety system that catches errors?? If I really did travel 1250 miles for the 4 hours I rented it, I WOULD HAVE BEEN DRIVING AT 300 MILES PER HOUR. How is that possible?? Give me my money back.

Juliane Park 
Rating:
4.0

I was asked to go 15 miniutes away from my intended drop off due to no room for the trailer. That was not ideal. However, the gentleman who recieved the trailer was very engaging and pleasant. He helped me back in and got me on my way immediately. Thank you!

Jerry Baxley 
Rating:
5.0

Everything is good no need to improve anything

Abdessamad ALIOUINE  
Rating:
5.0

Nothing the staff was phenomenal very helpful

Alasha Taskin 
Rating:
1.0

I would improve agent customer service. When I picked up my vehicle, the agent was holding a whole conversation with other co-workers while completing my contract.I also needed a dolly, and I was informed the dolly came with the truck. When I did my pre-trip inspection there was no dolly in the truck. The gas mileage was also listed incorrectly on my contract.

mara salaam 
Rating:
5.0

Customer did not leave a comment.

REYES AGUIAR 
Rating:
5.0

Customer did not leave a comment.

JEREMY STEVENS 
Rating:
5.0

Customer did not leave a comment.

James McKeithen 
Rating:
5.0

Customer did not leave a comment.

JoAhne Penney 
Rating:
5.0

Thank you

Mark Thompson 
Rating:
5.0

This location and U-Haul as a company consistently provide top quality service and overall good stock of inventory.

David Diaz 
Rating:
4.0

The staff is nice and efficient.

Jay Leslie Jr 
Rating:
5.0

Customer did not leave a comment.

Terron Vernon 
Rating:
5.0

Customer did not leave a comment.

Katherine mejia 
Rating:
5.0

awesome

Rene van Hoorde 
Rating:
5.0

Customer did not leave a comment.

Cynthia Aguilar 
Rating:
5.0

Pretty close to 100% perfect experience!

James Cox 
Rating:
5.0

Great customer service, attentive and able to answer all my questions. The check-in and check-out experience were great: painless thanks to most steps being digital. Will definitely use this location again

Arnaud Thabot 
Rating:
5.0

I can't think of anything else now.

John Cox 
Rating:
5.0

Always a great experience here!

Debra Jackson 
Rating:
5.0

Muy a mavilidad

Juan Arevalo 
Rating:
5.0

Customer did not leave a comment.

Michael Blanton 
Rating:
4.0

Customer did not leave a comment.

Naki Foster 
Rating:
5.0

Customer did not leave a comment.

Bryan Frenzel 
Rating:
5.0

Thank you

Sadkur Rahmonn 
Rating:
5.0

Friendly service - straight forward install - Thanks Ricardo!

Addison Ragsdale 
Rating:
5.0

great customer service

Steve Hitte 
Rating:
5.0

I've rented from Uhaul several times in my life, and this was the best experience by far.

Tim Smith 
Rating:
5.0

Customer did not leave a comment.

Travis Bridges 
Rating:
4.0

Customer did not leave a comment.

Aymen Rkhis 
Rating:
4.0

The only hiccup we had was the drop off location was changed with out request but when we called the number on the contract, it was quickly changed to the location we originally requested.

DONALD BRANNEN 
Rating:
3.0

Got there at 8:45 PM and waited to 9:10 for personnel.

Howard Tanner 
Rating:
5.0

Customer did not leave a comment.

Barbara Jackson 
Rating:
2.0

Reservation on app changed multiple times without communication. Gave me the wrong pod at first and delayed my move. Did not communicate logistics well

Jacob Smith 
Rating:
4.0

Minor issues. Driver's windshield wiper was coming apart. left turn signal was not operating correctly. Check-in person made note of everything. Overall good service

Carol SIMPSON 
Rating:
5.0

Some wheel chocks at the drop off it’s on an incline.

Menyang Nyankori 
Rating:
5.0

Customer did not leave a comment.

Stephen Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bob Marschewski 
Rating:
1.0

The passenger seat did not move and was stuck in the position as far as possible to the front. It was impossible for an adult to sit there and we had to drive 14 hours from GA to MI with it. We called roadside assistance but they could not meet us since we were on a tight schedule and drove through the night. Additionally, the smell in the cab was terrible. It had a very intense smell of mold and urine so we had to keep all windows down all night driving through freezing Michigan. When we picked up the truck they just had sprayed something in the cabin to cover it up and put down the window so they were clearly aware of it but just tried to cover it up.

Veronica Azzi 
Rating:
5.0

Inside smelled like cigarette smoke when we picked it up. Truck on great shape, very few miles on it. I ordered 15' truck, realized when got it home it was 20'. Not sure how computer said I ordered 20'. Staff worked very hard to straighten it out and we truly appreciate all they did as it was quite an administrative nightmare for them.

Judy Brower 
Rating:
4.0

Customer did not leave a comment.

Alvaro Felipe 
Rating:
5.0

Customer did not leave a comment.

Steve Harris 
Rating:
4.0

Customer did not leave a comment.

MATTHEW LOEW 
Rating:
5.0

Very helpful, friendly, and very efficient. The epitome of customer service.

Marcus Williams 
Rating:
5.0

Customer did not leave a comment.

marc Searcy 
Rating:
5.0

Customer did not leave a comment.

Sibin Thomas 
Rating:
5.0

Customer did not leave a comment.

Dedra Morgan 
Rating:
5.0

Customer did not leave a comment.

Micheal Golding 
Rating:
5.0

Customer did not leave a comment.

ava allen 
Rating:
4.0

Customer did not leave a comment.

Frank Caldwell-Jackson 
Rating:
5.0

Really nice experience. Everyone so friendly and helpful.

LYNN PISTNER  |  First Impressions 
Rating:
5.0

All Good !!!!!!!!!

WILLIAM DUFFLE 
Rating:
5.0

Thank you for the utmost professional moving experience!!! Both customer service agents were kind, attentive and accommodating!

Toni gaves 
Rating:
5.0

Customer did not leave a comment.

Scott Ng 
Rating:
3.0

Customer did not leave a comment.

Tommy Morgan 
Rating:
1.0

Worst vehicle given that had transmission issues. It was so scary to drive it and on top of that rude service by the employees at the front desk. The vehicle wouldn't shift gear and it could've been a worst situation. Welcome to call me at 770-335-6289. I made a reservation and when I got there I was told they didn't have it so I had to upgrade to what they had in the stock. Sonia Tucker

Sonia Tucker 
Rating:
4.0

Customer did not leave a comment.

Randy Swiecicki 
Rating:
5.0

Customer did not leave a comment.

Douglas Fredendall 
Rating:
5.0

Awesome service

Rogelio Vargas 
Rating:
5.0

Super easy.

Dustin Renn 
Rating:
5.0

None

ELVIRA ALVAREZ  |  First Impressions 
Rating:
2.0

The dolly I ordered wasn't given, we found out on arrival to a location. Had to head back, costing gas, miles, and time to grab it.

Jack Kiernan 
Rating:
5.0

Customer did not leave a comment.

Deborah L Wehunt 
Rating:
5.0

Customer did not leave a comment.

Doug Kennedy 
Rating:
4.0

Customer did not leave a comment.

Alec Pruitt  |  Overall Experience 
Rating:
4.0

Too much work for me in dropping off the truck. Why is it self service dropoff? I pay enough. Had to take too many photos standing out in the rain. Why do I have to pay extra for someone to do their job and check me back in?

Robert Naegele 
Rating:
5.0

Customer did not leave a comment.

Deborah L Wehunt 
Rating:
5.0

Customer did not leave a comment.

BABATUNDE SANNI 
Rating:
5.0

Customer did not leave a comment.

DONALD VENSON 
Rating:
4.0

Very wonderful Thank you!!

Leah Maille 
Rating:
5.0

The manager Juan and employee Rashad (sorry if the spelling is incorrect!) were extremely courteous and kind, and went above and beyond to help with my truck and auto-transport drop off. I am very thankful for their help, especially in a situation such as moving to a new place where you don’t have a network of friends and family to help. They were considerate of such things and could not have been more helpful, they truly went the extra mile. Thank you!

ALLIE PETTY 
Rating:
5.0

Customer did not leave a comment.

Deborah L Wehunt 
Rating:
4.0

Rushout Movers was the company who retrieved my items. They were sent out with a trailer with a flat tire, so that meant that they were delayed while waiting for a new tire to be brought to them. This delayed them over 2 hours Also, there was an additional bolt lock added to the top of the box when the box was picked up from my home in Tallahassee in August 2023. This was not checked for, and this delayed the opening of the U-Haul Box even further because my tools were with my items. It seems to me that your equipment was not checked properly by the Chamblee U-Haul staff before releasing these items to Rushout Movers. They are a third-party moving company that I rented through U-Haul. I am beyond happy with their service. However, the attention to detail was missed by the U-haul facility. Please train your staff better to be prepared for these items. Due to these circumstances, I was delayed in going to work and that cost me money.

Haley Robbins 
Rating:
5.0

Customer did not leave a comment.

Preston Johnson 
Rating:
3.0

This rental was a nightmare! First of all - the trailer had no jack so I had to buy one to take it off the truck. Secondly I could not lock it up because it requires a special lock to fit the back and I could not buy one during Christmas. This stuff should be reviewed at point of rental. Never again!!

Pete Elroy 
Rating:
5.0

Customer did not leave a comment.

John Culver  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALISON FIELDS 
Rating:
5.0

Customer did not leave a comment.

Johneshia Whidby 
Rating:
5.0

Customer did not leave a comment.

Alec Pruitt 
Rating:
5.0

Always pleasant experience with U-haul company. Will recommend it anytime, any day!

joyce malual 
Rating:
5.0

Very helpful and courteous workers. They made sure everything I asked was answered clearly and professional. I would recommend this location to anyone looking for great service. Thank you for your awesome service

LATOYA PRESTON 
Rating:
5.0

Darnell and Rashad were super comforting and helpful in my transition from a Ubox to a storage unit. I was going through a family emergency at the time and they were very empathic and understanding. I appreciated their patience and grace. I believe Darnell even waited past his normal work hours to be sure he was on-site to help me through the transition before passing to his team.

Jennifer Waters  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerry Minor 
Rating:
1.0

Worst experience EVER. Would NOT ever use again. Employees did NOT care at all.Refused to help.

Tracy Diamond 
Rating:
5.0

More lightning in entrance.

Chanthea Mao 
Rating:
5.0

Customer did not leave a comment.

Michael Blanton 
Rating:
4.0

Arrived after hours but the return truck process was smooth .

kensley cazeau 
Rating:
5.0

Customer did not leave a comment.

Marcelo Marques 
Rating:
5.0

This place was great. I did the in person check in at the counter and it took about 5 minutes. They do have parking spots available for you to leave your car too. No hidden fees or any of that. I just paid for the rental, the miles, and threw gas back in it to match what it was before I left. Would definitely use them again in the future.

Quinton Garvin 
Rating:
5.0

Great customer service

Aaron Jones 
Rating:
4.0

It was a great experience; maybe fixing the passenger seat, it had trouble moving fwd

CEDRIC ALLDIS 
Rating:
2.0

2511 is the storage unit we rented. The slide latch had been previously cut where the padlock shackle would go over, and restraighted. It was not replaced and it should have. I did not notice this previously. But did noticed it two weeks before we decided to vacate the unit. The damaged slide latch also made it difficult to open and close the roll up door. This was frustrating. Lastly, when I initially signed for the unit, the manager had made a card key for me. But did not hand it nor included it in the paperwork I had received. There was a lot going on that day because we were moving out of our apartment. What was also frustrating was that he (Darell SP?) told me that I could not enter or use my storage unit until a 24 hour background check was completed. WTF?! I have rented storage unit from your company throughout my military career and have never heard of this BS! Please correct this.

Valiant Zamora  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

DESTINEY BRUMFIELD  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laterria Sewell  |  Overall Experience 
Rating:
4.0

I appreciate the customer service person who greeted me warmly and appeared to understand the reason for my request …. ( death in the family .. cleaning out a house) Therefore took extra time etc

Gail Anderson  |  First Impressions 
Rating:
5.0

The staff was always professional, knowledgeable, and helpful. I would 100% recommend this location on the Northeast Expressway/I-85 in Atlanta again. Thank you.

Virginia Bradley  |  Overall Experience 
Rating:
4.0

I arrived right before closing, and the two gentleman there were so kind and helpful. I know it is annoying when customers come right before close, but they showed no signs of rushing me or being upset. I do wish the facility was open a little later on a Friday night, though. I think 9 or 10 is more reasonable.

Maurisia Stansil  |  First Impressions 
Rating:
3.0

I wish you guys could work with customers more when they go into default and need time to pay.. nothing against the fact that this is a business.. just lost very personal items that meant a lot to myself and family bc I couldn't afford to keep up with the payments.. People who have money may judge this but honestly there are some out here that struggle to pay high bills with a limited income and there are some that make decisions based on their current situation that businesses like storage companies take advantage of the $ not the customers which make it hard to keep up in most cases.. smh.. I really tried but I pray for not only myself that those that find themselves in situations like mine, see a bigger picture that u lose sometimes but the reward later can turn out to be 10fold..

Takevia Turner  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

daysia jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Odom  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cindy Franklin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

judith MOON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Garland  |  Overall Experience 
Rating:
5.0

Awesome. Thank you uhaul

Joseph Diaz Jr  |  Overall Experience 
Rating:
4.0

My experience went well. The staff was informative and friendly people. I had a great experience overall at this location.

RENITA JACKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Garland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeray Mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Pounds  |  Overall Experience 
Rating:
4.0

I enjoy this storage unit it was a friendly and safe, clean place to store my valuables

Betty Goodwin  |  Overall Experience 
Rating:
5.0

Staff was friendly and helpful. Facility is clean, process was

Michael DeCarlo  |  First Impressions 
Rating:
4.0

Overall experience was above average. The reason I would not recommend is due to pricing. There are equal offerings available at better pricing which is the reason I relocated my things stored at your facility. Value for my money is the only problem I had.

basill dunn  |  Overall Experience 
Rating:
5.0

Great staff.

Clarence Rutledge  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Traneka Peoples  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Takevia Turner  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

antoinette hagood  |  Overall Experience 
Rating:
5.0

Both places in fact, I was quite impressed. The agents were helpful and not a long wait to be served. I had a lot of furniture and was able to fit everything in the unit. 10x10 Thank you

sandra robinson  |  First Impressions 
Rating:
5.0

Darnell and Jose were absolutely amazing !

SAMAJ HODGES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

antoinette hagood  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Beverlee Kelly  |  Overall Experience 
Rating:
5.0

Everything was great

KERRY SPRATT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mya Rodrigues  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shelby Pruiett  |  First Impressions 
Rating:
3.0

Some of the staff were really friendly and helpful, but others not so much. On several days, the automatic doors to the facility were completely open and stayed that way. On another day, the doors could be opened by just pulling them apart.

JOEY CLAYTON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KEVAN MITCHELL  |  First Impressions 
Rating:
5.0

On Sunday, November 13, 2022 - The morning/afternoon representative at the front desk has excellent customer service skills. He was very pleasant with me and went out of his way to help me with my needs. Also, the weekend "hook up hitches to vehicles guy " was extremely nice and helped me unload some of my items into the storage unit. They showed exemplary service throughout my time at Uhaul. They both deserved 👏 all 5 stars 🌟

JILL SMITH  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

april beckham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Meoshi Webster  |  First Impressions 
Rating:
5.0

The staff was very friendly & very helpful ! Manager Darnell Braziel truly does a great job & treats his staff with a lot of respect !

HALLERY LEUE  |  First Impressions 
Rating:
4.0

Great customer service, much better than the other UHaul experiences I have had in the last couple of weeks during my move.

CONSUELA SHORTER  |  First Impressions 
Rating:
3.0

Too expensive to store things here 200 dollars

LATASHAE MICKENS  |  Overall Experience 
Rating:
3.0

Staff did not offer 24 hour access. I had to probe and ask for it. Service was average.

George Harris  |  Overall Experience 
Rating:
1.0

Staff was very disrespectful idk who these new guys are, Nick and the other guy above Nick at the Uhual on 2951 NE Expressway chamblee ga but the customer service was trash. I’ve had a small unit at that location for a couple years now & wanted to upgrade to a bigger one so I reserved it online a week or so prior for June 11 & went on June 11 afternoon to obtain it. Nick prematurely moved me out of my current unit before we solidified the bigger unit. The price for the larger unit I reserved was a higher price and I even showed them the screenshot. The guy above Nick refused to honor that price I reserved it for therefore I no longer wanted it. I told him I’ll stay in my current unit since y’all aren’t honoring the price & he said since I’d been moved out in the system he didn’t have access to move me back in & I’d have to call customer service on Monday to get my unit back. I’d asked for something in writing or some type of confirmation so I’m not out here with no unit come Monday with ALL my stuff in it looking crazy. He refused and decided he wasn’t dealing with me, dismissed me & was very nasty, saying his manager would have to do it & he’s off so oh well. After the 2nd time of asking him to call his manager & not ignore me he finally called & the manager walked them through how to move me back in through the system. Something so simple to rectify but instead they decided to ignore me and treat me like nothing. But I will not be ignored; especially regarding something I’m paying for monthly. And this is nothing against the manager bc I believe I met him and his customer service was above average in our dealings. But those two guys working that day…very disrespectful & very dismissive, especially the superior guy.

Deborah Youmans  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

vannesa mojica  |  Overall Experience 
Rating:
4.0

I was extremely overdue for my return due to my complexes inability to have my unit ready as planned and they worked with me without any hassle on my return. A+++ I’m only giving 4 stars because one of the staff members completely ignored my presence.

Jermal Lewis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JERMARCUS POLAIN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Peter Quist  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL IZZO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Adams  |  Overall Experience 
Rating:
1.0

The Manger of this facility needs customer service training. The turn over rate at this place is ridiculous and no one wants to spend their money where the service is horrible and the employees don’t fully understand or can not fully communicate the standard rates and fees well enough to successfully secure a storage unit for a customer where it’s not a big confusion when that employee is absent and some else is assisting the customer. It seems to me that no one is trained properly at the place. This was by far my worst experience ever at uhaul. That says a lot.

TYSON RANDOLPH  |  Overall Experience 
Rating:
5.0

I was so pleased with the service, I asked to write a review.

DARA WILLIAMS  |  First Impressions 
Rating:
5.0

I have been renting from this location for a few years now and this location is by far the best location I've been to. The staff there is the best, all of them know what really customer service is and give you their best to make sure your needs for met. OUTSTANDING LOCATION FIVE STARS

Anthony Delgado  |  Overall Experience 
Rating:
5.0

Thanks for all of your help.

Andre Paraguassu  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GARY JERKINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JERMAINE PHILLIPS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hector Gomez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Kolber  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KIERA LANE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Felecia Bryant  |  Overall Experience 
Rating:
5.0

This has been the most consistently convenient and supportive staff that I’ve experienced in the Atlanta area for the past 10 years. The manager is also always onsite and assisting his team during any complications. The entire staff has a can and will do attitude and that’s very comforting and necessary when someone is trying to deal with the complications of relocating. This will always be my go to location!

SAMUEL SMITH  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Thomas Goodine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ralph Caraballo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Love  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JColby Wiggan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Andrea Gordon  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

lennox joseph  |  Overall Experience 
Rating:
2.0

There’s needs to be a person designated to cut locks off when purchased from Uhaul! I had to call 3 times to get my account closed out! Access hours need to be extended until 11-12pm

Angela Coleman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alice husbands  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

morales velazquez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ian Emerson  |  Overall Experience 
Rating:
5.0

Wouldn’t recommend to a friend because of all of the fees associated with the storage. Like the parking fee and the 24/7 access fee.

Mikayla Newell  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Antwan Chambers  |  First Impressions 
Rating:
5.0

The staff was great and very helpful

Scot Hollub  |  Overall Experience 
Rating:
5.0

The management and staff treated me very well. I would highly recommend this storage facility. I am very happy with my service! Excellent job!

BRIAN BROOMFIELD  |  Overall Experience 
Rating:
5.0

I absolutely loved the experience at this storage at this Uhaul location. Thank you!!!

Angela Andrews  |  Overall Experience 
Rating:
4.0

I've used this location before and had no problems that's why am back again.

Betty Goodwin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tammy Bright  |  Overall Experience 
Rating:
4.0

I felt the price was a little high. I would recommend someone use the facility but also to look around for a better price. I was in a desperate situation and needed the easiest solution fast. In that respect, I was happy.

Andrew Factor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ernest Wilkerson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leandria Hooks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gabriel james  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Keshara Royster  |  Overall Experience 
Rating:
2.0

My storage was closed out without my consent I was charged $99.95 for 2days

Johnathan Lawson  |  Online Move In 
Rating:
5.0

Everyone was very helpful and I really appreciated it.

Charles Erb  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

shakela Williams  |  Overall Experience 
Rating:
4.0

Storing was easy but trying to get a person on the phone to talk to IT'S ABSOLUTELY IMPOSSIBLE. Prices are way too high comparing to many places around.

adriana angle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ralesia Phillips  |  Overall Experience 
Rating:
4.0

Made a reservation for storage unit weeks ahead of move and when we arrived no unit that size was available. Had to pay ten dollars more for next size up.

Steven Grunberg  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ajada SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda smith  |  First Impressions 
Rating:
5.0

Friendly /Helpful staff and a very well-run facility. It was a nice experience!!

Michael Hilliard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Gibson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sitara teems  |  First Impressions 
Rating:
3.0

I have a major problem with your policy of renting a storage unit. Your people asked me for 2 addresses and 3 phone numbers. I am a single man. I have 1 cell phone. I had to give a phone number of a friend and sister. There is no reason for you to involve ANYONE, for any communication purpose, involving my storage unit. You contact me and me only and don't ask for ANYTHING else. I don't want anyone involved in my life, issues, or storage unit. I have a mailing address and a physical address. You don't need both. Nobody gets both. Why do you need it? Had I known that you were going to ask for all this info, I would have taken my business elsewhere. You need to change this policy or at least give a logic reason as to why you need this.

Andrew Factor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cassandra jones  |  First Impressions 
Rating:
1.0

The lady that attended to me on the day of my lease was extremely rude to me. She had a very nasty attitude that made me so uncomfortable. I’m not begging for a storage unit! You’re not doing me a favor!!! It’s a business transaction and it is paid for so learn to treat people with respect. I will never return to this location. Everything seems so hard there. This is the poorest Service I’ve ever experienced using uhaul

Keri Yang  |  Overall Experience 
Rating:
5.0

Great place

Ketra Goins  |  First Impressions 
Rating:
4.0

THIS LOCATION has great staff. I purchased supplies, online, in advance, and my pickup experience was great. We walked through the items, and I received unexpected assistance loading my vehicle.

MARK ELLIOTT  |  Overall Experience 
Rating:
5.0

Very helpful and friendly

Andrew Doris  |  Overall Experience 
Rating:
4.0

People were very friendly

Trevor Mitchell  |  Overall Experience 
Rating:
4.0

The team clarified information that was not provided during an earlier conversation. I thought I was receiving (1) 10×10×9 unit based on the reservation, only to find out that it was 2 separate units.

Cagney Stigger  |  First Impressions 
Rating:
5.0

Great customer service at this location. Thanks!

misty spain  |  Overall Experience 
Rating:
5.0

Staff was very friendly, storage was always clean, facility is secure.

Laura Prietula  |  Overall Experience 
Rating:
2.0

During my time there, the guy that processed my order became rude and unprofessional. I will not use this location in the future.

Greta Johnson  |  First Impressions 
Rating:
3.0

The computer system was very slow which resulted in a very long line of customers and a long wait time while be served. The staff was friendly and did their best to apology for the situation.

Christine Atherstone  |  First Impressions 
Rating:
5.0

These folks were great to me and my family ery nice and courteousthey help us in every way help with stroge and with the size we need and which truck we neededthey help us get through a very hard time

EDWARD DEESE  |  Overall Experience 
Rating:
5.0

Quick and easy to rent my storage unit.

Freda Shaw  |  Overall Experience 
Rating:
5.0

Great service. Great location.

Susanna Russell  |  Overall Experience 
Rating:
1.0

Paid for an entire month, even though I moved out on the 3rd. It's not "policy" to prorate a month...and why would it be???

DAWN Baros Burton  |  Overall Experience 
Rating:
5.0

Everyone was very professional and kind!

Tiffany Doyle  |  Overall Experience 
Rating:
5.0

Pleasant to deal with

milja mitkoski  |  Overall Experience 
Rating:
5.0

Great Facility

Jeffery Sherrill  |  Overall Experience 
Rating:
5.0

Staff very friendly and helpful. I surely would recommend to friends and family.

marc girard  |  Overall Experience 
Rating:
4.0

The Uboxes are more delicate than you may expect, but the staff does everything to make sure your experience is still good. Communication is excellent

Mhagen Leonard  |  Overall Experience 
Rating:
5.0

very professional and able to answer question and be helpful.

dina rodriguez  |  Overall Experience 
Rating:
5.0

Very friendly and very helpful. We were able to take care of business within minutes. Great location!

marc girard  |  Reservation 
Rating:
1.0

Never called to confirm pickup, called the morning of moving and said they did not have truck or trailer together for my move. Total experience was aweful. I had to purchase a trailer and pay alot

lamont paige  |  Reservation 
Rating:
3.0

Resent police presence asking questions about people names got me little concerned

Barrie Mohammad  |  Overall Experience 
Rating:
5.0

Wonderful office! My mover never showed up. Uhaul called me and did everything they could to help me out of a bind. Everyone I at that location was professional, nice and thorough.

Zele Avradopoulos  |  Overall Experience 
Rating:
4.0

Everything went smooth

Forrest Head  |  Overall Experience 
Rating:
5.0

I did not visit this location, they just picked delivered and picked up a Ubox. Good communication. Showed up on schedule. Great Job!

ROSS MALME  |  Overall Experience 
Rating:
5.0

Ricardo was a pleasure to work with. Very helpful and efficient

Catherine Galbraith  |  Overall Experience 
Rating:
5.0

Met all my expectations. Thanks

vijay ranagani  |  Overall Experience 
Rating:
5.0

Perfect!!!

Hana Han  |  Overall Experience 
Rating:
5.0

Friendly & efficient staff

Kalifa Shabazz  |  Overall Experience 
Rating:
5.0

Agreat experience. Extremely friendly and very helpful knowledgeable staff!

Patti Thornton  |  Overall Experience 
Rating:
1.0

My things were damaged inside the storage unit. All water damage.

Stephanie Forbes  |  Overall Experience 
Rating:
4.0

Office staff was a little slow wen I had interactions with them. U-box is a great service though

TUCKER THAMES  |  Overall Experience 
Rating:
5.0

The management and team at this location was extraordinary and very professional. They assisted with a very stressful relocation move in. I couldn’t ask for better support and assistance.

VERNAE PIPPEN  |  Overall Experience 
Rating:
5.0

I only spoke with employees on the phone at chamber facility. They were very helpful got my issue Handel right away and got the u box’s delivered and placed and picked up smoothly. I would recommend

Charlie Romero  |  Overall Experience 
Rating:
5.0

Fantastic job done by u-haul

Puneet Agarwal  |  Overall Experience 
Rating:
5.0

Great

fareed konda  |  Overall Experience 
Rating:
1.0

UBox was canceled by the company accidentally the morning of my wedding. Every time I called, I was on hold for AT LEAST an hour and then the employee couldn’t help. Will never use U Haul again!!

Erin Metts  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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