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Niki B | First ImpressionsSelf Storage Units in Carbondale, IL, 62901
U-Haul Storage en Carbondale
Servicios en esta ubicación:
Características disponibles en este establecimiento:
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Unidades disponibles (todos los tamaños son aproximados)
¿Qué es Múdate/Alquila ahora en línea?
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U-Haul Moving & Storage of Carbondale
415 N Illinois Ave, Carbondale, IL 62901 View Available Units0.1 miles from this location -
C&J Enterprize
702 E Plaza Dr, Carterville, IL 62918 View Available Units
(U-Haul Neighborhood Dealer)8.2 miles from this location -
TruStorage - Industrial
2001 Industrial Park Dr, Marion, IL 62959 View Available Units14.6 miles from this location -
TruStorage - Marion Center
1301 Enterprise Way, Marion, IL 62959 View Available Units15.2 miles from this location
Otros servicios de U-Haul
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- 4.5 es la calificación promedio de clientes
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Maranda was absolutely amazing. There aren’t many places of business that care for customers but she absolutely changes that narrative. 100/10 service.
Darius H | First ImpressionsU-Haul is the best. Maranda is phenomenal & these people really do what they can to help you. I was going back and fourth between Carbondale & Chicago (shelters and hotels) & everyone at Uhaul did everything they could to help out!!!! Literally can’t thank them enough!
Shatara W | Overall ExperienceMaranda the supervisor (Carbondale location) is an amazing very patient and professional she deserves all blessings she has coming to her 🙏🏽
Kayonna W | Overall ExperienceMaranda and the staff at this Uhaul are simply the best, most thoughtful and helpful. I could not have asked for a better experience and I would recommend this facility to anyone in the Carbondale area. Maranda was available to assist and was always extra thoughtful, kind and courteous. Thank you!
Keil I | Overall ExperienceMaranda has been so helpful and has gone out of her way to provide the very best customer service with a personal touch. She is a great asset to your company and greatly uplifts the overall atmosphere of the location in Carbondale. I would not hesitate at all recommending this place. Thank you so much for such a positive and wonderful experience!
Keil I | First ImpressionsWas there were the advertisement for one thing when I went to get my unit? I was so it was only for a long distance. Customers went when the website said for long distance and local and that was never fixed.
Gayla H | Overall ExperienceButton pad (step 1) for front door not working. Doors to facility were open to anyone. Alarm was triggered when we opened our roll up. Zero response from staff. Facility isn't safe. Too many places for people to hide in those hallways. Even your employee isn't safe if you're leaving the front door unlocked.
Amy N | Overall ExperienceThe large sliding door for the ramp for move-in was broken so we had to move all of our things in through the tiny side door that was followed by large floor bumps, spilling things several times. We were so disappointed that our unit was in the absolute furthest corner and there was an open unit we had to pass each time that smelled like rancid death. The positives about our move-in experience were the moving carts, and that the building was nice and cool.
Crystal C | Online Move InThe check in process took longer than it should have due to one person working when it was SIU moving out days. Historically, the last two days of spring finals week will be busy. The parking lot has limited parking spaces
Jennifer B | First ImpressionsWe had many issues from the start. The unit (a 5x7) we originally reserved wasn't available. Only option was to put us in a bigger unit (7x7) for more money. We got to the storage, unloaded and walked to unit only to find out the unit was smaller than what we originally booked. Tried calling and no one answered. Also tired calling using the help button on walls but no luck there either. So we had to drive back to the main uhaul. Then there was an issue of there not being a 7x7 available so we had to spend more money to get a bigger unit. So what was originally supposed to be less than $60 a month for a unit is now coating me $80 with a 20% discount. There needs to be better policy in place if you book something and you don't have it.
Michael R | First ImpressionsDidn't have the size unit I reserved so I had to get a larger one and pay more. What is the point of a reservation?!?
Jeffrey B | First ImpressionsStaff was very helpful
George S | Online Move InThis place is friendly and nice and clean
lisa t | First ImpressionsThank you for all your help I appreciate you immensely.
Jerrid S | First ImpressionsThere is an employee by the name of Rudy whom is part time. He’s very rude, unprofessional, disrespectful, and has the demeanor of as if he owns the joint. Will never do business with the Carbondale UHaul as long as he is employed there.
Tracey L | Overall ExperienceThank you for being so friendly and helpful! Great service!
DON W | First Impressions