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MARTIN G | First ImpressionsSelf Storage Units in Burbank, CA, 91505
U-Haul Moving & Storage en Sun Valley
Servicios en esta ubicación:
Características disponibles en este establecimiento:
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Stor It 4 Less
9327 San Fernando Rd, Sun Valley, CA 91352 View Available Units
(U-Haul Neighborhood Dealer)3.1 miles from this location -
U-Haul Moving & Storage of North Hills
8500 Sepulveda Bl, North Hills, CA 91343 View Available Units6.8 miles from this location -
U-Haul Moving & Storage of Atwater Village
2671 Fletcher Dr, Los Angeles, CA 90039 View Available Units8.9 miles from this location -
Thriftee Storage Company LLC
1717 N Glendale Bl, Los Angeles, CA 90026 View Available Units
(U-Haul Neighborhood Dealer)10.0 miles from this location
Servicios en otras sucursales de U-Haul
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- 4.5 es la calificación promedio de clientes
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I am turned off by the access to my unit. It was a long walk from my unit to my car. The access is not good at all. Everything else was great.
TRACY o | First ImpressionsHorrible access!! I couldn't get into my storage twice as the access was blocked once with their van , another time with their trailer
Caterina S | Overall ExperienceSuper simple to drop off or or pick up my belongings.
RAMIRO I | Overall ExperienceAbsolutely amazing service! Above and beyond in my sensitive time of need.
SEAN L | First ImpressionsVery helpful staff
KAREN S | Overall ExperienceNeeded later access
Mike b | Overall ExperienceThe staff here was VERY friendly and helpful! They all deserve a raise. But this location needs an update on your computers and to hire some more people. The staff there is doing their absolute best. They don’t deserve having to deal with slow computers that barely work and not being staffed enough that they can’t answer the phone or having customers wait for someone who can have access to certain things. We had to wait over 30 mins just to see if there was a storage unit available because the ONLY guy that was there couldn’t log in to the computer. This was not his fault, and I fully believe they need an entirely new updated system and setup. Then after the 30 minutes of waiting, we had to wait an additional hour, maybe two because their system was giving them such a hard time. I feel so bad for these great staff, I’m sure they have to deal with people getting quite upset with them even though none of that is their fault. They review would be a EXCELLENT rating if it was on the staff alone, but unfortunately what should have been a 30 min deal turned into HOURS of our time just because they are understaffed and have computers that barely work.
KIARA L | First ImpressionsKim, Joey, Jesus, Montierrio and everyone that works here is so amazing and hardest working staff I have ever encountered! Having my storage here for 6 years and going through major life changes I’m so grateful for how accommodating and helpful they have been the entire time. I will honestly miss these beautiful souls. They are part of my journey and their graciousness and kindness I will always cherish. Kim is the best manager at any establishment I have ever been! She makes moving and storage seem so easy and she deals with everything with integrity and grace! I’m sooo lucky and grateful for this blessing of a team and place! Thank you :) I feel loved and accomplished and easy for next chapter due to help here!!! Will absolutely recommend and back if needed!!! Love you guys <3
Colleen R | Overall ExperienceKimberly and her colleagues were incredible. So helpful.
Rosie G | Overall ExperienceThe most helpful staff ever, I couldn’t ask for more!
Christopher R | First ImpressionsCindy was very helpful.
Steve H | First ImpressionsOverall the storage facility worked out well. All staff were friendly and helpful. Unfortunately when trying to pick up my trailer rental, the system was down, and information was lost, causing what should have been a short trailer pickup to turn into a multiple hour experience, and ended with my drop off location being 20 miles further than what was originally planned for.
Zach K | Overall ExperienceMost of the staff members were helpful and friendly but a few were not. There were either cars or trailers parked in front of and blocking my unit every time I came to access my belongings. There was an overgrown plant hanging down over the doors to my unit for months and it was not trimmed until I requested it be maintained so I could access my unit. For these reasons, I would not recommend this facility.
Emily D | Overall ExperienceAgradecido con todo
JUAN G | First ImpressionsMe gustó el trato y la amabilidad del personal gracias.
SERGIO C | Overall Experience