Covered spaces need replacing. Rust constantly falling in on my boat from the roof. I notified my concern with no results.
RICHARD G | Overall ExperienceStorage By The Sea II
3410 Cypress Mill Rd, Brunswick, GA 31520Comentarios de clientes
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Covered spaces need replacing. Rust constantly falling in on my boat from the roof. I notified my concern with no results.
RICHARD G | Overall ExperienceAlways very clean and everyone was so nice! Things were stored for 2 years and it all came out as nice as when it went in!
James R | Overall ExperienceStaff was nice but unit was terribly rat infested. They ate through tons of things and even ate through furniture and ruined a few pieces permanently. Also rat droppings and rat embryos everywhere.
Kevin S | Overall ExperienceI canceled that reservation and booked another uhaul site.
Thomas H | ReservationTina is amazing and has always been professional, friendly and kind. We used this storage long term (10+ yrs), and never had any problems. I’ve recommended Storage by the Sea II to several people over the years. Thanks for over a decade of excellent service!
PATSY S | Overall ExperienceLove these people:)
Nina B | Overall ExperienceWe had a small indoor box for almost 4 years. Indoor storage was always clean with no musty odor, very dry for south west Georgia where the humidity can be in the high 90's for months. Went through 2 hurricanes with no roof leaks. Office staff always pleasant.
CAROLYN B | Overall ExperienceJust wish we had access after 6 and on Sundays.
John S | Overall ExperienceThis is a great facility with good people my things were very safe thank you very much
BOBBY T | Overall ExperienceMy unit was flooded twice and then mine and thirty others, locks cut off and my valuables were stolen. Locked gate was open and security cameras were not working at the time. Then the owner sends me a threatening notice that what was left was to be auctioned off. This is before the current month due ended. I Do NOT recommend using this storage facility! Horrible experience!
PATRECIA F | Overall ExperienceThanks for your help!
Glenn T | Overall ExperienceOverall, very satisfied with Storage by the Sea for all the years we left our RV there.
KENNETH R | Overall ExperienceIt was a little frustrating that I kept receiving notices of late payment when I had called and canceled prior to the end of my contract
Gary O | Overall ExperienceMy camper was broken into.
tracy h | Overall ExperienceYou allowed the gate to remain open for over a month and SEVERAL units were broken into. You then went back on your word about how much I owed and refused me access to EVERYTHING I OWNED...EVERYTHING!!!!
Kenneth W | Overall ExperienceMy storage unit was broken into this week, found out the gate that was suppose to be secure had been broken for almost 2 months now. Several units were broken into and it floods which I was not told that until after it flooded the first time & should have been told because they were well aware that it happens when we have a lot of rain (that came out of one of the employees mouth himself when I came to them after it flooded). They have cameras but it does not cover all the units. They are only at the entrance way. Very unhappy situation
Rachel O | Overall ExperienceAbsolutely do NOT use this storage facility (at leaat not the non climate controlled part(. MAJOR FLOODING ISSUES!!! Over 12 inches of water in my unit completely ruining everything. The water was so high it knocked over my lighter storage totes ans broke irreplaceable family Christmas decor. They never warned or even disclosed of any flooding issues. The manager named Georgia said that the owner was well aware of the flooding issue - not a new issue and he blamed the county for not cleaning the ditch out near units. She said that he received ans $11,000 bill for it one time and that is why he did not have it cleaned (seems a little outrageous to me and a good blame game). They did nothing but offer 1 month free rent for over $8,000 in items lost and irreplaceable/priceless family items being broken due to their negligence and improper business managing. Not to mention the day I got back in town to check on my unit it was raining and water was gathering heavily again in front of 3224 and the neighboring units.
Brittany S | Overall ExperienceWe enjoyed our multiple years with Storage by the Sea ! They were always there when we needed access! My Experience was a very positive experience!
CARL G | Overall ExperienceThe lady at the front desk was very unpleasant and nasty as to my questions being asked. She got very defensive and rude. I moved out because of her and went to another storage facility. The man their was understanding and never threaten or spoke to me in a unprofessional manner. Thank you Storage By Sea.
Nathaniel B | Overall Experience