El cliente no dejó un comentario.GREGORY R.
Customer Reviews for Storage By The Sea II
(U-Haul Neighborhood Dealer)
Brunswick, GA 31520
Servicios en esta ubicación:
- Mon–Fri9 a. m. - 5 p. m.
- Sábado10 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.WHITNEY G.
Gentleman working the desk and checking me in was very professional and nice at the same time. Would recommend to my friends and I'll be back when I need a trailer.Gregory W.
El cliente no dejó un comentario.Barry S.
The only issue was the inspection pic for the passenger side of the vehicle did not show previous damage.Troy R.
El cliente no dejó un comentario.JAY D.
Quick and easy car hauler rental. Staff very pleasant and helpful.Michael F.
I have already recommended Uhaul rental services to friends And, others.barry S.
El cliente no dejó un comentario.Lindsay O.
Jack was very professional, thanks.MARK G.
El cliente no dejó un comentario.Jordan K.
Thankyou for the great service !!Elizabeth L.
Do upgrade customer with out their requests. The truck you upgrade me to was too big for my move.Hector D.
El cliente no dejó un comentario.FRAN E.
El cliente no dejó un comentario.Marsha J.
Good serviceJohn T.
El cliente no dejó un comentario.James D.
Sleazy SOB's.....outside of the initial rental agent.....everything else about this rental was fraud, and absurd......Horrible experience.....I hope the initial rental agent improves his job location......Charles F.
Well Done. Personnel friendly and efficient.Eugene K.
Jack and Tina are the best @ Storage By The Sea II friendly, helpful and courteous!!!CLARK G.
Everything was fine. Was in and out in no time!WESLEY C.
El cliente no dejó un comentario.William R.
Servicio al cliente de excelencia.JamesScott L.
El cliente no dejó un comentario.Herbert B.
El cliente no dejó un comentario.Marin N.
El cliente no dejó un comentario.Julia M.
El cliente no dejó un comentario.Frank B.
El cliente no dejó un comentario.Jeremy L.
The location and customer service was great BUT, I was charged mileage when it clearly stated under 50 miles was free. Explain that to me.BEVERLY D.
We had a small indoor box for almost 4 years. Indoor storage was always clean with no musty odor, very dry for south west Georgia where the humidity can be in the high 90's for months. Went through 2 hurricanes with no roof leaks. Office staff always pleasant.CAROLYN B. | Overall Experience
El cliente no dejó un comentario.Jeremy S.
El cliente no dejó un comentario.Mark P.
El cliente no dejó un comentario.Xaviona C.
Great experienceRoy F.
Store person told me the truck was NEW and had arrived with no gas. Would give us $45 credit if we accepted it and we returned truck with 1/4 tank of gas. The truck had 22,000 miles on it. Clearly not a new truck. We had to get gas immediately. Not happy.joseph W.
El cliente no dejó un comentario.DANESHIA S.
Just wish we had access after 6 and on Sundays.John S. | Overall Experience
This is a great facility with good people my things were very safe thank you very muchBOBBY T. | Overall Experience
Found mistake entered in mileage that saved me several hundred dollars.Robert H.
Quick an easy. Huge parking lot.Richard M.
Process to get equipment took and 1.5 hours with no wait in line. That's too longJohn M.
El cliente no dejó un comentario.Tinecia A.
El cliente no dejó un comentario.Mitchell G.
El cliente no dejó un comentario.James F.
My unit was flooded twice and then mine and thirty others, locks cut off and my valuables were stolen. Locked gate was open and security cameras were not working at the time. Then the owner sends me a threatening notice that what was left was to be auctioned off. This is before the current month due ended. I Do NOT recommend using this storage facility! Horrible experience!PATRECIA F. | Overall Experience
I had paid for a furniture dolly, and the lady at the counter even confirmed it, but I was not given one. Despite that, both of the staff at the location were friendly to work with.Jenny H.
Thanks for your help!Glenn T. | Overall Experience
El cliente no dejó un comentario.Giancarlo M.
Very friendly and efficient staffClint S.
Overall, very satisfied with Storage by the Sea for all the years we left our RV there.KENNETH R. M. | Overall Experience
Very knowledgeable and helpful staff made for turning in at this location a breeze! Large parking lot and office building. Great experience overall.Martin S.
El cliente no dejó un comentario.JOE M.
Make phone rental a little easier. Hard to navigate when not great on using phones for that kind of thing.Scott R.
El cliente no dejó un comentario.Katie F.
El cliente no dejó un comentario.Sharon W.
It was a little frustrating that I kept receiving notices of late payment when I had called and canceled prior to the end of my contractGary O. | Overall Experience
El cliente no dejó un comentario.KIRK R.
El cliente no dejó un comentario.JOHN M.
El cliente no dejó un comentario.Jeff F.
Worst customer service that I have EVER received! Was told by our representative that a newer vehicle came in and that we should pick it up a day early. We paid an Uber to drive us to pick up the truck only to have the other person at the desk give it to someone else because "she should have it she's alone and driving far"...so it's ok that the old couple have issues, which we did!!!Paula P.
El cliente no dejó un comentario.Paul S.
Ordered truck from Darien, about 17 miles from me. But had to drive almost 40 miles to Brunswick to pick up the truck. Really sucked when I reserved the truck in one location but had to pick it up so far away. Should have been ready at the location where I ordered the truck from.Hugh R.
El cliente no dejó un comentario.Richard S.
We've dropped off and picked up at Storage by the Sea numerous times and each time has been hassle-free.Dennis L.
El cliente no dejó un comentario.Mary H.
Tina the representative was very rude and not helpful overcharged me on mileageKayla Y.
I was charged 14 dollars for safe move when I did not select it on the reservation. Not pleased to be charged something that I did not want, nor select. I called the Uhaul facility once I received the receipt, and the female worker said the manager would call me back to refund the charge. They have yet to call me.Jamie C.
Provide ramps for pull behind box trailers. Other wise everything was great.Pammela H.
they provide outstanding customer service .steve K.
Everything was great. And customer service...EXCELLENT!!!!!Iveth C.
El cliente no dejó un comentario.Beverly S.
Nothing comes to mind. I really appreciate the easy access of this facility.Douglas D.
El cliente no dejó un comentario.Tiyanna E.
El cliente no dejó un comentario.Mary C.
El cliente no dejó un comentario.Angela S.
El cliente no dejó un comentario.Tawana G.
My camper was broken into.tracy h. | Overall Experience
El cliente no dejó un comentario.Anna H.
El cliente no dejó un comentario.Raphael D. | Overall Experience
El cliente no dejó un comentario.DAVID H. | Overall Experience
El cliente no dejó un comentario.Ledaesha B.
El cliente no dejó un comentario.Chris S.
They charged me double for my rental and despite three telephone calls to the office they did nothing to attempt to correct the overcharge. Instead I had to call U Haul directly to have this corrected. On a separate note their lobby is filled with taxidermy animals including a stuffed lion and a RhinoKenneth W.
El cliente no dejó un comentario.steve K.
You're doing an excellent job the way things are nowEvelyn E.
El cliente no dejó un comentario.StephenCarter J.
El cliente no dejó un comentario.GEORGE W.
El cliente no dejó un comentario.Drucy B.
El cliente no dejó un comentario.JAMES M.
The man the checked me in was rude oddly checking in another but then asked "ma'am may I help you" so I answered that I was there to pick up 4x8 on line reservation. The other gentleman checking out a truck winked as he recognized the checkin guy rude. The check in guy shared that they don't want uhaul there ever "it is only like $50K a year so not work it" There was trash to include masks in the unit. I did not see until i got to open location we did not open before I hooked up and left.Allyn B.
Quick return. He met us in the parking lot. Very friendly.Tammy W.
Great customer service. Equipment was ready to go and I had no problems with it on the road.Leslie K.
El cliente no dejó un comentario.Nelson C.
process went smoothlyEugene K.
The personnel were very understanding of the complications from when I first got possession of the equipment. They were able to contact the original location, confirm the details, and complete my truck return.Lera D.
Excellent service, friendly staff.Mikell T.
El cliente no dejó un comentario.Lisa L.
El cliente no dejó un comentario.HECTOR D.
Everything worked how it was supposed to work.Shane A.
El cliente no dejó un comentario.Leigh T.
El cliente no dejó un comentario.Judith P.
The location was convenient, but a bit isolated probably since it was a Sunday.Pauline H.
You allowed the gate to remain open for over a month and SEVERAL units were broken into. You then went back on your word about how much I owed and refused me access to EVERYTHING I OWNED...EVERYTHING!!!!Kenneth W. | Overall Experience
Everything is finePaul R.
El cliente no dejó un comentario.Joyce P.
When calling at noon to very the night time drop off was ok, they did not even know the truck was there and could not wait to get off the phone.WAYNE B.
The way that the online services are designed for rentals is very poor. The information that is online is not correct most of the time. When you make your reservation online and put your personal information and credit card number, it obviously doesn't save everything because when I went to pick up my truck, the card number had to be entered again. The "express checkout" option isn't helpful at all.FAITH G.
El cliente no dejó un comentario.DIANE C.
El cliente no dejó un comentario.HENRY R.
El cliente no dejó un comentario.Marvin R.
El cliente no dejó un comentario.Philip E.
El cliente no dejó un comentario.DOUGLAS B. | Overall Experience
My storage unit was broken into this week, found out the gate that was suppose to be secure had been broken for almost 2 months now. Several units were broken into and it floods which I was not told that until after it flooded the first time & should have been told because they were well aware that it happens when we have a lot of rain (that came out of one of the employees mouth himself when I came to them after it flooded). They have cameras but it does not cover all the units. They are only at the entrance way. Very unhappy situationRachel O. | Overall Experience
Absolutely do NOT use this storage facility (at leaat not the non climate controlled part(. MAJOR FLOODING ISSUES!!! Over 12 inches of water in my unit completely ruining everything. The water was so high it knocked over my lighter storage totes ans broke irreplaceable family Christmas decor. They never warned or even disclosed of any flooding issues. The manager named Georgia said that the owner was well aware of the flooding issue - not a new issue and he blamed the county for not cleaning the ditch out near units. She said that he received ans $11,000 bill for it one time and that is why he did not have it cleaned (seems a little outrageous to me and a good blame game). They did nothing but offer 1 month free rent for over $8,000 in items lost and irreplaceable/priceless family items being broken due to their negligence and improper business managing. Not to mention the day I got back in town to check on my unit it was raining and water was gathering heavily again in front of 3224 and the neighboring units.Brittany S. | Overall Experience
We enjoyed our multiple years with Storage by the Sea ! They were always there when we needed access! My Experience was a very positive experience!CARL G. | Overall Experience
El cliente no dejó un comentario.LARRY T. | Overall Experience
El cliente no dejó un comentario.Kelly H. | Overall Experience
The lady at the front desk was very unpleasant and nasty as to my questions being asked. She got very defensive and rude. I moved out because of her and went to another storage facility. The man their was understanding and never threaten or spoke to me in a unprofessional manner. Thank you Storage By Sea.Nathaniel B. | Overall Experience
El cliente no dejó un comentario.JOHN R. | Overall Experience
El cliente no dejó un comentario.JACK T. | Overall Experience
I used open outdoor storage.it was fine. Also rented truck and supplies .All went wellSusan W. | Overall Experience
Jerry was extremely friendly and very helpful. Awesome move in special.Privacy R. | First Impressions
We received excellent service at storage-by-the Sea. We got to see the room we had chosen too small. Quickly the next size up was given us.Privacy R. | First Impressions
friendly and fast servicePrivacy R. | First Impressions
It was a good experience.Privacy R. | First Impressions
Dislike: No light in unit, no 24 hour access, no internet bill pay. Friendly staff though.Privacy R. | First Impressions
Joanne at the storage facility is very nice.Privacy R. | First Impressions
The staff was very helpful. The facility is clean and secure.Privacy R. | First Impressions
Everything was perfect.Privacy R. | First Impressions
Good customer service. The storage space was not an exact 5x5 as advertised. This made it difficult to fit my queen size box springs.Privacy R. | First Impressions
Very easy move in. Had trouble with gate code and called after hours number and she was very helpfull and understanding that we needed to get the stuff unloaded as soon as possible. GREAT PEOPLE!!Privacy R. | First Impressions
service was good. However, they could not find the reservation.Privacy R. | First Impressions
The employees were very friendly & the facility is clean but our locker has a big support in the center so we lost a good bit of space.Privacy R. | First Impressions
Attendant was very professional and helpful in getting us signed up and moved in to the space. Space was clean. Climate control was better than expected.Privacy R. | First Impressions
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