Well I want to start out with there was no list of rules and regulations handed out from the word go. And two the staff they need to go to school and learn what customer service is all about. And three they change the access hours to the storage building at any given time they would change it I mean I got pictures I don't know exactly the timeline on how they would change it how fast whatever but it will change it seem like from I want to say month to month if not ever 2 months to change. I am now this is directed to corporate you know sometimes people run into a little hard spot and a little bit late on paying something it was as long as you got your money and get your money for the end of the calendar year it doesn't hurt to work with people from you know they might be a little bit short you know what I'm pay you so much in catch you up for about a month or whatever as long as it all caught up by the end of the calendar year but you people won't work nobody you let greed get in your way and I can understand not doing it for people with the poor payment history with you as far as not paying you at all but if somebody's making Force the effort to pay go to work with just a little bit I mean it ain't going to kill you as long as I said you get your money in full by the end of the calendar year. And you got one business day to get your stuff out of our unit well sometimes you got to find help somebody you know to help you not just threatening you know one day then I'm going to lock you out and throw your stuff out like I got threatened at that facility and you're to give a discount instead of raising the rent for people that pay their bill.
Billy C | Overall ExperienceSelf Storage Units in Bristol, TN, 37620
U-Haul Moving & Storage en Bristol
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
¿Qué es Múdate/Alquila ahora en línea?
-
Affordable Storage Guys Bristol
110 Bristol College Drive, Bristol, TN 37620 View Available Units0.1 miles from this location -
U-Haul Storage of Bristol
2975 W State St, Bristol, TN 37620 View Available Units0.3 miles from this location -
Weaver Pike Mini Storage
1965 Weaver Pike, Bristol, TN 37620 View Available Units
(U-Haul Neighborhood Dealer)3.0 miles from this location -
Highlands Mini Storage
14278 Lee Hwy Suite 102, Bristol, VA 24202 View Available Units
(U-Haul Neighborhood Dealer)7.1 miles from this location
Comentarios de clientes de almacenamiento
- Filtro:
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Very helpful staff and services
ROCKY M | First ImpressionsStaff was amazing! Everyone was super nice.
Bianca B | First ImpressionsFirst off my access code keeps the being denied every time I try to get into the building and every time I open my actual locker the alarms go off
Sue M | Online Move InYou can’t get into your facility after 10 PM some of us work hours that don’t allow us to work until later later around our storage units. Also, the pricing is quite outrageous as opposed to a lot of storage facilities in the area
BEVERLY R | Overall ExperienceWas not happy about the water leaking into first storage unit but staff was more than happy to assist in not charging for the inconvenience. Staff is always very helpful and friendly.
TRACEY F | Overall ExperienceShawn and Noah were extremely friendly, professional and helpful! Lisa Kistler
Lisa K | First ImpressionsThe staff was we wonderful!
michelle c | First ImpressionsVery disappointed, every 3 months it seemed that my units were going up 5$ - 10$ without notice. The app need to be adjusted to stop automatically putting you on auto pay everytime you just make a payment. Even tho I would unchecked the box for auto pay. I shouldn't have to do that every month for three years. The late fees were assigned at 12am in the 5 th day. So techniquely when it shud be by end of business day on the 5th. So sometimes my pay isn't in my acct by the 5th so I would have to pay late most months. And with the units being charged up every 3 months then you increase the late fees as well, it just doesn't make sense to use your company. I moved out of my units after 3 yrs and moved into another company that actually is 50 more but TWICE the size. Will not recommend. My mother in FL did the same thing . Moved because of the increase and app putting her on auto pay.
DawneMarie H | Overall ExperienceThey go above and beyond your needs and always willing to help
Susan M | Overall Experience