reserved a storage unit. stopped by the day before my reservation began to look at the unit to make sure it was big enough for our items. an employee took us to show us the unit. we loved it and thought it would work perfectly. the next day when we arrived the pick up a truck and secure our storage unit there was suddenly no storage units available. the only thing he could offer me was a bigger unit for $50 more per month which was out of our price range. he called the other uhaul location and told us they were also climate controlled. we got to the other location only to find out they are in fact not climate controlled. we wasted nearly 3 hours of our morning trying to secure a storage unit elsewhere in town. what’s the point of a reservation system if it doesn’t actually reserve the unit for you? we never got a unit and now i’ve been bombarded with emails and texts from uhaul asking for a review. I wasn’t going to bother but the company keeps pushing for it so this is it.
Mary D | Overall ExperienceSelf Storage Units in Bozeman, MT, 59715
U-Haul Moving & Storage en Bozeman
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
Almacenamiento de doble nivel
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![Example storage unit layout]()
Pequeño | 5 ft x 10 ft x 8 ft
Casa de 1 o 2 dormitorios
Guía de tamaños- Tarifa:
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$124.95
Por mes
- Doble nivel
- 1.er piso
- Nivel superior
- Calefaccionado
- Tarifa:
- $124.95 por mes
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U-Haul Moving & Storage of West Bozeman
8552 Huffine Ln, Bozeman, MT 59718 View Available Units3.3 miles from this location -
Allsafe Storage Bozeman
1695 Cobb Hill Rd, Bozeman, MT 59718 View Available Units5.9 miles from this location -
Bridger View RV & Boat Storage
159 Rae Lane, Belgrade, MT 59714 View Available Units9.4 miles from this location -
Ace Storage
452 Penwell Bridge Rd, Belgrade, MT 59714 View Available Units9.6 miles from this location
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The man I talked to, Matthew. Was awesome!!! Very helpful, nice & respectful. I appreciated his help. My experience this time around was great all due to him. I very much appreciated being treated with respect yesterday.
Rachelle S | Overall ExperienceGreat facility! Stored my tools in a heated storage unit for a year. Everything is still in great shape. Staff were always! friendly and helpful! Any question or concern was answered and handled promptly! My favorite Uhaul location. Period!
Henrik J | Overall ExperienceWould prefer to be able to access storage at any time instead of just operating hours.
Clete W | First ImpressionsFriendly staff. Extra boxes available. Clean facility.
Frank R | Overall ExperiencePoor management from start to finish. Didn't even know I requested a check out for 4 days. Tried to bill me and add a late charge. Overpriced and outdated.
Charles N | Overall ExperienceBusy Sunday, one person knowledgeable about storage, not available for 25 minutes and initial unit assigned was rented. Walked around with stuff for 15 minutes looking for an available unit. Not well organized.
Charles N | First ImpressionsThis is the second time we’ve used this storage both times it worked out perfect. Close to the college, clean and easy access. Highly recommend.
Paul C | Overall ExperienceEvan and Jeff were very accommodating and helpful - Thank you both!
Michele R | Online Move InA plus
susan f | Overall ExperienceEat staff ever … Isaac Tracy Mathew and another fella working with Isaac I forgot his name at the movement . Wonderful polite well groomed , caring , staff. The kind one might find in a hospital where life and death happening . These men care about U-Haul clients
Cornelia B | First ImpressionsThere was a pigeon trapped inside the facility and there were feathers and bird droppings through out the facility. We had reserved a 10' truck that was not available when we arrived. We did receive a 15' truck at the same cost, but that did not offset the extra cost of gas. We had also prepaid for two small boxes and requested a hand dolly that did not make it to the reservation switch from a 10' to a 15' truck, so we had to pay for a more expensive appliance dolly. The truck had been swept out, but the front of the truck and windshield were covered in bugs. I tried to buy a cheaper lock, but the clerk talked us into a more expensive combo lock. We had trouble using it and one of the technicians at the shop helped us to get it closed. When we arrived at our destination we could not get it open. We had to call roadside assistance to come cut the lock off. It took them almost two hours to arrive from Denver. He was very helpful and nice and it only took him about 5 minutes to get it off.
GEOFFREY S | Overall ExperienceThank you
KAMILLA P | First ImpressionsNice to know our stuff was secure in a nice facility.
Paul C | Overall ExperienceThe person who helped me over the phone was very helpful. His name was jeff
Eric W | First Impressions