Average staff at best. Facilities were fine. Staff was not so polite when my move out happened. Still got billed because they were "busy" and forgot to submit the move out order. Rates also increased multiple times over the year and now started to charge for insurance.
Melinda H. | Overall ExperienceStorage Depot Arlington
3414 S Collins St Ste 101, Arlington, TX 76014Customer Reviews
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Average staff at best. Facilities were fine. Staff was not so polite when my move out happened. Still got billed because they were "busy" and forgot to submit the move out order. Rates also increased multiple times over the year and now started to charge for insurance.
Melinda H. | Overall ExperienceStaff was courteous and pleasant to work with. They were able to help me get my lock off after I lost my keys (after verifying my ID). They were quick to answer my calls and questions. My move in was also convenient and hassle free too.
GEORGE F. | Overall ExperienceVery friendly staff! Extremely helpful!
Joel C. | ReservationBeen here for years! Thank you!
Ashley D. | Overall ExperienceDid the job, just wish they didn’t keep raising the price . Over 2 years the price went from $65 to $105, thats a bit ridiculous.
Chance A. | Overall ExperienceI had to move out because of a financial change. I really enjoyed my stay. If things change I could be back. Thank you
James C. | Overall ExperienceWill definitely be back to this facility if needed again Thanks to the manager she was very helpful
Debbie C. | Overall ExperienceOverall great experience just pricing was a little expensive for me compared to other storage rentals for the same size to that I had.
LaToya B. | Overall ExperienceThe manager at this facility is an exemplary employee. She is kind, efficient, friendly, knowledgeable and ready to assist you. I would highly recommend this storage facility. Clean, safe and secure!
Donna S. | Overall ExperienceNo complaints
GERRY T. | Overall ExperienceI moved my stuffs out of the facility on the 12/28/2021 and I was happy with the services and experience of the staffs , I will definitely recommend this storage to family and friends.
ADEBAYO S. | Overall ExperienceUnable to finish the move out process with staff. She left the office knowing we were moving and would need her to check us out once finished. Called so she could return to office but no response from her and the main office said they could only leave a message for her.
TERESA H. | Overall ExperienceExcellent service
MARCO G. | Overall ExperienceI had no problems with this facility. However, it seemed that there were more men there using the facility as a place of work. Also looking like they were moving stolen stuff. That I did not like. they never bother me. Also the rent kept raising which I understand that once you are there they know you don't want to move your stuff. However, I asked for a larger unit 5x10 and it was $140, I found a brand new one for $63 plus they have a dolly. No one working out of a unit
CHYRELL B. | Overall ExperienceNone
Rashedul A. | Overall ExperienceUhaul told me I could use their 1 month free with one way truck rental offer at this location. That was not true according to staff at this location. That was a waste of time and effort.
Michael S. | Reservation