[[ Jefferson ACE Hardware was excellent to work with ! ]] The (2) different ladies I spoke to by phone from CORPORTE U-Haul were the OPPIOSITE. (VERY) rude and spoke down to me like I was stupid and I was wasting their time. I then did a google review on U-Haul and read MANY reviews saying the exact same thing! You need to get a handle on this type of treatment before it's too late !!! Maybe some UNPAID leave might correct their attitudes.
MARK M
Jefferson Ace Hardware
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Jefferson, IA 50129
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThe place I had reserved it from had no idea how to enter the info into the computer correctly. I paid and reserved the U-Haul for 24 hours upfront. I was told that it was good to go for the full 24 hours. Not even 12 hours later I got a text message from U-Haul stating that it was late for return. I called the location I rented it from, they said I had to reserve it for another 12 hours plus insurance again if I wanted to extend it. I had no other option given the circumstances I was in at that given time. They wouldn’t honor the 24 hour period that was written in the agreement. The rental place stated they had to follow the 12 hour reservation policy that they accidentally entered into their system. I would highly recommend double checking their agreement if planning on using it for more than 12 hours…
JEANETTE PBook in advance.
Matthew GStaff was great, equipment was ready.
Jason FThe very tall fellow who helped me, I think his name was Al, was very kind and personable.
BRIAN G