Very impressive as always. This location is very clean and very professional. I will only do my u-haul business with them. I wish the centers customer service was as quick and efficient as StorMoore.DENNISRUSSELL M.
Moving Truck Rental in Yorktown, VA at Stor Moore Self Storage YVA LLC
(Distribuidor de U-Haul del vecindario)
Yorktown, VA 23692
Services at this Location:
- Lun.- vie.: 9 a. m. - 4:30 p. m.
- Sáb.: 9 a. m. - 2 p. m.
- Dom.: cerrado
- 5/18/2021 - 5/21/2021: 9:00 a. m. - 2:30 p. m.
- 5/22/2021: 8:00 a. m. - 2:00 p. m.
- 5/29/2021: 8:00 a. m. - 2:00 p. m.
- 5/31/2021 - 6/4/2021: 9:00 a. m. - 2:30 p. m.
- 6/5/2021: 8:00 a. m. - 2:00 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Yorktown, VA 23692
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I arrived at the U-Haul location and the employee came out and hooked up my trailer in 2 mins, and the paperwork lasted about 5 minutes. I was on the road in 7 minutes. I never received this exceptional service until now.WHITNEYBLAKE V.
They always help and give me the best service and customer service possibleSherman B.
Nothing - excellent customer service at pickup and dropoff locations. Will definitely use again.Michael H.
Best moving rental experience I've ever had. Absolutely seamless from start to finish.STEVENKEMPER N.
U-haul customer service has been spot on. Thank you for all your help.MICHAELJ M.
Very courteous and accommodating. They let us pick up the truck a day early no charge which made our move so much easier! Highly recommend! 5 stars!!Linda R.
The staff is always kind and very helpful that's why I'm a repeat customer.Sherman B.
Need to have more trucks available on the weekend on various sizes. This is a popular location. V/rEric R.
Improve U-Haul website. Bad exoerience with the site that was improved by the folks at Stor Moore.Gregory R.
Why do yall have hidden taxes also I returned the truck with 7/8 of a fulll tank. A Rental tax are you kidding me. Will be going back to penske.Joshua B.
Very nice. I forgot the mans name but he was awesome. He hooked the trailer up, he crossed the safety chains properly and took up the slack so they didn't drag. Did I mention it was raining and 35 degrees. He explained everything, checked the lights gave tips on unhooking the trailer. The whole process from start to finish took about 15 minutes, paperwork included. It took as long to hook up as it did for the paperwork. That was probably the best experience I have ever had at Uhaul. Thanks so much for taking time to explain everything. 35 degrees and raining.Gregory B.
To help the customers try to make the drop off location it would be nice if both locations pick up and drop off we're on the same page as far as business hours. Pick up location was awesome drop off location it was awful. Thank YouRonald S.
Big U-haul needs to actually track assets that it rents out on it's website. My particular issue was that I was able to reserve an appliance dolly on the website and the location didn't actually have one available. The folks there did a nice job tracking one down for me and taking the sting out of me having to drive an extra 40 minutes to get it.Martin H.
Very please with the truckWILLIAM T.
Very prompt and pleasantLocke K.
I am a single mom moving from VA to SC and had no help during the pack up at home. When I arrived to UHAUL the guys at the Yorktown location went above and beyond to show me the ropes and insure I was comfortable driving and towing my car. I will forever be grateful to Fred and his team for their kind hearts during my tradition.Chloey B.
The people were professional and courteous. The truck was clean and everything worked. I give them a 10 out of 10James E.
Thank You!Alvin B.
The team at the pick up location was amazing turned the truck on for us before we even signed paperwork to warm it up. The team that set me up with my uhaul before I got there was horrible (relocation uhaul services?). I reserved a truck 4 days early and then was called two times to be told that wasn't available. I was then told a location 1.30 hrs away was the next closest and that I would need to go there. Which I just drove by the location 2 hrs earlier it they wouldn't have delayed the call till the last minute. They stated there was nothing else they could do unless I go a different truck and all the locations were closed by that point so I couldn't even set up new plans. I called back upset after being told this and was told there was a location that was 45 mins minimum away but I couldn't get the truck till 9am (thankfully the location saw me and asked me if I wanted to be helped early they were great) I had movers to meet at 10am that I was getting charged for the hour. Then the person I was speaking with stated there were no managers to talk with and that they would put in a customer service ticket about my negative experience stated I would get contacted within 24-48 hrs later. It's been 5 days and I still haven't heard anything back. Super disappointment especially because I have been in customer service for over 7 years and the least I would expect is a call from a manager. I have to figure out how to make all this work change my schedule when I'm moving drive an extra two hours and use my own gas instead of this being just a 5 min drive and actually being on time. Again disappointing. I was happy with both locations but because of my experience I will not be using uhaul again. Especially because someone can't even call back after leaving a complaint when they stated they would.Samantha W.
Have a space to allow individuals to load vehicles. They had great guidance lined up to assist but it would be nice to be able to complete that and not require a ride in order to pick up your truck. One of the two ratchet straps to secure my vehicle was broken upon receipt. The truck blew almost unbearable exhaust onto my feet during the 10hr drive. The employees were fantastic and professional and if I had known of the issues before I left I'm sure they would of resolved them.Craig S.
Excellent customer service from ver personable staff.Richard R.
Service was friendly and efficient!Josh L.
Don't fuck up their reservation TWICE and not include the equipment that was rented. Because of this the move was delayed, then it rained, my stuff got all wet because the roof leaked and all I got was a â€œsorryâ€ and a $50 credit. You guys really suck.Thomas B.
really great folks to work with, highly recommend!morrie L.