Hire competent and honest staff. The 2 queen size mattress covers that I pre-purchased online were not available/in stock when I went to pick up the truck. The clerk said that she refunded the money. However, the refund has not yet appeared on my credit card, In the meanwhile, she created a false online receipt that says that all pre-paid items were picked up. Dishonest and disappointing.JUDYLYN R.
Moving Truck Rental in Worthington, OH at U-Haul Moving & Storage of Worthington
Worthington, OH 43085
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Worthington, OH 43085
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Can not think of anything. The girl that waited on us was very good and knew her stuff.JAMES T.
Great customer service! Quick and easy check in/out. Every truck I have rented has been super clean with low miles.BECKY B.
The manager is awesome....she runs this place so wellTRENET T.
The staff at this location were very nice and pleasant to work with. They went above and beyond what they needed to do to help us get into a truck so we could finish the job that we started out to do. This will be my go to if I ever need a truck or trailer again. Thank you Dakota and the rest of the staff that helped us today. We wouldn't have been able to move those couches without the truck!KEVIN R.
Little parking hard to maneuver the truck easilyKASEY E.
Lady Kaelyn and Sir Dakota rock at this location!! They are most helpful and supportive to work through anything!! True gems!TERRI I.
Good experience. Friendly and helpful staffKEVIN O.
The location is convenient but the truck we rented was dirty. It has dog hairs all over the seats and the inside doors needed cleaned which we did immediately especially because of COVID. Also my handicapped husband had to walk to the back lot to pick up our rental instead of them bringing it out front for us. We rent here often and this was our worst experience.JOHN S.
The staff at check was really helpful. I backed my truck up and they hooked the trailer up and I was free to go. Returning was easy as backing up and they unhooked it. Amazing service, Will be back. Thank you. The new manager was so helpful with my questions when I didn't understand the rental process.DANIEL B.
Keep being youAlice S.
Very friendly staffTravis G.
Expert friendly staff.THOMAS U.
Barely enough room to drive a 26 foot truck inside. Forget about making a u-turn. Can be dangerous with all the rental vehicles and trailers tossed everywhere.LEOPOLDO C.
Everyone was very nice and helpful ..ANDREA H.
Customer service at this location is great, we rent vans and trucks on regular basis, we also have 4 rental init at this location, Dakota and Kylan are great workersALEKSANDAR K.
Everything was clean and in good working order. No issues at all.WILLIAM L.
If a customer calls and says they will have to jump a vehicle because the battery is dead after running hazard blinkers for 10 minutes the office should advise the renter that the battery is probably bad and needs to be replaced. Roadside could have come and fixed the battery while we loaded the truck.Michael Z.
I always use the UHaul in Worthington to move heavy things that my car can't fit. Very pleasant customer service every time i go, and the rentals are always in good shape.VALENTYN R.
The lady who took care of me when I picked it up was very fast. Even with her finishing up with a customer, I think that was the fastest I was in and out of a U-haul. I let her know I was impressed as well.David P.
staff was great- hustling to help various customers- very prepared and attentive to my assistance to get on the road with a good running vehicle.CHARLES T.
I have been going to this U-haul location for over 8 years. They have always provided me with the right trailers that I need for the job. Who needs a pickup truck when a midsize SUV and a U-haul trailer will do the job better at a very reasonable cost. Just keep doing what you are doing now. No complaints at all!MARC H.
Associates were friendly and helpful.Frederick F.
Very good customer serviceZAID A.
Upon arrival I was told that there was at least 1/8 of a gallon of gas in the truck. I was told that I had a credit on the truck and if the brought the truck back with at least a quarter tank of gas I would only be responsible to pay right at $9.00 or the rental. I got in the truck and as soon as I turned onto Worthington-Galena, the gas light came on. There was not one ounce of gas in the truck. So I had to immediately stop and get gas. I ended up putting almost $30 in the tank to help get me where I needed to go and back. Including gas, I ended up paying more for the rental then what I had anticipated and the only thing the lady at the desk (Lindsay) could say was â€œI'm sorry, I went by what our computer showed, so I thought it had gas.â€ Really?! She stated she would file a â€œformal complaintâ€ but the location didn't have management so she would have to file the dispute with â€œupper managementâ€; whatever that means. I am not happy I was put in a position to deal with what the previous renter did or did not do. That is not my issue. So, in answer to the previous question; no I would not recommend this location to a friend.Carnecia J.