The truck was dirty, old and door was rusted out. And while I did go over my expected mileage for the haul, I never imagined spending over $300 for 24 rental. I'm highly disappointed and have used U-Haul for almost all of my moving needs in the past but I will NEVER use them again!
SHANEKA R
Valley Gas Mart
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Winchester, VA 22602
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 3.5 es la calificación promedio de clientes
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The customer service was excellent. However, my bill reflects increases that I do not understand. The orginial receipt states the safe move coverage is $15.00, however the final receipt charged me $30.00. Additionally, the orginial rental charge says $29.95, but the final receipt charged me $59.90. The total amount due when I rented the truck, based on the mileage was $159.45, however, I was charged $211..08. Even the environmental fee changed from $1 to $2. It appears UHaul is sneaking increases in the billing and ripping people off or hoping they don't catch this. Either way, I am not happy about the changes in fees, as this is sneaky and unauthorized. I will be calling corporate.
SHARA SI returned my uhaul rental 2.5 hours after I picked up the truck. The owner of the gas station wasnt there to close out the rental, so the associate assisting me stated the owner would close out when she could. Owner closed the rental the next morning, resulting in me paying an additional $30 for no fault of my own. Would not recommend location.
Dakota MNo one was there just dropped truck off. No indication of where to put truck and had to call to verify return and they had not processed it 16 hours later. Phone customer service helped me resolve issue
JEFFREY CI have been charged $25:00 for cleaning. The truck was returned exactly the way we received it. We didn’t eat, drink, or smoked in the track , there were no trash left anywhere. I don’t understand why they did that.
WALID G