Agent at pickup didn't know how to complete my paperwork. He had to FaceTime someone on his cellphone and they had to walk him step by step while he had his phone facing the computer screen. Afterwards it took him 50 minutes to find the key to the lockbox to get the keys to the truck. After trying several times and coming back and forth from the outside looking thru things he didn't have the right key and had to call someone to bring him another key. My overall experience was a pure nightmare because I was given the wrong size truck, apparently my rental was mixed up with someone else. I will definitely not recommend this location to anyone. Thanks to my drop off location they were able to figure out what the problem was and they assured me that I would be getting reimbursed for the wrong size truck they gave me
Avon W.
Front Street Market
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Wilmington, NC 28401
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
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Keep doing great. Service and vehicle were both immaculate.
Anthony B.Please call or email me. You should have my information.
Jenn M.Only have complements. The agent at the pickup location was an excellent U-Haul agent. Her shop was clean and business like. She was knowledgeable, courteous and attentive. The truck was ready and the checkout completed efficiently.
Carl M.You can make sure the trucks has gas in them before a customer picks them up. Thie truck only had 1/4 tank of gas in it
Victoria M.