This facility charge more than the rental. As I tried to resolve the issue with the manager Ali, he was not understanding that the rate on the contract was different from the rate advertised at U-Haul facilities and what I was told when I picked-up the rental. I discussed my concern and disappointment to the sales person also.
Cecilia D.
EZ Smoke Shop
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Wichita, KS 67218
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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This place was awful. The person spoke little to no English, so he was extremely difficult to understand. I tried asking questions about certain topics and he couldn't answer them. The location itself looks trashy and rundown. The vehicle was messy, uncleaned, and had three dolly's in the back of it that I had to personally take out and bring him because he stated,â€I can't leave so you have to do it.†In the contract it stated that I had to have the tank full, but when I got in the truck, the tank was only 3/5 full. Based on this experience I need some type of refund. It doesn't have to be a full refund but some type of partial refund for the terrible service and having to fill up the tank way further then I should have had to. I had to spend an extra hundred dollars just for the gas. I would like at least 300 dollar's returned to me.
Tyler A.They don't speak very good English. It was very hard to communicate. I would not even leave my car there during the rental.
nancy D.Keep doing what you do making customers happy
JOYCIE H.From the booking agent thru the return process, I felt welcome and was treated well as a customer. Thanks U-Haul for your help with this project. We'll be back!
KAREN D.