She was the only one working. This location was at a gas station and she would help other customers for her gas station in stead of helping us. We were there over 30 mins for a return.
TARA F
Maize Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wichita, KS 67209
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- 3.0 Average Customer Rating
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Realized the trailer tire was low after we got home and loaded it. Found a nail in the tire, called service, the tire looked to be different after the repair was made and the tire looked used. The next day the tire blew out on I35 south, 30 mins south of Wichita. The remainder of the 200 mile drive was uneventful and the self return of the trailer using the UHaul app worked great.
Dustin RIssues started with were equipment was I was given a discount of $60 pretty much to pick it up further away from my location which I was told was giving me extra miles yet I was charged for extra miles when I got to my destination next was where the equipment was parked it wasn't convenient for me to get the truck out or very easy for me to get the the car trailer attached to the truck because of the location of the car trailer. Next issue was with miss equipment and the truck itself it was not properly serviced had a tire service monitor light that was on the whole trip wasn't sure if I had a flat tire or not I also had a check engine light that was on the whole trip also said that it was down to 8% oil when I had a 925 mi drive to take I found out the truck did not have Cruise after we had packed the truck not very happy with U-Haul trying to save me a few bucks by sending me out of my way and giving me what was questionable Equipment when my local location would have taken care of me and made sure that I was very happy with my truck before I left. I didn't really see the discount I actually had to pay more for mileage and got less because I was missing equipment and end up straightening my knee and my leg driving 900 miles because no cruise on truck that was not informed to me when I picked it up I will be speaking with U-Haul to see about getting a refund on a portion of my rental.
ANTONIO PA single person running a gas station and renting equipment is not a good combination. It tool a very long time for the person behind the counter to sign in to the system and find my reservation. Once he found it, he followed me outside to confirm the equipment number, then left me to load the trailer and check all the connections. I found out later (U-haul calling me) that the contract was not complete, so they initiated the contract over the phone. Returning, it took a very long time to check out. I unloaded the trailer, took pictures, and left it. No help and no check of equipment. Not going to use this or any site that is not a real U-haul location.
Roger RGas tank was completely empty. Cap was off and top of tank had been damaged. Store put $20 gas in it for me. I drove 10 miles and stopped to fill up tank. I put 57 gallons in and paid $214. I returned it full. I would like my $214 back.
Tracy R