I was scheduled far from my requested areaColumbus T.
Moving Truck Rental in Whittier, CA at Hannas Mobil
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Whittier, CA 90604
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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Very rude and even if i was a customer he told me to hold on so he can get his other customers and he didnt want to re due my contract for next day because i maid a mistake and wanted it for next day and told me no and charged me double when he said he wasnt gonna charge me double just the 19.99 plus 10 insurance and he is rude and didnt even check the van before cause when i got it was dirty .. Very rude and does not help u when ur a customer as well in his store ...YVONNE G.
The gentleman that assisted us was super nice and friendly. He had to run the gas station and the checking out process at the same time but it wasn't too big of a deal. The balance of this review Is in regards to the specific location but to our uhaul experience overall/website. Website is not in real time. We needed a 20ft truck and had selected a location the â€œhadâ€ it. We were then informed the day before our move we would have to drive 45 mins to a different location because they had what we wanted. We ended up having to opt for a smaller truck at a closer location. We also had scheduled movers for 8 am and planned to pick up the truck at 7 am (as this was an option on the website). We were then told we couldn't pick up till 10 am regardless of what we had put on the website.Teresa D.
The worker at this Location Could not find my payment I had already completed over the phone. He did not make any effort to help to see what had happened with my payment, he just wanted to charge me again. He was very dismissive and not helpful at all. I called the Uhaul customer service number myself and resolved it. Finally, he completed the transaction and just Gave me the keys. No walkthrough with the truck, no info. He also did not give me my blankets that I had paid for. DismisiveJIMMY M.
Was asked for drivers license even though everything was already done online. Process took longer than expected.Jesse M.
Better customer service. The workers here are rude.Jerson S.
Horrible experience, I will never use UHaul again or recommend you! I was notified at 605pm the night before my reservation that I had to pick up my UHaul 88 miles from the location I chose. It was a 3 hour round trip just to get the UHaul. I had to find new help to load and get a ride to UHaul being that my car was already in Southern CA. All that was compensated was the miles, ridiculous! You'll made a already stressful situation of moving that much more stressful. I asked to be compensated more and that was it! That is the worst customer satisfaction experience coming from someone that's been in customer service for 26 years.Rhiannon T.
Never again will I return to hannas mobil u haul rentals. The van hadn't been washed in months. I asked Gabe iff he could wash it in the gas station car wash and he said he would only clean the windows!!!!!!!. Very disappointedGustavo Z.
Thank you.JANETTE S.
My dolly was missing. Which made moving down stairs impossible.Ryan B.
Customer service was fantastic, helpful, funny and courteous.Ana M.
Very friendly staff! Great service, quick.VERONICA B.
very nice and helpful to meNancy G.
I registered online. I checked in online. And they had no record of it. And to top it off, during this pandemic when we're all supposed to be social distancing, he handed me his phone and I had to talk to a UHaul representative. So I had to use a phone touched by and breathed upon by someone else and put it close to my face. I will now have to closely monitor myself for the next 14 days just because of this!!!!! I was outraged. And when I handed him his phone back and said I needed hand sanitizer me told me to wait so he could finish his call with the UHaul representative. I will never go back there and I will never recommend it.Nancy G.
The only inconvenience is not taking any cash up front ... other than that thanks guysMax V.
Person not friendly. customer service not his thing.John R.
Improve contact free handoff. Despite online checkin we had to get keys in station. Attendant did not understand our concerns due to language barrier, touched our cards with bare hands and no sanitation available. He did not wear his mask and when prompted, only partially covering his mouth.Thomas S.
Although nice, the attendant didn't seem to have much experience with rentals. I felt the check in and check out process took far too long.Leonard K.
The system wasn't working and I was there for a hour and a half before someone called us to help usrobert B.
Super experience. Helpful and friendly folks at Hanna's. ThanksJohn H.
Your prices are too high!Deryck R.
Excellent service and equipment. Highly recommend this location to rent a U-Haul!Robert G.
que sean mas rapidos, me tardaron mas de 30 minutos en la gasolinera para poder darme el vehiculo.Homero C.
Employee was extremely rude and condescending, could not have been a bigger jerk.Jeffrey L.
Have a credit card machine that works correctlyRobert M C.